What are noise levels like at Sutton Apartments?

The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Sutton Apartments?

The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How safe is Sutton Apartments?

The community is rated 2/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2/5 stars, which is considered being slightly effective on average.

What is the pet policy at Sutton Apartments?

Cats Allowed Comments: Two cats permitted.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Sutton Apartments, Worcester, MA

Renter Ratings

Noise	N/A
Grounds	1.5
Safety	2
Office Staff	1
Maintenance	2
Neighborhood	2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (43 Reviews)

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Resident • 2017 - 2020

10/07/2020

If I could give sutton apartment zero star, I would have. We lived there for solid three years with rent increase every year. Our neighborh was soo racist. My lityle 1year old wllill say hi and this dude will just walk away without saying hi back… See More

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Resident • 2017 - 2018

01/22/2020

We lived here for a year (mid 2017-18) and while at first we were excited, it took a turn for the worst. We DO NOT recommend living here and try to warn people of the deceitful and unethical business practices that go into the management of… See More

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doylee • Resident • 2019

06/16/2019

I have been living here for a little over a month and I can't say enough about it. I have never felt so welcomed and safe. ----, in the office, was simply amazing. I was going through a difficult time and she helped me in so… See More

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Dsackor344 • Resident • 2016 - 2018

12/07/2018

I love sutton apt because it's beautiful, clean and the staff are very responsive and professional, when I have problems like my toilet or kitchen need maintenance attention they come right away, been a ----- man I take note of how people treat me and I… See More

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Resident • 2018

11/10/2018

I moved to Sutton Apartments recently and have been very pleased by the availability and responsiveness of the staff. Management and Maintenance respond promptly to answer questions and fix any issues. I especially appreciated the managers' flexibility and willingness to work with me to adjust move-in… See More

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senturk • Resident • 2018

09/06/2018

It hasn't been too long since we moved into Sutton Apartments but with the help of the staff and maintenance, it was really smooth moving in and adjusting to our new home! The property is well kept and looks beautiful. The staff is fast at responding… See More

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patrickinmass • Resident • 2008 - 2018

08/30/2018

I remember my move-in day. It was a Saturday Night and I had just moved out of a small town, which always had bar fights with constant police involvement. All I could hear was the peaceful sound of crickets here at Sutton Apartments. Over 10 years… See More

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Jaket2021 • Resident • 2017 - 2018

03/20/2018

Horribly managed and way overpriced.. place looks nice on the outside but is actually a dump. All the reviews on this site with 5 stars are clearly written by the management of the property cause they spend their time doing that all day on all these… See More

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Resident • 2015 - 2017

08/21/2017

I lived at Sutton for 2.5 years and have absolutely no complaints. The office staff are courteous and helpful and the maintenance staff respond to most (if not all) problems in a timely fashion. The apartments are clean and comfortable and the complex is quiet and… See More

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*golf • Resident • 2014 - 2017

01/13/2017

My wife and I have lived here at Sutton Apartments since March of 2014 and it has been a very pleasant experience. The location to highways190 and 290 and downtown Worcester is excellent and within 5-10 minutes. The apartment itself is very clean and spacious (a… See More

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Resident • 2015 - 2016

01/06/2017

Those last few reviews definitely seem like they were written by Sutton staff because they have the same tone to them. There is no "Community" feeling to this place and it's hard to use the gym when it's only open during regular business hours. Snow removal?… See More

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Henry Coz • Resident • 2016

12/16/2016

Overall an excellent place to live. The building are constructed of brick and are very solid and reasonably soundproof. Plenty of parking. The maintenance crew has been around for a long time so they know every building/apartment well; they can fix any issue within hours. The… See More

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Resident • 2015 - 2016

07/21/2016

The property manager of this complex is awful. She is condescending and rude. I have never been happier to leave an apartment. I loved everything about my apartment except for her. She made promises and never kept them and was extremely rude anytime I saw her.… See More

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candy210116 • Resident • 2014 - 2016

