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communities
SteelHead Management

SteelHead Management

A
A

Communities Managed:

15

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.2

Grounds

4.6

Safety

4.5

Office Staff

4.8

Maintenance

4.8

Neighborhood

4.7

Survey Ratings

SatisFacts™ Tour Survey

4.8

SatisFacts™ Move-In Survey

4.8

SatisFacts™ Maintenance Survey

4.8

SatisFacts™ Renewal Survey

4.0

Review Count

A-

Number of reviews in the past 365 days

166

Manager’s Review Engagement

A+

Percentage of reviews responded to

99.40%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.87 days

Communities

111 E 18th St, Norfolk, VA 23517
(1323 Reviews & Surveys)
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"Living at Element is very quiet and relaxing. The staff attends to all needs and excellen" ...
1 - 2 Beds
1 - 2 Baths
$1,757
710 W. Fells Street , Richmond, VA 23222
(244 Reviews & Surveys)
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"Loving it thus far. Residents are very friendly. Disappointed with some amenities being " ...
1 Bed
1 Bath
$1,100
4100 Concord Creek Place, Richmond, VA 23223
(122 Reviews & Surveys)
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"Amazing everything was great the tour was amazing and the time of tour was great the detai" ...
1 Bed
1 Bath
$1,450
Map for The Horizon at Springdale Park - Richmond, VA

Overall rank #1,401City Rank #14

908 Oliver Hill Way , Richmond, VA 23221
(507 Reviews & Surveys)
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"I have enjoyed my stay at the Oliver I love! all of the unique Apartments features & the " ...
1 - 2 Beds
1 - 2 Baths
4121 Concord Creek Place, Richmond, VA 23223
(35 Reviews & Surveys)
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"The application process and the tour was very helpful and quick and they stayed in contact" ...
0 Bed
0 Bath
Map for The Compass at Springdale Park - Richmond, VA

Overall rank #2,414City Rank #26

947 Myers Street , Richmond, VA 23230
(489 Reviews & Surveys)
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"Since our tour date the Scout has been absolutely wonderful! The management is kind and we" ...
1 - 2 Beds
1 - 2 Baths
$1,579 - $4,379
1125 Commerce Road, Richmond, VA 23224
(436 Reviews & Surveys)
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"I just moved in but so far it's really nice and quiet. Everyone seems like they stay to th" ...
1 - 2 Beds
1 - 1.5 Baths