Edison on the Charles by Windsor
#12,676 #5 #215

What is epIQ?

Edison on the Charles by Windsor

20 Cooper Street, Waltham, MA 02453
(12 Reviews)
$2,875 - $6,495/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

Studio

S1

Studio, 1 Bath | 738 sq. ft.

See Floor Plan Details

1 Bedroom

A2

1 Bed, 1 Bath | 720 sq. ft.

$2,890 - $6,120

11 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 701 sq. ft.

$3,050 - $6,102

8 Available Units

See Floor Plan Details

A4

1 Bed, 1 Bath | 720 sq. ft.

$2,875 - $6,078

2 Available Units

See Floor Plan Details

A7 with Enclosed Den

1 Bed, 1 Bath | 822 sq. ft.

$3,305 - $6,340

2 Available Units

See Floor Plan Details

A2e

1 Bed, 1 Bath | 720 sq. ft.

$3,405 - $6,471

2 Available Units

See Floor Plan Details

A2c

1 Bed, 1 Bath | 720 sq. ft.

$2,900 - $6,030

1 Available Unit

See Floor Plan Details

A9 with Den

1 Bed, 1 Bath | 1,080 sq. ft.

$3,505 - $6,495

1 Available Unit

See Floor Plan Details

A2d

1 Bed, 1 Bath | 700 sq. ft.

See Floor Plan Details

A2a

1 Bed, 1 Bath | 720 sq. ft.

See Floor Plan Details

A5

1 Bed, 1 Bath | 876 sq. ft.

See Floor Plan Details

A5a with Den

1 Bed, 1 Bath | 876 sq. ft.

See Floor Plan Details

A7a with Enclosed Den

1 Bed, 1 Bath | 894 sq. ft.

See Floor Plan Details

A3

1 Bed, 1 Bath | 750 sq. ft.

See Floor Plan Details

A8 with Den

1 Bed, 1 Bath | 1,176 sq. ft.

See Floor Plan Details

A6 with Den

1 Bed, 1 Bath | 958 sq. ft.

See Floor Plan Details

A2b

1 Bed, 1 Bath | 791 sq. ft.

See Floor Plan Details

A10 with Enclosed Den and Balcony

1 Bed, 1 Bath | 1,115 sq. ft.

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,080 sq. ft.

$3,880 - $6,060

4 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,122 sq. ft.

$3,885 - $6,090

1 Available Unit

See Floor Plan Details

B4c

2 Beds, 2 Baths | 1,124 sq. ft.

$4,045 - $6,218

1 Available Unit

See Floor Plan Details

B4a

2 Beds, 2 Baths | 1,164 sq. ft.

$4,080 - $6,245

1 Available Unit

See Floor Plan Details

B4b

2 Beds, 2 Baths | 1,175 sq. ft.

$4,225 - $5,295

1 Available Unit

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

B2a

2 Beds, 2 Baths | 1,080 sq. ft.

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,122 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C-
C-

Renter Ratings

D+

Review Ratings

Noise

2.5

Grounds

1.5

Safety

1.5

Office Staff

1.0

Maintenance

2.5

Neighborhood

2.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

2

Manager’s Review Engagement

C

Percentage of reviews responded to

50.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

13 days

View Community Timeline
View Community Timeline

Edison on the Charles by Windsor Reviews

(12)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2021 - 2024

3/28/2024

Edison on the Charles: A Masterclass in Disappointment

Living in this apartment complex is like being immersed in a surreal art exhibit where each facet of daily life is a stroke on the canvas of urban existence. The carpets, akin to a Jackson Pollock masterpiece, bear the weight of history in their fibers,… See More >
    Review Author Icon

    anonymous

    prospectiveVisited 2023

    7/7/2023

    Bad experience

    The first time I contacted them for rooms, they told me it were available and were ready for a tour. But since I am online, I asked them for a video of the room. However, the reply I get is that they already rented out… See More >
      Manager

