Review History for anonymous

Bancroft Commons


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anonymous

Resident 2011 - 2012

5/5/2012

DO NOT MOVE HERE

PARKING: My car window was broken into in the deeded spot that I pay for every month. I thought it would be better/safer if I paid an additional amount to move into their garage, but today, there literally was a piece of the ceiling that caved in sitting on the hood of my car in a pile. Not safe. When it rains, there are several leeks that create large and deep puddles across the entire lot making it impossible to cross without having to go around all the cars against the walls without getting wet. Even then you're still dripped on. NOISE: Several times a week there are loud fights that break out outside my window. I live on the top floor of my building, but can still hear the fights word-for-word. I now have the Worcester non-emergency phone number on speed dial. If it's not a fight, it's a car alarm that continually goes off for hours at a time late at night, loud music, fire trucks, ambulances, police cars (all three of which are here several times throughout the week). GROUNDS: There is literally urine in the carpeted elevator, sometimes for several days at a time and the smell gets particularly bad in the summer. People smoke heavily in the building's hallways and in the elevator (cigarettes & marijuana). Speaking of the elevator, the safety inspection expired last November...it is now May. I guess it wouldn't be such a big deal, but the elevator has broken down several times, and has trapped at least three residents in it (one had a panic attack and will only take the stairs now). I've brought this to the building's attention months ago and they have yet to address the issue. During the warmer months, there are often used condoms and their boxes discarded on the sidewalks outside the building along with food, dog feces, and trash. SAFETY: This is the biggest issue I have with this Bancroft Commons. When I first moved here, there were several instances where the front door handle was sawed off and someone entered the building to do who knows what. This happened repeatedly and their solution was to put a cabinet door handle on as a replacement that is still there today. They have increased their security personnel from one person to two people to oversee over a thousand tenants. This has provided no improvement. On the contrary, the area seems to be getting worse. Recently there was a murder in the new Portland Street Lofts where the victim and suspect were both residents of Bancroft Commons. According to BC they happened to miss the criminal background checks on both these tenants, at least one of which has a Federal prison record. http://www.telegram.com/article/20120304/NEWS/103049808/-1/watchdog When I was moving in initially one of the staff assured me that Pat's towing regularly circles the parking lots so there is always someone around, even at night. Unfortunately, I'd probably be better off without them seeing as how they hire people with criminal backgrounds. http://www.telegram.com/article/20120304/NEWS/103049808/-1/watchdog CONSTRUCTION: Ongoing. Bancroft Commons also has a history of improper removal of asbestos which makes one wonder what conditions their buildings are currently under http://www.mass.gov/ago/news-and-updates/press-releases/2011/real-estate-company-president-to-pay-200000.html They also have been saying for over a year that several new facilities will be available to their tenants including a dog park, new, gym, restaurant...etc. but have little to show for it thus far. MAINTENANCE: The call box in front of my building doesn't work and according to BC never will (despite them telling me otherwise when I first moved in) so you have to go downstairs to let any guests in. They seem very understaffed in this department. They also have had some discrepancies with treating their employees properly/paying them. http://www.nercc.org/blog/Tag/Mayo They also owe the city quite a bit of money for late payments on water bills I wonder where that money is going to come from. Expect your rent to increase mine did. http://m.golocalworcester.com/209947/show/a30a2810f461daa97fe1bc923c41c4ad/ STAFF: In my experience, they're good at selling and some of them seem genuinely nice. I've heard other reports from different residents though. OVERALL: DO NOT MOVE HERE. It not safe, not clean, loud, and a stressful environment. I'm leaving soon and probably am going to break my lease doing it.

    Review 18 out of 82

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