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communities
ROSS Management Services

ROSS Management Services

A
A

Communities Managed:

24

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.0

Grounds

4.0

Safety

3.8

Office Staff

4.1

Maintenance

4.1

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

4.4

SatisFacts™ Move-In Survey

4.5

SatisFacts™ Maintenance Survey

4.5

SatisFacts™ Renewal Survey

3.9

Review Count

A

Number of reviews in the past 365 days

422

Manager’s Review Engagement

A

Percentage of reviews responded to

86.73%

Manager’s Review Reply Time

B-

Average time to respond to reviews

29.64 days

Communities

13940 Longwood Manor Court, Woodbridge, VA 22191
(288 Reviews & Surveys)
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"I have had a great experience. Maintenance is always on time, polite and equip. The leasin" ...
1 - 2 Beds
1 - 2 Baths
$1,785 - $1,890
819 Forrest Drive, Newport News, VA 23606
(151 Reviews & Surveys)
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"I am grateful that me, my son, and fiance were approved for this home. I wish the best to " ...
1 - 3 Beds
1 Bath
$995 - $1,190
500 Merrimac Trail, Williamsburg, VA 23185
(43 Reviews & Surveys)
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"I've enjoyed my time in my apartment. There has been a lot of changes with the community h" ...
1 - 2 Beds
1 - 2 Baths
2330 Hampstead Avenue, Richmond, VA 23230
(396 Reviews & Surveys)
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"As of right now everything has been great! I am happy with the choice I made of moving her" ...
2 Beds
1 Bath
$1,310 - $1,435