The Willows has been a great place to live for the duration of our lease. Our biggest complaints are much more trivial than they could have been and would likely be issues regardless of where you stay. Being right next to the pike huge positive for us, and we were only 10 minutes way from the university.
Parking can be difficult if you have more than 2 cars. Some buildings have fewer available spots than others and ours is on the steep hill at the grounds entrance. However, during the winter, tenants and staff cooperate well to get spaces cleared out quickly.
The property is nice. Everything is well manicured and cleaned and gives an overall clean appearance.
We have been used to living in a college dorm, but we felt safe and secure here too. The design of the buildings makes it so your neighbors are never more than a stone's throw away without feeling like they are in your space. We never once saw heard or felt anything that made us question our safety.
The neighboring properties were all fine. We never really noticed them. Other tenants here were always overwhelming kind and considerate. We did not have any neighborly feuds.
Willows staff was excellent. We received responses within a day whenever we had any questions or concerns. Maintenance was phenomenal. The apartment we were in was freshly renovated, and anything that was missed or normal wear and tear was remedied within a day or two.