Maris

Dear Maris resident, We appreciate the time you have invested to share your concerns with us. Moreover, we sincerely regret the occurrence of unauthorized access to your apartment. While our polices on access control and keys are clear and aimed at protecting all of our residents, our team member made a serious mistake by believing the requester was a lease holder and ultimately not following our verification guidelines. Please rest assured that we have worked with our team to bring about improvement with added training and coaching. Your feedback will ensure we do the right things to support our customers and Associates in delivering great service. We hold our service offering in high regard and hope that our efforts to answer your concerns will improve upon your perception of the community.

Hello! Thank you so much for leaving your review of our community! We're thrilled you've enjoyed living here at Maris and that our service team was able to address your service requests in a speedy manner! Please don't hesitate to let us know if there's anything we can do for you.