What are noise levels like at The James?

The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The James?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is The James?

The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 86.67% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 36.27 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 0 Baths and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The James, Annapolis, MD

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.5
Office Staff	4.4
Maintenance	4.6
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	30

Manager's Review Engagement

Percentage of reviews responded to	86.67%

Manager's Review Reply Time

Average time to respond to reviews	36.27 days

Ratings & Reviews (50 Reviews)

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Verified Resident • vrp • 2019 - 2020

Updated Review

02/21/2021

It is amazing with all the residents living at the James, the office staff knows us right away, whether we are stopping by the office or calling on the phone. We spend a lot of time traveling for work and feel at ease knowing all is… See More

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The James Manager

02/23/2021

Thanks for the 5 star review! We're really excited to do events again as soon as it's safe! - Alycia, Assistant Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

01/06/2021

What matters most to me is safety, and The James is very safe. Where I live its not very noisy, and maintenance does a great job at keeping everything very clean. Overall, I really love living here. My only complaint would be the staff, who as… See More

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The James Manager

01/28/2021

Thanks for the review! We're sorry to hear about your recent experience with the staff, we will certainly reach out to everyone about this. Please feel free to reach out to us at [email protected] if you need anything! - Alycia, Assistant Community Manager

Verified Resident • vrp • 2020

Updated Review

12/22/2020

Everything has been amazing. The new staff that has taken over has been difficult to put it simply. Before there were fun events, communication was fantastic, the community is always clean and smelling great! See More

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The James Manager

12/22/2020

Thanks for taking the time to leave us a review! Once we are approved to do events again, we plan to have many for you all! - Alycia, Assistant Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2020

12/21/2020

The issues are only from the non existence of a working rent cafe! Still paying for the amenities that we cant use! And the surface parking is non existent after 10PM. The maintenance crew is outstanding! They are efficient, effective and professional!

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The James Manager

12/21/2020

Thanks for taking the time to leave us a review! We apologize that the amenities aren't fully open, but due to Covid, we've had to make a few changes. We will certainly look into your rent cafe issue & parking! Please feel free to reach out to us regarding any other issues so we can work on fixing them! - Alycia, Assistant Community Manager

Verified Resident 845173 • vrp • 2018 - 2020

11/19/2020

Im confident this would never be used to advertise, but again, I LOVE The James! -24 hour gym. -Walk on floors wrong and theyre damaged -Walls can be thin, doors allow allot of sounds to come through -Many doors internally have never closed right or at… See More

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The James Manager

11/27/2020

Hello! Thanks for your honest opinion of The James. We are always looking for areas we can improve. Please reach out to us at [email protected] if you need anything! - Alycia, Assistant Community Manager

Verified Resident 782150 • vrp • 2016 - 2020

11/15/2020

Luxury apartments with excellent service! Ive been here over 3 years and the staff and management been great!! They keep the place nice and clean! The amenities also kept in great shape! I highly recommended this place! See More

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The James Manager

11/16/2020

Thank you so much for taking the time to write a review - we are so glad you have been here for over 3 years and you are so happy with your choice! We look forward to continuing to exceed your expectations! - Dyana, Community Manager

Prospective Resident • Visited 2020

11/11/2020

I didn't move to The James due to my job relocating Khalilah was very sweet following up with me and finding the perfect apartment with trees top views ... when I move to Annaplis I'm going to give her a call

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Verified Resident 833851 • vrp • 2020

10/19/2020

This place is amazing in all aspects. The facilities are clean and well maintained. The staff is friendly and respectful. If any problems occur they respond right away and make sure everything is in order. The location is perfect as well with everything nearby. I could… See More

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The James Manager

10/20/2020

Thank you for your 5-star review! We love that you love The James and are so happy living here! Please let us know if there is anything else we can do to continue to make your experience 5-star! - Dyana, Community Manager

Verified Resident 817281 • vrp • 2017 - 2020

09/14/2020

I love living at the James. Very quiet community. Staff is very professional. Including The maintenance workers, cleaning crew and the staff in the office. Wonderful place to live....................................................... See More

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The James Manager

09/15/2020

We appreciate you taking the time to review our community and that you love living here! Please let us know how we can assist in the future. - Dyana, Community Manager

Verified Resident 754450 • vrp • 2020

09/03/2020

Now would not be the time to express anything about our experience at the James, considering the hardships that everyone has experienced over the last 6 months. Our plan is to remain here, and hopefully our experience will improve as the conditions of our environment return… See More

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The James Manager

09/04/2020

Thank you for your review. We all hope that the normal state will return soon and we do have a plan in place to reopen the majority of spaces in our Community for our Residents! Please let me know if there is anything else we can do at this time! - Dyana, Community Manager

Verified Resident 798398 • vrp • 2019 - 2020

07/31/2020

I had a problem with parking and new staff at some point in my first year residing at the James and I have to single out how Dyana Walters the property manager handled it. She went out of her way to get the matter resolved and… See More

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The James Manager

08/02/2020

Thank you very much for your feedback about your experience here at The James and I'm so glad I was able to address your issues! If there is anything else we/I can do, please let us know - we love our Community and our Residents! - Dyana, Community Manager

Verified Resident 794040 • vrp • 2019 - 2020

07/21/2020

The James luxury apartments are safe, clean, great amenities and community and well managed by Dyana the property manager. Ikeema and Khalilah also do a tremendous job with handling and interacting with the tenants.