      8/2/2023

      Edison on the Charles by Windsor
      Thank you for your review. Because you have reviewed it anonymously, we cannot speak to your specific situation, but we are sorry for any disappointment you have felt regarding the change in availability. With our online leasing capabilities, our apartments are able to be rented 24/7 without any communication with the leasing office. Our availability is limited and apartments lease quickly. We’d be happy to go through available options with you if you are still considering a move. Please contact us at edison@windsorcommunities.com and we will be happy to provide updated information and assist you further. We hope to connect again soon.
      Review Author Icon

      Daniel_C449

      Resident 2022

      2/18/2022

      The building had suffered from $110M (million) dollar damage from unknown arsonist before completion. I imagine they took lots of short cuts to make up for the damage which is evident by how easily sound travels within the whole building. You will wake up to… See More >
        Manager

        3/2/2022

        Edison on the Charles by Windsor
        Daniel, thank you for providing a review of our community. Creating a peaceful and pleasant environment for our residents to call home is our primary goal, so we would like to discuss your feedback in more detail. Regarding rent, we only increase it until necessary to provide a top-notch living experience. If there is anything else you would like to share, please do not hesitate to reach out to us directly at edison@windsorcommunities.com. Thank you for your time, and we look forward to hearing from you soon.
        Review Author Icon

        markylew58

        Resident 2021

        12/29/2021

        Matt was fantastic to work with when touring the community. He demonstrated good knowledge of the community, answered our questions, and was fun! Maintenance fulfills requests quickly and accurately. Living here has been great so far.

          Manager

          1/4/2022

          Edison on the Charles by Windsor
          Greetings! Thank you for the 5-star review of our apartment community. We are pleased to know you found Matt so knowledgeable about our apartment homes and that you find maintenance so responsive. It is a pleasure to have you as our resident, and we look forward to serving you for many years to come. If there is anything you may need, please do not hesitate to reach out to us. Welcome home!
          Review Author Icon

          cscholz

          Resident 2021

          11/21/2021

          The leasing office is great to work with, I love the fun events they organize like the Yappy Hour! They are so thoughtful and accommodating. When we first looking into renting at Edison we had a leasing appointment with Matt. He was very friendly and… See More >
            Manager

            11/24/2021

            Edison on the Charles by Windsor
            Thank you for taking the time to provide a review of our community! We are glad to hear our team offers you such outstanding service and enjoy our community events. Your acknowledgment of Matt for always going the extra mile is greatly appreciated. It is our pleasure to provide an exceptional living experience with a variety of unique amenities and features. If there is anything we can ever assist you with, please let us know.
            Review Author Icon

            Tharvey86

            Resident 2020 - 2021

            11/18/2021

            I have lived at the Edison for 1.5 years now and absolutely love it. The management team is very knowledgeable and responsive. The management team is also extremely friendly and engaging with residents. The maintenance team is awesome as well. Very swift responses to any… See More >
              Manager

              11/19/2021

              Edison on the Charles by Windsor
              Thank you for the review of our community! We appreciate your loyalty for the last year and a half and are glad to know you find our team friendly and helpful. It is our pleasure to provide you with an outstanding living experience with an array of convenient and enjoyable amenities. If there is anything we can ever do for you, please let us know.
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              11/12/2021

              Love living at Edison on the Charles! I live here for 1 year. Great river view and location. Best for Brandeis University. Very close to moody street and restaurants. Good gym and yoga room. Brand new apartments.

                Manager

                11/17/2021

                Edison on the Charles by Windsor
                Thank you for letting us know how much you have loved your home here! It is great to know our location and amenities have enhanced your experience, and we hope you will reach out anytime we may be of assistance.
                Review Author Icon

                anonymous

                prospectiveVisited 2021

                11/11/2021

                Beautiful property, leasing office staff answered all my questions in a timely and professional manner. They were also very knowledgeable on the surrounding areas within Waltham and the surrounding cities.

