Windsor Village at Waltham
#5,488 #3 #104

What is epIQ?

Windsor Village at Waltham

976 Lexington Street, Waltham, MA 02451
(423 Reviews)
$2,535 - $9,525/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

The Dartmouth

1 Bed, 1 Bath | 885 sq. ft.

$2,535 - $7,125

22 Available Units

See Floor Plan Details

The Clarendon

1 Bed, 1 Bath | 936 sq. ft.

$2,790 - $6,340

4 Available Units

See Floor Plan Details

2 Bedrooms

The Exeter

2 Beds, 1.5 Baths | 1,030 sq. ft.

$3,130 - $8,365

10 Available Units

See Floor Plan Details

The Faneuil

2 Beds, 1.5 Baths | 1,030 sq. ft.

$3,380 - $9,165

3 Available Units

See Floor Plan Details

3 Bedrooms

The Beacon

3 Beds, 2.5 Baths | 1,350 sq. ft.

$3,545 - $9,525

10 Available Units

See Floor Plan Details

The Newbury

3 Beds, 2.5 Baths | 1,350 sq. ft.

$3,670 - $9,120

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A+

Review Ratings

Noise

4.8

Grounds

5.0

Safety

4.8

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C-

Number of reviews in the past 365 days

5

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.4 days

View Community Timeline
View Community Timeline

Windsor Village at Waltham Reviews

(420)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2021 - 2022

2/1/2022

If I were to tell you that I have a time machine and I can tell you what you will see by choosing to live at Windsor Village, you might not believe me! But this time machine is called: Experience! My Experience that I want… See More >
    Manager

    2/5/2022

    Windsor Village at Waltham
    Reihaneh, thank you for providing a review of our apartment homes. We are sorry to learn you are disappointed for the reasons you cite. We know Mike was consistently communicating with you about your concerns and worked to address and solve them. We are still awaiting a response on which solution will work best for you. When it is convenient for you, please reach out to us directly at Waltham@WindsorCommunities.com. We appreciate your time and look forward to hearing from you soon.
    1.0(1 rating)
    Review Author Icon

    dms3155

    Resident 2021 - 2022

    1/28/2022

    Maintenance is always prompt and professional (covers their shoes, wears face masks). Great office hours and staff. Love the monthly community events. Convenient location to stores and restaurants as well as the MBTA. Would definitely recommend.

      Manager

      2/1/2022

      Windsor Village at Waltham
      Thank you for taking the time to provide a review of our community! We are pleased to know you find our maintenance team prompt, professional, and courteous. It is our pleasure to provide you with an outstanding living experience in a convenient location. Your recommendation to others means a great deal to us, and we look forward to serving you for many years to come.
      Review Author Icon

      Po-Hsiu_C

      Resident 2021

      9/3/2021

      Poor quality of neighbor. Whoever lives on the second floor above my unit creates a lot of noise. The noise often continues till 10 pm or midnight. I have made a lot of noise complaints to the leasing office and nothing changes. I even had… See More >
        Manager

        9/9/2021

        Windsor Village at Waltham
        Thank you for sharing your feedback with us. We are sorry to hear we are not meeting your expectations. As you can imagine, monitoring noise in a community of this size can be quite challenging, which is why we encourage residents to communicate with each other to help keep the peace. We have noted your other observations and would be glad to speak with you in further detail. At your convenience, please reach out to us directly at Waltham@WindsorCommunities.com. We appreciate your time and look forward to hearing from you soon.
        Review Author Icon

        anonymous

        Resident 2020 - 2021

        7/14/2021

        We have had a great experience so far and love our home at Windsor. Our neighbors are friendly and the part of the complex were in is very quiet. I feel safe going out at any point of the day or night. We also love… See More >
          Manager

          7/19/2021

          Windsor Village at Waltham
          Greetings! Thank you for taking the time to provide a review. We are pleased to hear your experience with us has been so positive. It's our pleasure to offer a dog-friendly place for you to call home. The comfort and well-being of our residents are a top priority, so we greatly appreciate your feedback. If there's anything we can ever assist you with, please let us know.
          Review Author Icon

          anonymous

          Resident 2020 - 2021

          3/3/2021

          We've lived here for a year now, and generally the experience has been pretty average. The benefits of living here are: 1). Generally very friendly and quite neighbors 2). Maintenance staff responds quickly to concerns and does a good job 3). Snow taken care of… See More >
            Manager

