Ratings & Reviews
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Axl305 • Resident • 1999 - 2018 Recommended
Reviewed 05/24/2018
Since marissa cane, the experience has been amazing. We have gotten updated carpet and stove. Keep it going! The staff is wonderful. All requests are addressed in a timely fashion! You always feel welcomed.
Heritage Park Apartments Manager05/25/2018
Thank you for your five-star review of our Heritage Park community! We pride ourselves on providing excellent customer care and a comfortable community for our residents so it's wonderful to learn that our service and recent updates have left a positive impression. Please feel free to stop by the office if you have any questions about your stay -- we're always happy to chat!
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Resident • 2017 - 2018 Not Recommended
Reviewed 05/17/2018
I moved into the Heritage Dec. 2017. About a week after my move i started smelling cigarette smoke at night. Then it was more than just smelling it, i could actually see the smoke pouring into my bathroom, smelling up all my clothes in the adjoining… See More
Heritage Park Apartments Manager05/21/2018
We're sorry to hear about the inconveniences you've encountered during your stay. We strive to provide a comfortable community for all our members so we're disheartened by your negative experiences as they do not live up to our high standards of resident care. That being said, we do not currently have a no smoking policy and were not made aware of any issues concerning smoking within our community. If you'd like to discuss our policies in more detail, we'd appreciate the chance to show you our excellent customer service and encourage you to contact our office to set up a time to meet. We look forward to speaking with you soon.
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Resident • 2009 - 2016 Not Recommended
Reviewed 12/17/2016
I will not recommend this property to someone, because the maintenance goes slow, especially when it comes to emergency like heat, water, mice, bugs. The manager in particular is very disrespectful. After seven years of living there with all the complaints (about 150 in counting), she… See More
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lauriemichele • Resident • 2015 - 2016 Not Recommended
Reviewed 09/04/2016
I don't normally complain but I've reached my limit with the substandard response to maintenance issues in this apartment complex. This is a short list of the unresolved issues I'm dealing with. 1. The oven in our unit has not worked in 5 years, despite numerous… See More
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Resident • 2006 - 2015 Not Recommended
Reviewed 04/30/2015
I have lived at Heritage Park for over 8 years. This review wont be long- i will go straight to the point. If you decide to move here be ready to encounter problems with parking--even as a resident!! Visitor parking is even worse--only 8 spots available… See More
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ztedla • Resident • 2013 - 2014 Not Recommended
Reviewed 03/27/2015
PLEASE DO NOT TRY TO SIGN ANY LEASE WITH THIS MANAGEMENT U WILL REGRET IT. I have lived in this apartment and i really regret my stay here. The management is cheaters they applied a charge for things didn't happened. we never saw any bed bug… See More
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Tremendo00 • Resident • 2011 - 2015 Recommended
Reviewed 02/07/2015
I'v lived here for a few years now I think the residents were fed up with the old staff but ever since the new staff has been here I personally haven't had any issues with them. I haven't had any major maintenance Related problems but when… See More
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Resident • 2013 - 2014 Not Recommended
Reviewed 02/04/2015
BEDBUGS!!! Sucky management. Treating one apartment does not prevent / rectify the problem. These pests move between walls. See More
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Resident • 2010 - 2014 Not Recommended
Reviewed 10/06/2014
I honestly have to say this one of the worst places that anyone can live,With lack of leadership, this place is by far one of the most disorganized places, after having lived there for the time i have lived there, i can tell you that management… See More
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Cheapguy49 • Resident • 2013 - 2014 Not Recommended
Reviewed 03/04/2014
Management is very disorganized. If you decide to live here (probably for the cheap cost) make sure you keep all receipts and communicate with management through e-mail so that you will have a record when things get lost or misplaced or whatever. Either people are loud… See More
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eric1017 • Resident • 2014 Not Recommended
Reviewed 01/02/2014
let me start with the worst things you will encounter if you decide to live in this community. first of all I am married with 2 kids, and my wife and I just graduated and are planning to move out as soon as possible. Parking lot:… See More
