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The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Thank you again for your kind words and lovely review. We are happy to have you and your family at The Homes at the Glen. Thank you very much for this amazing review. It is wonderful to see that you're happy at The Homes at The Glen and making memories with your family. We appreciate all of you here!
Thank you for your feedback. Please, if you haven't already, let the leasing office know of your concerns and submit work orders for your maintenance needs. Our residents' safety and comfort are out top priority and we strive to ensure both are accomplished. Your comments are taken seriously, and will be considered by upper management. Thank you again and please let us know if there's anything you need. Stephanie Emburey Director of Marketing Humphrey Management
Thank you very much for the positive review! We're happy that you've been with us for 16 years and hope we continue to meet your needs. Congratulations on owning your home!
Thank you very much for the positive review! We feel very fortunate to have Richelle on our team and we're happy she's making a positive impact on your community. Thank you for letting us know!
Thank you so much for the positive review! We're happy that you're happy in your home. :)
Homes at the Glen is a thriving townhome community, where 56 families call home. This beautiful, pet-friendly community operates under a lease to purchase program. The townhomes have three stories with one, two, or three bedrooms. All homes have washers and dryers, wall-to-wall carpeting, and dishwashers; some of the townhomes offer garages as well.
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Homes at the Glen