Pillar Properties
Communities Managed:
9epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A
Noise
4.4
Grounds
4.7
Safety
4.5
Office Staff
4.8
Maintenance
4.9
Neighborhood
4.7
SatisFacts™ Tour Survey
4.7 / 5
SatisFacts™ Move-In Survey
4.8 / 5
SatisFacts™ Maintenance Survey
4.9 / 5
SatisFacts™ Renewal Survey
4.3 / 5
Review Count
A+
Number of reviews in the past 365 days
270
Manager’s Review Engagement
A
Percentage of reviews responded to
87.04%
Manager’s Review Reply Time
B+
Average time to respond to reviews
34.97 days