            3/6/2021

            Windsor Village at Waltham
            Hello, thank you for the detailed review of our community. We're pleased to know you find our team accommodating, apartment homes spacious, and living environment peaceful. Our team is always looking for ways to improve, so we appreciate your detailed feedback and look into your observations. In regards to rent, we only increase prices when absolutely necessary. We'd be glad to visit with you whenever it's convenient to discuss your comments in further detail. Please feel free to contact us directly at Waltham@WindsorCommunities.com. We look forward to speaking with you soon.
            Review Author Icon

            anonymous

            Resident 2021

            1/22/2021

            WORST experience with leasing staff. I completed my term of the lease while others wanted to renew and still I had to pay $200 out of my pocket about which nothing is mentioned on the lease nor was communicated on the email beforehand. DISAPPOINTED! Weird… See More >
              Manager

              2/5/2021

              Windsor Village at Waltham
              We appreciate your feedback as a former resident. All of our move-out policies and pricing are explicitly detailed from the beginning, so we regret to learn that you felt caught off-guard. If you have any questions at all, we would be happy to clarify at Waltham@WindsorCommunities.com. Thank you.
              Review Author Icon

              anonymous

              Resident 2020

              11/18/2020

              Rachie from maintenance was very fast and effective when answering and fixing my questions regarding some problems in the house. Everything in general is pretty nice. They allow dog and cat, which is nice.

                Manager

                11/20/2020

                Windsor Village at Waltham
                Thank you for taking the time to leave a review! We appreciate the acknowledgment of Rachie and look forward to sharing your feedback. Our team is proud to offer a comfortable, convenient, and pet-friendly place for you to call home. If there's anything you ever need, please let us know.
                Review Author Icon

                Resident 733683

                Verified Resident 2019

                1/6/2020

                Need to fix the cabinet shelf in the kitchen and still waiting. The person came by trying 2 shelfs . One at a time, and without measuring the exact size needed. Please fix this ASAP. xxxxxxxxxxxxxxxxxxx Xxxxxxxxcccccccxccxcc

                  Manager

                  1/7/2020

                  Windsor Village at Waltham
                  Thank you for alerting us to the situation with your shelf. We'd like to apologize for any delay in getting this resolved for you and any inconvenience it may have caused. Rest assured that we have this on priority, and it will be repaired as soon as possible. In the meantime, please feel free to reach out to us directly at waltham@windsorcommunities.com. We look forward to hearing from you.
                  Review Author Icon

                  Resident 732713

                  Verified Resident 2019

                  1/1/2020

                  I am extremely happy living here. The staff have been wonderful and super helpful with any of my questions and needs. I am very happy with my unit. It is spacious and clean. I could not ask for anything more living here. Thank you so… See More >
                    Manager

                    1/2/2020

                    Windsor Village at Waltham
                    Greetings! Thank you for your 5-star rating of Windsor Village at Waltham. We strive to provide an exceptional living experience with spacious apartment homes, a welcoming team, and a variety of top-notch amenities. We appreciate you making a home with us. If there's anything you ever need, please let us know.
                    Review Author Icon

                    Resident 728980

                    Verified Resident 2019

                    12/18/2019

                    Very good apartment complex. Leasing staff and maintenance staff very good. Quick and easy process. Near to markets and stuff. Easy access to highways. Town home style homes makes you feel like you are leaving in your own home.

                      Manager

                      12/19/2019

                      Windsor Village at Waltham
                      It's great to know how much you value our wonderful staff and desirable location. Thanks for taking the time to highlight our community's strengths!
                      Review Author Icon

                      Resident 726583

                      Verified Resident 2019

                      12/11/2019

                      xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx bad

                        Manager

                        12/13/2019

                        Windsor Village at Waltham
                        Hello, we want to make sure our community is a great place to live for all of our residents, and listening to your feedback is a great place to start. At your convenience, please contact us at waltham@windsorcommunities.com. We look forward to hearing from you.
                        Review Author Icon

                        Resident 725335

                        Verified Resident 2018 - 2019

                        12/10/2019

                        Overall good. Wish for more closet space and let noise from upstairs apartment. I like the in-house washer/dryer and the gym for convenience. Maintenance is reliable and responsive. The ground is also nice.