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ogrant • Resident • 2012 - 2013 Recommended
Reviewed 10/16/2013
Greetings All, I have lived at Heritage Park for over a year now. I think the accommodations are beautiful and above the stature of many places I have seen. The best thing that I can appreciate about the facility is the level of communication and understand… See More
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Resident • 2012 - 2013 Recommended
Reviewed 09/19/2013
We looked around for a while, and finally got referred to Heritage Park from another complex who was full. We were shown a basement apartment which was absolutely beautiful..we fell in love right away..floor to ceiling windows, beautiful hardwood floors, patio. The girl who showed it… See More
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Resident • 2011 - 2015 Not Recommended
Reviewed 07/01/2013
I've lived here for a about 4 years but I WILL NOT sign a new lease! The location is good and that's about it. Parking is terrible, mice are running through the walls at night and they just had new washers and dryers in the buildings,… See More
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Resident • 2013 Recommended
Reviewed 06/27/2013
I Love y new three bedroom apt. Lots of SPACE laundry in every floor and office staff VERY professional. Un like my previous apt ARBOR VISTA is a nightmare living there. Love Heritage Park. See More
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Resident • 2012 - 2013 Not Recommended
Reviewed 02/28/2013
Even that 1 star is so heavy to give. Please do yourselves a favor, DO NOT EVEN TRY THIS APARTMENT. Parking is extremely limited. (heck 3 apartment complexes share 2 parking grounds). Some lights were defective in the units and took them 3 days to attend… See More
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Resident • 2010 - 2011 Not Recommended
Reviewed 12/10/2012
i lived here only for one year, due to bedbugs i was forced out by this issuse i will never live in this apartment complex ever again. all my furniture was destroyed by these bugs they ate me alive loosing everything i worked hard for having… See More
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Resident • 2011 - 2012 Not Recommended
Reviewed 09/11/2012
I HATE THIS PLACE.. I can't wait to move..unfortunately it won't be until tax season when I can afford to.. Mgmnt sd that ppl have lived here for decades maybe its because some cant afford to pay the cost of moving because I can't believe anyone… See More
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llkk21 • Resident • 2012 Recommended
Reviewed 08/02/2012
I was shocked when I read the previous tenant's review.I have positive experience in this community. What I can say for sure is people write reviews when they have negative comments. Roaches,bedbugs,mice..... come into your unit due to lack of cleanliness and improper food storage,this is… See More
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Resident • 2009 - 2011 Not Recommended
Reviewed 07/15/2012
There is nothing worst then living in a place where you are not comfortable and management and Dan Peck know that they have the power to harrass you and you can not do nothing about it. I have went over Dan's head from Dreyfuss managmenet Mr.… See More
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ssannoh • Resident • 2010 - 2012 Recommended
Reviewed 05/15/2012
I lived in the this apartment for just one year. The staff most especially was very special and cordial to tenants. I comend her for job well during my entire stay. See More
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Resident • 0 Not Recommended
Reviewed 03/02/2012
My experience at Heritage Park has been the worst in my life.If you enjoy living around mice and bugs, I suggest this is the best place to live in. I addressed the issue about the bugs since the day i got in and it has never… See More
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Resident • 2011 Not Recommended
Reviewed 10/04/2011
I saw another mouse right now,,,so please be aware here is heaven of mice and hell of humans! After 20 days moving here, we understood that our apartment has mice, not one or two! We captured 10th of them during last month, and still we have… See More
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dripp84 • Resident • 2011 Recommended
Reviewed 07/27/2011
My experience at Heritage Park has been very good. I came to the College Park area to work on a short term contract with the University of Maryland and I have been very happy with my housing accommodations at Heritage Park. The maintenance people have taken… See More
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ndine_dalo • Resident • 2011 Recommended
Reviewed 07/27/2011
We stayed for 6 months in a 1-br apartment in this community. WHAT I LOVED: Loved the wood floors and huge windows, the refrigerator and oven were modern. We had a nice view of trees from our 5th floor balcony - and space for our plants.… See More
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