BH Management Services, Inc.
Communities Managed:
311epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
B+
Noise
3.8
Grounds
3.7
Safety
3.6
Office Staff
3.8
Maintenance
3.8
Neighborhood
4.2
SatisFacts™ Tour Survey
4.1 / 5
SatisFacts™ Move-In Survey
4.3 / 5
SatisFacts™ Maintenance Survey
4.1 / 5
SatisFacts™ Renewal Survey
3.6 / 5
Review Count
B
Number of reviews in the past 365 days
1311
Manager’s Review Engagement
C+
Percentage of reviews responded to
59.04%
Manager’s Review Reply Time
C
Average time to respond to reviews
107.31 days
