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First Communities Management

First Communities Management

B-
B-

Communities Managed:

204

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

B-
B-

Renter Ratings

B+

Review Ratings

Noise

3.5

Grounds

3.3

Safety

3.1

Office Staff

3.3

Maintenance

3.4

Neighborhood

3.9

Survey Ratings

SatisFacts™ Tour Survey

4.6

SatisFacts™ Move-In Survey

4.1

SatisFacts™ Maintenance Survey

4.6

SatisFacts™ Renewal Survey

3.5

Review Count

C

Number of reviews in the past 365 days

153

Manager’s Review Engagement

D+

Percentage of reviews responded to

39.87%

Manager’s Review Reply Time

F

Average time to respond to reviews

125.08 days

Communities