Cronin's Landing Apartments
Jody Shanahan • Resident • 2018 - 2019 Not Recommended
The leasing staff acts like your best friend until you move out. I had to move out a month early than my lease due to relocating for work. I was informed via email I would receive a final statement, but never did, so I reached out to the leasing office several times via email and got no response. After about a month I get a collection letter and the amount due seemed excessive. I called the collection agency and tried to explain that I was unclear about the final amount, and that the leasing office was ignoring my requests for information. Instead of working with me, she starts yelling at me. I ended up having to block her phone number. I again emailed the leasing office and this time I was not as kind, telling them I would leave a negative review on Yelp if they didn't reply. Finally a couple weeks later I got the final statement......but because of the delay this has already affected my credit. It didn't have to end like this.....so unprofessional. And Melissa from Leasing could have cared less about ignoring me and never apologized. She was actually rude. Do your credit rating a favor and steer clear of this place.
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