                          Manager

                          12/12/2019

                          Windsor Village at Waltham
                          Greetings! Thank you for the favorable rating of Windsor Village at Waltham. It's our pleasure to provide a well-maintained community with spacious apartment homes and an array of amenities. If there is anything we can ever do for you, please let us know.
                          Review Author Icon

                          Resident 719346

                          Verified Resident 2019

                          1/6/2020

                          Neighbors dog barks at the wrong time and hours wall so thin you can hear conversations of your neighbors literally waking up out your sleep ridiculous. No video surveillance anywhere on the property, my car was damaged my first week here a total of 1500… See More >
                            Manager

                            11/22/2019

                            Windsor Village at Waltham
                            Thank you for your review. We are grateful to you for selecting our community as your home. What you've shared is unsettling, and we are sorry you experienced this. We want all our residents to feel a hundred percent comfortable in their homes. Please reach out to us again, although I know you've spoken with several members of our team, we would like to gather additional information about your speeding observation. Thank you, and we look forward to hearing from you.
                            Review Author Icon

                            Resident 718794

                            Verified Resident 2019

                            11/18/2019

                            Super bad sound insulation makes a good experience to be impossible. And this cannot be changed even if the community has some pros in some other aspects. Utility fee is high, especially for gas and electric. ~$200/person/month in my case.

                              Manager

                              11/22/2019

                              Windsor Village at Waltham
                              Hello, thank you for your candid review of our apartment homes. We're sorry to hear that the noise in the community has disturbed you. As you can imagine, it's difficult to monitor noise within a community this large, so we request that residents communicate with each other to help maintain the peace. If these issues persist, please feel free to reach out to us at waltham@windsorcommunities.com. We appreciate your time.
                              Review Author Icon

                              Resident 714075

                              Verified Resident 2019

                              11/5/2019

                              I have lived here for almost a year now, and here is what I think about this place. We picked a 3-bed unit with only one adjacent unit on one side, we thought there would be less noise that way. But here is the issue,… See More >
                                Manager

                                11/9/2019

                                Windsor Village at Waltham
                                Thank you for your detailed review. We're sorry to hear that the noise in the apartment community has disturbed you. As you can probably understand, it is challenging to monitor noise in a community of this size, so we strongly encourage our residents to communicate with each other to help maintain the peace. I know Mike has already been over to your home this week to meet with you about this and the other concerns you've outlined about additional noise, odors, etc. Your comfort is our number one goal, and we'd like to work with you on finding some solutions. At your nearest convenience, please contact us at waltham@windsorcommunities.com.
                                Review Author Icon

                                Resident 712844

                                Verified Resident 2018 - 2019

                                11/2/2019

                                Like the apartment arrangement and the speed at which staff and maintainace respond to emergency situations. I also enjoy the communication that the staff and management provide to the residents. Its accurate and helpful. The whole place is at least kept clean all times of… See More >
                                  Manager

                                  11/7/2019

                                  Windsor Village at Waltham
                                  Hello, thank you for the 5-star review of Windsor Village at Waltham! It's great to hear that you find our teams to be responsive and professional. Thank you for acknowledging the efforts we make to communicate with our residents. We are pleased to have you as our resident and looking forward to serving for many more years. If there's anything you ever need, please let us know.
                                  Review Author Icon

                                  Resident 710795

                                  Verified Resident 2019

                                  10/28/2019

                                  My experience moving into Windsor Village was so easy! From start to finish, everyone there was professional, approachable, and extremely accommodating. I truly felt like my satisfaction was their top priority. Its a nice and quiet setting, but close enough to the city for a… See More >
                                    Manager

                                    11/1/2019

                                    Windsor Village at Waltham
                                    Greetings! Thank you for your review of Windsor Village at Waltham! We're pleased to know that your move-in experience exceeded your expectations and that you are settling into your new home. Our team strives to deliver exceptional customer service to our residents and provide a top-notch living experience. If there's anything you need, please let us know.
                                    Review Author Icon

