Review History for anonymous

Bancroft Commons


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anonymous

prospectiveVisited 2011

9/27/2011

Worst Place Ever

This has to be the worst place ever. A budy of mine had moved in and had nothing but problems every day and one disaster after another. She was told there would be free wireless internet and elevators. As it turns out there is no wireless internet in her building and he's still paying for it and the elevators never worked since they renovated the building several years ago do to the fact that they were condemned. They would not give him a copy of her lease even after asking for it, their reason was that they have yet to put it into the system. I guess no one in the office knows how to operate a photo copier. It s been a week now and they still haven t put her in the system? We ve asked several times for the lease and they still have yet to give him a copy. I m no lawyer but I can t imagine this being legal. Yet another issue was the key to his door does not work do it being bent when handed to him. He was told the bend was okay and the key should work fine as long as she finagles with the lock. I can not mention how unprofessional that response is. It took us 15 minuets to get his key out the other night and they still won t replace it! I would NOT recommend BC to anyone unless I really hated them or was in the mood to piss off friends. My advice would be to stay away, don t be fooled by the pretty pictures and marketing. The marketing is far better than their service.

    Review 21 out of 82

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