University Gardens Apartments

Thank you for sharing your experience at University Gardens Apartment Homes. We respond to concerns as soon as we were made aware, so we apologize for any negative experiences you might have had. Should you need additional preventative extermination services we are happy to schedule that for you. University Gardens values you as a resident and appreciates the opportunity to accommodate your housing needs and it is our goal to work towards a mutually beneficial resolve. You are welcome to contact Southern Management's Community Relations Department at [email protected] if you are not satisfied with the manner in which your concerns were handled. Best Regards, Alicia

Thank you so much for sharing your moving experience. We are very happy that you found Alex to be helpful, as all of our team strives to provide stellar service to our customers. Tera C.

Hello Shontailcornwell, Thank you for sharing your experience and welcome to the Southern Family. It means a great deal that you took the time to share your experience. I personally will have to agree with you both Alex and Johanna are awesome at what they do and that is what Southern difference is all about. We will continue to do our best to exceed your expectations. Sincerely, Evelyn Hernandez Management

Good morning Anonymous, Thank you for sharing your experience at University Gardens Apartments. Our goal is to ensure that our residents have a wonderful experience at our community and we are glad to know that our efforts are working. Thank you for the 7 yrs of residency with us, we hope to have you around for many years to come. We will continue to do our best to exceed your expectations. Sincerely, Evelyn Hernandez Management

Good day anonymous, Thank you for sharing your experience at University Gardens Apartments. We strive to ensure that our residents have a wonderful experience at our community and we are glad to know that our efforts are working. It means a great deal that you took the time to share your positive experience and thank you for your 21 yrs of residency with us. We will continue to do our best to exceed your expectations. Sincerely, Evelyn Hernandez Management

Good morning Anonymous, Thank you for sharing your experience at University Gardens Apartments. It means a great deal that you took the time to share some of the things that we are doing right. Our mission is to deliver exceptional value and experience while staying with Southern Management. We will continue to do our best to exceed your expectations. Sincerely, Evelyn Hernandez Management

Thank you for detailed review of University Gardens Apartment Homes. What you describe is certainly not the impression that we want create. You may contact our Community Relations Department at (800) 900-9439 or by email: [email protected] Kind regards, Alicia

Thank you so much for such a wonderful review! We are so happy you are enjoying your apartment home, and we appreciate any referrals! Best, -Megan

Thanks so much for the kind words! Our service teams work so hard to provide our residents with a comfortable place to call home, and reviews like this are such a moral boost to know their hard work is being appreciated! Thank you, -Megan

Thank you so much for taking the time to share your thoughts and sentiments with us regarding your stay at University Gardens! We are very glad your family is enjoying the community and your apartment home! Best, -Megan

Oh goodness, I am truly sorry to hear you are having this experience, and that your children are going through it as well. As I'm sure you know, the office team really does care about the residents and we are all very empathetic to the struggles of pest concerns. At your earliest convenience, please contact the Property Manager, so that she can ensure we are doing all we can to rid your home of these pests. Best, -Megan

Thank you so much for sharing your experience and sentiments. We continuously strive for excellence and this is definitely a situation for which we would have preferred a much more positive outcome. We truly apologize for the way you feel. Please contact the Resident Services Center so that we may provide an appropriate response to any questions or concerns you may have. You may also contact our Community Relations Department at 703.902.2000 or by email: [email protected]

We are so glad to hear you are enjoying your apartment home! We love referrals, we know that there is no butter advertisement source than word-of-mouth from a friend. Be sure that any recommended friends inform the leasing professional that you told them about University Gardens! Best, -Megan