                                    Resident 709413

                                    Verified Resident 2017 - 2019

                                    10/23/2019

                                    Excellent service! Very responsive and professional. Staff is always friendly. They go above and beyond to make sure residents are happy . While the team was working on a maintenance request I was trying to carry a heavy piece of furniture upstairs they saw… See More >
                                      Manager

                                      10/25/2019

                                      Windsor Village at Waltham
                                      Hello, and thank you for your generous compliments for our professional, caring, and committed office and maintenance team. We are here to help you and all residents enjoy your home, and it is a huge pat on our backs to hear such positive comments! We hope you continue to call Windsor Village at Waltham your home for years to come.
                                      Review Author Icon

                                      Resident 702488

                                      Verified Resident 2019

                                      10/3/2019

                                      Getting approved for the lease was more difficult than it should have been. Leasing office staff are not as well informed as other resident communities I have lived in. Rent is somewhat overpriced for the quality of the units. Maintenance staff is excellent… See More >
                                        Manager

                                        10/5/2019

                                        Windsor Village at Waltham
                                        Thank you for taking the time to leave us a review and for recognizing our excellent maintenance team. We sincerely apologize if the leasing process was difficult for you. Our team understands the stress involved in leasing, so they work diligently to simplify the process for future residents. We would like to talk to you directly to learn more about your experience and identify any opportunities for improving our leasing process. At your convenience, please contact us at Waltham@WindsorCommunities.com. We look forward to hearing from you.
                                        Review Author Icon

                                        Resident 700744

                                        Verified Resident 2019

                                        9/29/2019

                                        The staff at Windsor Village are friendly, knowledgeable, and very timely in their communications. The grounds are well kept and provide a safe, community feel. Add in the location, and I'm very happy with my choice to move in at Windsor Village in Waltham!

                                          Manager

                                          10/4/2019

                                          Windsor Village at Waltham
                                          Greetings! Thank you for the excellent review of Windsor Village at Waltham. We take pride in offering a convenient and well-maintained community for our residents to call home. We appreciate knowing how much you enjoy living here and look forward to serving you for years to come.
                                          Review Author Icon

                                          Resident 699375

                                          Verified Resident 2010 - 2019

                                          9/25/2019

                                          A very welcoming place -- staff are recurrently helpful and responsive to concerns. Excellent and prompt maintenance response when needed and good upkeep of grounds, especially with the challenges of winter. Have consistently had neighbors of all kinds who were decent and… See More >
                                            Manager

                                            10/1/2019

                                            Windsor Village at Waltham
                                            Greetings! Thank you for your 5-star review of Windsor Village at Waltham. We're pleased to know that you find our teams to be friendly and responsive. They take pride in providing a well-maintained and pleasant place for our residents to call home. If we can ever assist you, please let us know.
                                            Review Author Icon

                                            Resident 697860

                                            Verified Resident 2019

                                            9/22/2019

                                            Windsor Village is an safe, clean and convenient to Boston living community. The process of touring, leasing and renting was very professional and efficient. Our family is very pleased with our decision to make this our community our new home. I would recommend Windsor Village… See More >
                                              Manager

                                              9/26/2019

                                              Windsor Village at Waltham
                                              Greetings! Thank you for the excellent review of Windsor Village at Waltham! It is our absolute pleasure to provide you with a comfortable, convenient, and relaxing apartment home. We're delighted to know that your move-in process was efficient. If there's anything we can do for you, please let us know.
                                              Review Author Icon

                                              Resident 695340

                                              Verified Resident 2019

                                              9/16/2019

                                              Every thing went very easy from the application to the moving in and the people at leasing office are very nice and they really know whats they are doing with high sens of customer service thanks to them.

