Richman Property Services
Communities Managed:
120epIQ Report Card
In partnership with SatisFacts™
Company epIQ Grade
Renter Ratings
A-
Noise
4.1
Grounds
4.1
Safety
3.9
Office Staff
4.2
Maintenance
4.2
Neighborhood
4.5
SatisFacts™ Tour Survey
4.7 / 5
SatisFacts™ Move-In Survey
4.5 / 5
SatisFacts™ Maintenance Survey
4.4 / 5
SatisFacts™ Renewal Survey
3.8 / 5
Review Count
B
Number of reviews in the past 365 days
449
Manager’s Review Engagement
D-
Percentage of reviews responded to
24.05%
Manager’s Review Reply Time
C+
Average time to respond to reviews
76.51 days