                  Manager

                  11/12/2021

                  Edison on the Charles by Windsor
                  Thank you for making a home with us! We are thrilled to hear we made a positive impression on you and found our team knowledgeable and helpful. If there is anything we can ever do for you, please do not hesitate to let us know.
                  Review Author Icon

                  anonymous

                  Resident 2020 - 2021

                  11/10/2021

                  I been living at the Edison since they opened. I have to say I am so happy when Windsor took over. Only reason is I bought a new home. This building is by far the best building in the area. I highly recommend .

                    Manager

                    11/12/2021

                    Edison on the Charles by Windsor
                    We are thrilled to know you would so highly recommend us and find our facilities to be the best! Thank you for being our loyal resident and for sharing such an uplifting review.
                    Review Author Icon

                    anonymous

                    prospectiveVisited 2021

                    8/10/2021

                    The Edison on Charles is a very nice new building with a scenic river location. Matthew helped me over several weeks choose a unit within my budget and was very genuine and patient. I am moving from California and have little knowledge of the area… See More >
                      Manager

                      8/13/2021

                      Edison on the Charles by Windsor
                      Thank you for the review of our community! We're pleased to know Matthew could assist you in finding an apartment home that met all of your expectations, including your budget. It's great to hear how much you enjoy our location, close to restaurants and walking trails. If there's anything you need as you settle in, please don't hesitate to contact us. Thanks so much.
                      Review Author Icon

                      anonymous

                      prospectiveVisited 2021

                      5/5/2021

                      I selected "prospective renter" (I don't currently live there) yet was required to answer Qs that would apply (noise, maintenance, e,.g.) only if I were living there. So readers - the "informed" rating I provided is on Staff. 5-star! Jennifer S (leasing) was outstanding -… See More >
                        Manager

                        5/7/2021

                        Edison on the Charles by Windsor
                        Thank you for your interest in our community! It is great to hear that Jennifer S. went the extra mile to meet your needs. Please feel free to reach out anytime we can be of service to you.
                        Review Author Icon

                        anonymous

                        Resident 2020

                        11/23/2020

                        I've lived in enough apartments to comfortably say this is the worst. It looks good from outside and the model unit is attractive, but that's where it ends. I have had nothing but problems. Let's start w the units themselves. They are small. Nothing drains.… See More >

                          Features & Amenities

                          Laundry
                          • In-Unit Washer and Dryers
                          Parking
                          • Ample Indoor Parking
                          • Covered Parking
                          • Garage
                          Pets
                          • Cats Allowed
                            Rent: $75. Comments: Pet Rent Varies. Cats: $50/Dogs under 25lb: $50, dogs over 25lb $100
                            Less Info
                            More Info
                          • Dogs Allowed
                            Rent: $75. Comments: Pet Rent Varies. Cats: $50/Dogs under 25lb: $50, dogs over 25lb $100
                            Less Info
                            More Info
                          Other
                          • 12' Ceilings in Select Homes
                          • 9' Ceilings on 2nd Story Homes and Above
                          • Air Conditioning
                          • Bike Racks, Storage, and Bike Repair Station
                          • Bike Storage
                          • Bilt Rewards- Earn Points on Rent
                          • Chef Inspired Kitchen with Breakfast Bar
                          • City and River Views Available
                          • Clubhouse
                          • Coffee Bar Cafe
                          • Conference Room
                          • Convenient to Bus Stops
                          • Convenient to Harvard Square
                          • Convenient to I-95 and Route 128
                          • Dog Park
                          • Energy Star Stainless Steel Appliances
                          • Fitness Center
                          • Floor to Ceiling Windows
                          • Gas Stove
                          • Gated Access
                          • High-Speed Internet
                          • Key Fob Access to Apartment Homes
                          • Leed Designed Building
                          • Motion Studio
                          • Non-smoking Community
                          • Office, Den or Flex Space Available
                          • On-Site Maintenance
                          • On-Site Management
                          • Online Payments Accepted
                          • Outdoor Patio with Gas Grills
                          • Pet Spa
                          • Pet-Friendly Community
                          • Plank Flooring
                          • Pool
                          • Premium Light Fixtures
                          • Premium Walk In Closets
                          • Private Landscaped Courtyard Gardens
                          • Public Transportation
                          • Roman Tubs
                          • Spacious Balconies in Select Homes
                          • Spacious Floor Plans
                          • Track Lighting
                          • USB Outlets
                          • White Quartz Countertops with Premium Backsplashes
                          Show Less
                          Show More

