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communities
FCI Residential

FCI Residential

A
A

Communities Managed:

15

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.2

Safety

3.8

Office Staff

4.2

Maintenance

4.5

Neighborhood

4.4

Survey Ratings

SatisFacts™ Tour Survey

0.0

SatisFacts™ Move-In Survey

0.0

SatisFacts™ Maintenance Survey

0.0

SatisFacts™ Renewal Survey

0.0

Review Count

A

Number of reviews in the past 365 days

305

Manager’s Review Engagement

A

Percentage of reviews responded to

89.51%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.2 days

Communities