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William C. Smith & Co.

William C. Smith & Co.

C
C

Communities Managed:

47

epIQ Report Card

In partnership with SatisFacts™

Company epIQ Grade

C
C

Renter Ratings

B+

Review Ratings

Noise

3.7

Grounds

4.1

Safety

3.8

Office Staff

3.8

Maintenance

4.0

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

0.0

SatisFacts™ Move-In Survey

0.0

SatisFacts™ Maintenance Survey

0.0

SatisFacts™ Renewal Survey

0.0

Review Count

C

Number of reviews in the past 365 days

21

Manager’s Review Engagement

F

Percentage of reviews responded to

4.76%

Manager’s Review Reply Time

F

Average time to respond to reviews

231.86 days

Communities