                          Leasing

                          Be one of the first to experience reinvented, modern living on the banks of the Charles River. Our brand new, luxury apartments are ready for you to call them home. Choose from a diverse collection of studio, one and two-bedroom floor plans, each designed to the highest standard of quality and comfort. Our Waltham apartments are excellently located on the Charles Riverbank, filled to the brim with luxurious finishes and fixtures, and enhanced by our dedicated services and resort-inspired amenities. Thanks to our excellent address on Cooper Street, living at Edison on the Charles by Windsor means having fast access to Boston, Cambridge, Harvard University, and the popular Waltham Restaurant Row.As a Windsor resident you can earn points with every rent payment to use towards travel, fitness, or even a future rent payment with Bilt Rewards, our resident loyalty program. Tour our community your way in-person, virtually guided, or on your own. Contact us today!
                          Show Less

                          Office Hours

                          • Sunday: 12:00 PM - 05:00 PM
                          • Monday - Tuesday: 09:00 AM - 06:00 PM
                          • Wednesday: 11:00 AM - 06:00 PM
                          • Thursday - Friday: 09:00 AM - 06:00 PM
                          • Saturday: 10:00 AM - 05:00 PM
                          This community is managed by

                          Windsor Communities

                          A-
                          A-
                          Communities
                          147

                          Questions & Answers (0)

                          Frequently Asked

                          Based on 12 number of votes by renters, Edison on the Charles by Windsor is currently rated 3.7 out of 5 stars.
                          Edison on the Charles by Windsor is rated 1.5/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                          Edison on the Charles by Windsor is rated 2.5/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                          Edison on the Charles by Windsor is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                          Edison on the Charles by Windsor is rated 1.5/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                          Edison on the Charles by Windsor is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                          Edison on the Charles by Windsor is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                          Managers have responded to 50% of their community reviews in the past year.
                          Managers have replied within 13 days to their community reviews in the past year.
                          Windsor Communities
                          Cats Allowed
                          Rent: $75
                          Comments: Pet Rent Varies. Cats: $50/Dogs under 25lb: $50, dogs over 25lb $100
                          Dogs Allowed
                          Rent: $75
                          Comments: Pet Rent Varies. Cats: $50/Dogs under 25lb: $50, dogs over 25lb $100
                          1 Bed, 1 Bath
                          2 Beds, 2 Baths
                          Studio, 1 Bath

                          Contact Property

                          Edison on the Charles by Windsor

                          March 2024

                          Sun
                          Mon
                          Tue
                          Wed
                          Thu
                          Fri
                          Sat
                          1
                          2
                          3
                          4
                          5
                          6
                          7
                          8
                          9
                          10
                          11
                          12
                          13
                          14
                          15
                          16
                          17
                          18
                          19
                          20
                          21
                          22
                          23
                          24
                          25
                          26
                          27
                          28
                          29
                          30
                          Beds

                          0

                          Baths

                          0

                          Edison on the Charles by Windsor is a 700 - 1,176 sq. ft. apartment in Waltham in zip code 02453. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,875 - $6,495. Nearby cities include Newtonville, Newton, Auburndale, Watertown, and Weston.

                          Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.