Highmark Residential

Highmark Residential

B
B

Communities Managed:

250

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

Renter Ratings

A-

Noise

3.0

Grounds

3.0

Safety

2.9

Office Staff

2.9

Maintenance

3.1

Neighborhood

3.6

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

298

Manager’s Review Engagement

A-

Percentage of reviews responded to

83.56%

Manager’s Review Reply Time

B

Average time to respond to reviews

43.35 days

Communities