Highmark Residential

Highmark Residential

B
B

Communities Managed:

251

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

B
B

Renter Ratings

A-

Noise

3.2

Grounds

3.2

Safety

3.1

Office Staff

3.1

Maintenance

3.3

Neighborhood

3.8

SatisFacts™ Tour Survey

4.3 / 5

SatisFacts™ Move-In Survey

4.0 / 5

SatisFacts™ Maintenance Survey

4.4 / 5

SatisFacts™ Renewal Survey

4.3 / 5

Review Count

C-

Number of reviews in the past 365 days

365

Manager’s Review Engagement

B+

Percentage of reviews responded to

77.26%

Manager’s Review Reply Time

B

Average time to respond to reviews

43.74 days

Communities