I'm very happy with the community and staff at The Merc. I recently started a new lease again, and both Jeffrey and Brenda were so helpful in helping me throughout the move-in process. Whenever I had any issues, Brenda is quick to respond to my emails and resolve my problems. I'm super happy with the people here, which is exactly why I didn't even bother looking at other apartments nearby. The Merc is located in such a convenient area and filled with genuine staff.
Manager
2/8/2021
The Merc at Moody and Main
Our team is so happy to see that you are enjoying your apartment home at The Merc at Moody and Main in Waltham, Massachusetts. We take great pride in our dedication to our residents to provide the best service and apartments you love to call home. We are glad your needs are being met and enjoying the community and your apartment! Please do not hesitate to let any one of us know if you have questions, feedback, or suggestions to make your living experience even better. Thanks again for being our valued resident. Sincerely, Jeffrey Community Manager
1 Previous Review
Previous Review
anonymous
prospective • Visited 2019
8/13/2019
Throughout my process of application, my leasing consultant, Kim, was super duper helpful. Always replied my emails swiftly and was never reluctant to help. Whenever I had any issue with my utility account, etc. she was always willing to help and always understanding. It made the process so much better!!
Manager
8/16/2019
The Merc at Moody and Main
Thank you so much for the wonderful compliments for our team member Kim and the 5 star rating for our community at Moody and Main Street in Waltham, Massachusetts. The entire Merc staff works hard to provide all our residents with the best service. We are also very proud of our world class amenities and fantastic location. Please let us know if you need anything and thanks again.
Have a wonderful rest of your summer!
Kind regards
Jodi
Community Manager