04/23/2016

I lived at Sutton for 2 years. I must say that the apartment is secured and that the location is ideal for shopping , entertainment and easy access to the highways. My issue with management occurred when it was time to leave. They will find every… See More

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Resident • 2015 - 2016

01/19/2016

I had been looking for a place to live for almost a year. I was definitely not going to rent until one day Sutton Apartments came up on my search and I just had to go look. I was immediately impressed by their beautiful office and… See More

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Resident • 2014 - 2015

12/10/2015

Been a resident for a year, and I would say that the maintenance crew is phenomenal. They are extremely quick to fix any issues in the apartment such if something breaks down or not working correctly. They are also very friendly, and loyal to the Sutton… See More

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igcampbell • Resident • 2012 - 2015

02/19/2015

I have been a Sutton renter for over three years now and am entirely pleased with them on so many levels. Management is so much more reasonable and flexible than I had any right to expect. They've worked with me every step of the way, and… See More

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Resident • 2003 - 2014

08/09/2014

I had lived here at Sutton Apartments for 11 years. Thought a change would do me good. NOT! I wasn't even out of here for long when I realized I made a mistake and wanted to come back. The staff was awesome in helping me get… See More

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Resident • 2011 - 2014

01/15/2014

I have lived here for three years now. Originally it was a convenience when I wanted to stay overnight in Worcester ( my legal residence is in NH). Gradually it became more of my regular residence. I actually prefer it to my home ownership due to… See More

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Resident • 2012 - 2013

09/25/2013

I just signed my second year lease here and I have to say, I am very happy with everything. The snow removal in the winter is the best. Staff and maintenance are very helpful and pleasant. Nice size apartment, very quiet. What more could anyone ask?… See More

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kathirkr • Prospective Resident • Visited 2013

06/19/2013

I have not lived here but to me, the property leasing agent and manager are not good. they never keep up their words; they did not tell me any info properly. they simply took all my time ( close to 25 days); No Response on Time;… See More

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Resident • 2011

11/01/2011

I lived in a studio here for four years (from 2006-2010). They have never honored the $699/mo price advertised on their site so don't get fooled! When I moved out they were planning to jack my rent up to $850/month for an unremodeled unit with an… See More

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tonymkl • Resident • 2010 - 2011

09/21/2011

I lived at the suttons in Worcester, Ma from June 2010 to june 2011 while a resident physician at UMASS. I could not have wished for a better place to live. Quiet and peaceful environment. Clean and well maintained. Safe and friendly. Located just a few… See More

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sueo6 • Prospective Resident • Visited 2011

07/29/2011

I called this morning to look at these apartments and had to call a second time because the leasing agent was out showing another unit. Ok, no problem. My second phone call secured my appointment to see a unit in the afternoon. Driving into the complex… See More

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Resident • 2011

04/24/2011

I moved in here a few months ago, happy to find a place close to school and reasonably priced. I have received many calls and notes demanding additional money, when I have actually overpaid the establishment to try to shut them up. I paid the security… See More

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•

Updated Review

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Manager

Leasing:

Sutton Apartments Burncoat Area/Worcester, MA Sutton Apartments offers contemporary, spacious floor plans with heat and hot water included. Unbelievably priced! This open and airy residence has a fully applianced kitchen and plush wall to wall carpeting throughout, air conditioning. Some units have balconies, decks or patios. Laundry in every building. Work out in our private fitness center or play tennis at the courts, then have a relaxing sauna and swim in our gorgeous pool, all in a tranquil setting. Get a free DVD from our extensive DVD lending library. We are proud to offer 24-Hour Maintenance Service. Enjoy a luxurious lifestyle with quick and easy access to all UMASS campuses, I-190, I-290 and I-495. fine dining, local theaters and shopping. Privately and professionally managed. Please call for a private viewing of your new residence today! 21 Harley Drive Worcester, Ma. 01606 Hours: M-F 10:00 a.m.-6:00 p.m. Saturday 10:00 a.m.- 5:00 p.m. Sunday 12:00 p.m.-5:00 p.m.

Sutton Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

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Ratings & Reviews (43 Reviews)

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