Number of reviews in the past 365 days | 33 |
Percentage of reviews responded to | 84.85% |
Average time to respond to reviews | 45.94 days |
Contact Property
The Point at Stoughton
3101 Stagecoach Road
Stoughton, MA 02072
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 33 |
Percentage of reviews responded to | 84.85% |
Average time to respond to reviews | 45.94 days |
Thank you for this excellent review of The Point at Stoughton! We're committed to providing our residents with the best experience possible, so we're happy to hear that you are enjoying our well-appointed living spaces and convenient location. We appreciate your five-star rating and review, and sincerely hope you enjoy your home with us.
Wonderful! We're so pleased that the maintenance team has worked diligently to ensure your requests are handled quickly and efficiently, and that you're loving our pet-friendly community. We appreciate you taking the time to share your experience. Please let us know if you need anything during your residency at The Point at Stoughton.
We appreciate your review! At The Point at Stoughton, we truly value our residents and always appreciate their feedback. Thank you for your compliments to our attentive team and beautiful community. We look forward to providing you with excellent customer service during your residency, and hope that you'll reach out if we can assist you in any way.
We're very sorry to see this review. However, this review is for another community—not The Point at Stoughton. Please contact us at 781-344-9100 or [email protected] if we can be of assistance to you. Thank you.
Thank you for your positive review of The Point at Stoughton! We're delighted that you've enjoyed your time at our community for more than nine happy years. We look forward to your continued comfort and satisfaction.
Perfect! We're so pleased to hear that you're loving your space. At The Point at Stoughton, we truly value our residents and always appreciate their feedback. We hope to provide you with excellent customer service during your residency. Thank you for taking the time to share your thoughts.
Thank you for your excellent rating and for sharing such kind words about your experience at The Point at Stoughton. It's so nice to hear that you have been treated to exceptional customer service by the team, and that you're enjoying our central location and premium amenities. We appreciate your feedback, and hope that you have a wonderful residency.
Welcome! We're so glad that you chose The Point at Stoughton. Thank you for your kind words about your experience thus far. We appreciate your feedback, and hope you'll be a resident for many years to come.
Thank you for taking the time to share your thoughts. Hearing from our residents is one important way that we are able to improve our practices for all renters. While we're glad that you are having a positive experience, we'd be happy to speak with you in an effort to improve our communication. Please feel free to reach out to our office at 781-344-9100 or [email protected] any time if you need assistance. -- The Point at Stoughton Team
Thank you for taking the time to leave a review. Hearing from our residents is one important way that we are able to improve our practices for all renters. We would love an opportunity to address your concerns, so please give us a call or email to discuss. You can contact us at 781-344-9100 or [email protected] Thank you.
Welcome to The Point at Stoughton! We're proud to provide our residents with top notch customer service, so we're thrilled that you've been receiving the five-star treatment. Thank you for the kind words about our pet-friendly spaces and secure community. We hope you enjoy your time with us!
Wonderful! We're so pleased that the team has worked diligently to ensure a safe and easy transition to our community. We appreciate you taking the time to share your experience. Please let us know if you need anything in the future. Welcome to The Point at Stoughton!
That's awesome to hear! We love our residents and want to make sure they are having a great experience at The Point at Stoughton. Please reach out if we can be of assistance in the future. Many thanks!
Thank you for your five-star rating and for sharing such kind words. It's so nice to hear that you have been treated to exceptional customer service by Chris and Tom. They really are great! We appreciate your feedback, and hope that you have a wonderful residency at The Point at Stoughton.
Hello. Thank you for your feedback of The Point at Stoughton. While we're glad to hear that you are happy with our quiet community, we see that other areas of our property could use some improvement. We want you to love your home with us, so please contact the office if you would like to discuss your thoughts. You can reach us at 781-344-9100 or [email protected] Thank you.
Thank you for taking the time to leave a review. Your feedback is crucial to providing the best living experience to all of our residents. We would love an opportunity to rectify your concerns so that you have nothing but great things to say about The Point at Stoughton. Please contact us at 781-344-9100 or [email protected] so that we might have a chance to discuss these items. Thank you.
Thank you! We're so pleased to hear that you're enjoying our clean community and updated living spaces. The Point at Stoughton sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
We appreciate it! At The Point at Stoughton, we truly value our residents and always appreciate their feedback. We hope to provide you with excellent customer service during your residency. Thanks for taking the time to let us know how we're doing!
Thanks for taking a moment to leave a review. Happy residents make our day. We're pleased to hear that you are enjoying the well-kept grounds, and that the staff has been courteous. We truly hope that you love your home at The Point at Stoughton. Please reach out if you need any assistance as you continue to get settled in.
It's fantastic to know that you're having a five-star stay in our community! Thank you for sharing this positive feedback about The Point at Stoughton. We are thrilled that your move-in went well and that our maintenance team was able to help. We really appreciate your recommendation!
Thank you for sharing this positive feedback about your five years here at The Point at Stoughton! We're pleased that you've been satisfied with our customer service as well as our friendly community. We look forward to you having many more happy years with us!
A five star review! We appreciate it! The Point at Stoughton wants all of our residents to have an excellent experience, so we're delighted that are having such a great stay. We're especially pleased that the staff has been helpful and friendly. Thank you for taking the time to share your feedback.
Thank you for your feedback, both positive and constructive. We're pleased that you are enjoying the clean, peaceful community at The Point at Stoughton, and that the maintenance team has been on top of any requests. We appreciate your residency.
It's been a pleasure hosting you! Thank you for taking the time to share your experience at The Point at Stoughton. We're proud to provide our residents with a premium living experience, so we're thrilled to hear that you've been enjoying everything our complex has to offer. We appreciate your feedback, and your residency! Many thanks!
We're excited to have you! Thank you for choosing The Point at Stoughton. We're especially pleased that you had a wonderful experience with our staff. Our residents deserve the very best! We appreciate your feedback, and hope you'll be a part of our community for many years to come.
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Welcome to The Point at Stoughton and welcome home! An easy commute away from both Boston and Cambridge, this one-of-a-kind community offers both a fantastic location along with all the conveniences to fit your lifestyle. Choose from our spacious one and two-bedroom apartments with stylish accents and luxurious design. Plus, enjoy premium amenities including a 24-hour fitness center, putting green and relaxing outdoor community space. . In response to the coronavirus, we are offering virtual tours of our community. We invite you to schedule a tour and one of our team members will follow up to arrange a virtual tour option that works best for you.
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Contact Property
The Point at Stoughton
3101 Stagecoach Road
Stoughton, MA 02072