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communities
Prism Real Estate Services

Prism Real Estate Services

B
B

Communities Managed:

21

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

B
B

Renter Ratings

A-

Review Ratings

Noise

3.8

Grounds

3.6

Safety

3.5

Office Staff

3.9

Maintenance

3.7

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

4.6

SatisFacts™ Move-In Survey

4.2

SatisFacts™ Maintenance Survey

4.3

SatisFacts™ Renewal Survey

3.8

Review Count

A

Number of reviews in the past 365 days

247

Manager’s Review Engagement

F

Percentage of reviews responded to

4.86%

Manager’s Review Reply Time

F

Average time to respond to reviews

182.44 days

Communities