William C. Smith & Co.

William C. Smith & Co.

C+
C+

Communities Managed:

50

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

C+
C+

Renter Ratings

A-

Noise

3.9

Grounds

4.3

Safety

4.3

Office Staff

4.1

Maintenance

4.2

Neighborhood

4.6

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

D-

Number of reviews in the past 365 days

27

Manager’s Review Engagement

C+

Percentage of reviews responded to

59.26%

Manager’s Review Reply Time

C+

Average time to respond to reviews

82.26 days

Communities