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Willows Apartment

19 Lockhouse Rd, Westfield, MA 01085
19 Lockhouse Rd, Westfield, MA 01085

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Willows Apartment

19 Lockhouse Rd

Westfield, MA 01085

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (49 Reviews)

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Browningm28 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
We have had a great experience moving into The Willows. They went above and beyond to assist us and make the move as easy as possible. I would highly recommend The Willows, it is quiet, clean, and well managed. I also love the location. Right off… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community!

Cmal13391 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/06/2020
We really like living here because it is really quiet they also accept pets and are pet friendly. Our apartment is updated and really nice. They vac and clean the hallways weekly The move in process was easy and stress free and my girlfriend really liked… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community!

Resident 2015 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2018
Bobbie - It is of the upmost pleasure that I am writing this letter to thank you for your professionalism and courtesy you had extended to me during my stay at The Willows. With mixed feelings I have left to move into a 55 year and… See More
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Willows Apartment Manager

08/19/2020

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Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2018
Great apartment. Friendly and helpful staff. Bobbie seems to always be here working and putting together fun resident events. Maintenance is good- Ben is always friendly and quick to fix things. Location is perfect. I love my kitchen - its a great size, lots of cabinet… See More
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Willows Apartment Manager

08/19/2020

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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/25/2018
I lived at The Willows for a little over a year. The location was perfect as I was close by to the pike which made my commute very easy. I was always surprised by how quiet it was inside of my apartment being so close to… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community! I love that the location is super convenient too!

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/31/2018
We lived at these apartments for about two years and can I say they are great! My husband and I were very happy with the quality of the apartments. They were newly renovated, new stainless steel appliances (which I absolutely loved). Anytime we had an issue… See More
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Willows Apartment Manager

08/19/2020

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Ellie_L • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/19/2018
Horrible experience Poor maintenance and security...several requests to have locks fixed were ignored Filthy, unusable dog park advertisedas an amenity, however, this is not maintained by the complex. The complex does not enforce rules requiring owners to pick up after their dogs, resulting in an unusable… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community! Please give the office a call so we can discuss the issues and help to fix them!

Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/08/2017
The Willows has been a great place to live for the duration of our lease. Our biggest complaints are much more trivial than they could have been and would likely be issues regardless of where you stay. Being right next to the pike huge positive for… See More
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Willows Apartment Manager

08/19/2020

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Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2016
I've lived at the willows for over a year now, and I've had a pleasurable experience thus far. Great community, neighbors are quiet, haven't had any issues with noise throughout complex. They've made a few improvements outside already this spring. Grounds are well kept. Traffic is… See More
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Willows Apartment Manager

08/19/2020

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Linda_Co • Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2015
Unfortunately we only lived at The Willows a very short time. My husband was transferred to the area and shortly after that he was offered a position to go back down south. During our short time in MA The Willows is where we called home. My… See More
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Willows Apartment Manager

08/19/2020

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Resident 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2015
I recently moved into The Willows and absolutely love it so far! The management and maintenance staff are so helpful and friendly and made moving really easy for us! The grounds are kept up nicely, and overall the community is pretty peaceful. The location works great… See More
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Willows Apartment Manager

08/19/2020

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former tenant willows • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2015
I lived there from November 2012 to January 2015. They worked with me and allowed me to go on a month-to-month payment as I was buying property, and I appreciated that. I got my deposit back. The place is expensive to live in, but it was… See More
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Willows Apartment Manager

08/19/2020

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eddie27 • Resident 2013 - 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/18/2015
The apartment is very nice lived here a couple years. Staff very friendly. Only complaint I have is if you live on the first floor get ready to here everything that's going on upstairs. Not sound prof at all! It could be the ignorant neighbors upstairs… See More
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Willows Apartment Manager

08/19/2020

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davidbarton86 • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/16/2014
I'm a current resident on Lockhouse Road and I would like to recommend The Willows in Westfield to all potential renters. The apartments are clean, organized, modern and the support staff (Jen and Cliff) are superb, they go above and beyond to make sure residents are… See More
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Willows Apartment Manager

08/19/2020

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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2013
One of the worst property's I have ever lived at.Cops always being called here.Not to mention if u ever have to get ahold of anyone good luck nobody ever in office to help clearly the hours written are not followed here Would never recommend this place… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community! I see this review was written in 2013. We have updated our procedures and policies to be sure the community is as great as it can be!

Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/12/2013
The willows are a great place to live and i would recommend it to anyone looking to move. See More
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Willows Apartment Manager

08/19/2020

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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/11/2013
We have had a great experience moving into The Willows. Jen went above and beyond to assist us and make the move as easy as possible. I would highly recommend The Willows, it is quiet, clean, and well managed. See More
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Willows Apartment Manager

08/19/2020

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lindzees • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/10/2013
Great place to live, quiet, having a great time here, plenty of parking, no complaints at all. Management is top notch, Jen is wonderful, cliff is on top of everything. Love being here. See More
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Willows Apartment Manager

08/19/2020

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cseaha • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2013
Jen is wonderful. Made everything easy and was quick. Just an all around awesome place to live See More
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Willows Apartment Manager

08/19/2020

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colecasey • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/09/2013
Office girl jen is great, very helpful, and will go out of the way to make sure you are happy with everything. The maintenance guy cliff is great you got a problem he's there fast and gets the job done. Having a great experience here. See More
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Willows Apartment Manager

08/19/2020

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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2013
I am moving in in about a month. i have had a wonderful experience so far dealing with the property manager. Very professional and quick to get me approved. See More
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Willows Apartment Manager

08/19/2020

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Prospective Resident Visited 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2013
Tried stopping by on way to work a few times about 845am and no one is there even though the sign on the door clearly states open at 830 right off the get go just got a bad feeling about the place not a good example… See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community! I drop my daughter off at school before coming in and sometimes the drop off line takes a little longer than normal. Sorry for the inconvenience.

amanda32513 • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/26/2013
We love our apartment! It's cute and clean. The location is perfect. Glad we chose The Willows! See More
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Willows Apartment Manager

08/19/2020

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Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2013
We moved in a few months ago and we just love it! The people who live here seem really nice and the staff is wonderful and really helpful! See More
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Willows Apartment Manager

08/19/2020

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Artemisfoul • Resident 2013
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/18/2013
Jen (apt manager) has been super helpful with the moving process. Great affordable apartment, super convenient to the Masspike. Overall really love the Willows.... See More
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Willows Apartment Manager

08/19/2020

Thank you so much for taking time to review our community!

 Updated Review
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Unit
  • Laundry On-Site

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

  • Dogs Allowed
    Deposit: Required
    Rent: Required
    Restrictions: Breed restrictions apply.
  • Cats Allowed
    Deposit: Required
    Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • Rent Special! Apply for Spring now! No application fees!

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,310

  • SQ. FT.

    550

  • Available
    Avail.

    N/A

  • Model

    The Peak

2 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,415

  • SQ. FT.

    775

  • Available
    Avail.

    N/A

  • Model

    The Valley

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Management Company: Aspen Square Management

Office Hours

  • Sunday: Closed
  • Monday - Friday: 08:30 AM - 05:30 PM
  • Saturday: Closed

Questions & Answers (1)

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How easy is it to find guest parking?

Anonymous · March, 19 2018 · 1 answer
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· Just Now
Guest parking is along the fence across from the leasing office as well as along the fence by the dog park.
Manager Response · August, 19 2020

Frequently Asked

What are noise levels like at Willows Apartment?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Willows Apartment?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is Willows Apartment?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 166 days to their community reviews in the past year.

Who manages Willows Apartment?
Aspen Square Management

What is the pet policy at Willows Apartment?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath

What is the move-in special?
Rent Special! Apply for Spring now! No application fees!

Willows Apartment Gallery

Manager Uploaded Photos
Floor Plans

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Willows Apartment is a 550 - 775 sqft apartment in Westfield in zip code 01085. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $1,310 - $1,415. Nearby cities include Feeding Hills, West Springfield, Southwick, Marlborough, and Agawam. 01086, 01034, 01030, 01089, and 01752 are nearby zip codes.

  • Price

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MOVE-IN SPECIAL

Willows Apartment

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Management Photos (31)

  • (Manager photo uploaded on 09/15/2020) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 12/21/2018) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 07/02/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 07/02/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 08/20/2019) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 12/21/2018) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 12/21/2018) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 12/21/2018) Image of Willows Apartment in Westfield, MA
  • (Manager photo uploaded on 12/21/2018) Image of Willows Apartment in Westfield, MA

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