                                                Manager

                                                9/19/2019

                                                Windsor Village at Waltham
                                                Greetings! We greatly appreciate your 5-star review of Windsor Village at Waltham. It's rewarding to know that our application process went smoothly and that you received such excellent customer care. We look forward to you making a home with us. Please let us know if you need anything.
                                                Review Author Icon

                                                Resident 691298

                                                Verified Resident 2019

                                                9/7/2019

                                                This is a great community with great events, great people, close to everything. It has good schools near by within walking distance. Great family atmosphere and fun things to do near by. I would recommend it to others I know and others I meet around… See More >
                                                  Manager

                                                  9/18/2019

                                                  Windsor Village at Waltham
                                                  Hello! Thank you for your excellent review of Windsor by Waltham. We are proud to offer a family-friendly, convenient community for our residents to enjoy. We appreciate your positive feedback and look forward to serving you for many years. If there's anything we can do for you, please let us know.
                                                  Review Author Icon

                                                  Resident 687863

                                                  Verified Resident 2019

                                                  8/31/2019

                                                  When moving out to MA from NY I found that a lot of places in my initial price range were very unappealing. After raising my range a little bit I found this place and it has a lot of the amenities that I was looking… See More >
                                                    Manager

                                                    9/10/2019

                                                    Windsor Village at Waltham
                                                    Welcome to Windsor Village at Waltham! We are delighted to know that our attractive amenities and friendly neighbors meet your lifestyle needs perfectly. As you settle into your new home, please don't hesitate to contact our team, if there is anything we can do to add to your comfort. Thank you so much for your excellent review.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Complimentary On-site Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $75. Restrictions: Breed restriction apply.. Pet Limit: 2. Comments: We accept both cats and dogs.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Rent: $75. Restrictions: Breed restriction apply.. Pet Limit: 2. Comments: We accept both cats and dogs.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24/7 On-site Emergency Service
                                                    • Bilt Rewards- Earn Points on Rent
                                                    • Built-in Microwaves
                                                    • Central Heat and Air
                                                    • Crown Molding
                                                    • DishWasher
                                                    • Dog Run
                                                    • Enclosed Patios
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Garbage Disposal
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Recycling Program
                                                    • Pet-Friendly Community
                                                    • Playground
                                                    • Pond View
                                                    • Pool
                                                    • Private Entrances
                                                    • Quality Landscaping
                                                    • Renovated
                                                    • Spacious Floor Plans
                                                    • Stainless Steel Double Sinks
                                                    • Tile Entry Way
                                                    • Window Blinds
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Located a mere 9 miles outside Boston, Windsor Village in Waltham, MA offers the best of both worlds suburban living with easy access to the city. Our unique townhome-style community includes a wide selection of spacious one-, two-, & three- bedroom floor plans to choose from. Our renovated apartments and townhomes include special touches with private entrances and upscale designer finishes like tiled entryways and recessed lighting. Our on-site amenities were designed with you in mind. Work out on your schedule in our 24-hour fitness center, enjoy a refreshing swim in our seasonal outdoor pool or spend an afternoon catching the sun on the expanded sundeck. Our private resident lounge provides complimentary Wi-Fi access and a coffee and tea bar for you to enjoy! Located only minutes from I-95/I-90, Route 2 & with a convenient shuttle to Alewife subway station, Windsor Village is the ideal apartment community for commuters! Offering flexible tour options including Self-Guided Tours!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Windsor Communities

                                                    A-
                                                    A-
                                                    Communities
                                                    147

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 423 number of votes by renters, Windsor Village at Waltham is currently rated 3.4 out of 5 stars.
                                                    Windsor Village at Waltham is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Windsor Village at Waltham is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Windsor Village at Waltham is rated 4.8/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Windsor Village at Waltham is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Windsor Village at Waltham is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Windsor Village at Waltham is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.4 days to their community reviews in the past year.
                                                    Windsor Communities
                                                    Dogs Allowed
                                                    Rent: $75
                                                    Restrictions: Breed restriction apply.
                                                    Pet Limit: 2
                                                    Comments: We accept both cats and dogs.
                                                    Cats Allowed
                                                    Rent: $75
                                                    Restrictions: Breed restriction apply.
                                                    Pet Limit: 2
                                                    Comments: We accept both cats and dogs.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2.5 Baths

                                                    Contact Property

                                                    Windsor Village at Waltham

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Windsor Village at Waltham is a 885 - 1,350 sq. ft. apartment in Waltham in zip code 02451. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $2,535 - $9,525. Nearby cities include Newtonville, Newton, Auburndale, Watertown, and Weston.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.