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The James Manager

07/21/2020

We are so thankful and appreciative for you leaving such a positive review of our Office Team - we love our Residents and our Community! If there is anything we can do please let us know! - Dyana, Community Manager

Verified Resident 792546 • vrp • 2020

07/17/2020

Great except I hate taking surveys and they should not ask you type out responses hhjdjbdhsnsjdhdbhsnhdbjdjdndjndhdndjndjdbdjdnjdjdndjndjdjdn bj FB d d nd for FB d dbfbfbd db d dnd f f br

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The James Manager

07/17/2020

Thank you for taking the time to review our community - I'm sorry you don't like all the surveys - there is an unsubscribe button as well but we do appreciate the feedback either way! - Dyana Community Manager

Verified Resident 789356 • vrp • 2016 - 2020

07/10/2020

I would like to consideration for later hours to access the community activities ie. community room, computer room, and rooftop after COVID-19. I am not happy I pay extra for parking when I moved to the James I was told I wouldnt have to pay for… See More

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The James Manager

07/10/2020

Thank you for taking the time to review The James! We do have complimentary parking around our community, garage parking and reserved garage parking; please come speak with me if you want to change your parking situation! We are continually adjusting the protocols regarding COVID and our amenity spaces as our Residents and Associates safety is our first priority! If there is anything else we can do during this time, please contact us at the Leasing Office! - Dyana, Community Manager

Verified Resident 784652 • vrp • 2018 - 2020

06/28/2020

When I moved here two years ago, it was a wonderful place to live, all the residents were pleasant and likable, but they all moved out, and unpleasant and unmannerly tenants moved in. What makes a place livable and likable are its residents, if that fails,… See More

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The James Manager

06/29/2020

We appreciate you taking the time to review The James and we are so glad that you decided to renew your lease here and have been here for 2 years! Please give me a call at the Leasing Office so we can discuss your neighbors - we want to make sure that The James is always a wonderful place to call HOME! - Dyana, Community Manager

Verified Resident 784169 • vrp • 2020

06/26/2020

It has been great. Of course the pool and some other amenities are closed due to coronavirus. But once they do open, I will be enjoying it quite a bit. Everything is easy for move in and great parking under the apartment complex. Have had a… See More

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The James Manager

06/26/2020

Thank you so much for taking the time to review The James! We are excited about everything re-opening and most items are open now - the pool should be next week! We just want to keep our Residents as safe as possible during this time and are so glad that despite everything you have had a great experience thus far! Please let us know if there is anything else we can do now or in the future! - Dyana, Community Manager

Verified Resident 783773 • vrp • 2020

06/25/2020

We have been in The James for one month and we can't tell you how satisfied we are! The staff and residents have been very friendly! All of my wife and my lives we have lived in a single family dwelling. We were concerned about moving… See More

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The James Manager

06/25/2020

We are so glad that you have enjoyed The James thus far! If there is anything we can do for you in the future please let us know! We look forward to a long future with you! - Dyana, Community Manager

Verified Resident 781267 • vrp • 2017 - 2020

06/18/2020

Last 2-tenants above me have been extremely inconsiderate with their noise level. I believe some folk are simply very inconsiderate and/or are too arrogant to reduce their noise level. The Janes Mgmt always reaches out to problematic tenants...but, I am clear complaining to them literally falls… See More

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The James Manager

06/18/2020

Thank you for taking the time to review our Community. We are sorry to hear that you have continued to experience this after speaking with us. Please contact us at the Leasing Office so we can come to a resolution for both you and your neighbors! We want you to LOVE living here! - Dyana, Community Manager

Verified Resident 681280 • vrp • 2019 - 2020

06/12/2020

Best place I have lived. Beautiful and well kept. Friendly neighbors and helpful staff. 10/10 would recommend. Maintenance is prompt, and the community amenities are plentiful. i also love that this community is very pet friendly, yet clean.

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The James Manager

08/16/2019

We really appreciate you taking the time to tell others about your experience - especially in the midst of unpacking! Our Residents are fantastic and glad to know your experience has been great thus far - we look forward to exceeding your expectations throughout your residency! - Dyana, Community Manager

Verified Resident 767050 • vrp • 2019 - 2020

05/08/2020

You couldn't ask for a more pleasant place to call home! The cleanliness, all the staff is beyond superior! The grounds and interior are maintained just the way I would keep my own home! Proud to say I live here! See More

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The James Manager

05/08/2020

We are delighted to hear you love our Community and are Proud to live here! If there is anything else we can do please don't hesitate to reach out to us! - Dyana, Community Manager

Verified Resident 761493 • vrp • 2020

04/26/2020

Love the Building with its security and the amenities it offers, once this Corona Virus is gone, I am hoping to enjoy it all more. I have just moved in and cannot say a whole lot at this time as of yet See More

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The James Manager

04/27/2020

We appreciate your review of our community. We cannot wait to have everything opened back up too. Please let us know if there is anything we can assist with during this time! -Dyana, Community Manager

Verified Resident 734411 • vrp • 2019 - 2020

04/11/2020

Overall good. apt. above could be a little quietier. Dogs are messy often. Office staff terrific. After 3 months in, I'm happy where I'm at after downsizing greatly. Can't wait for virus to be under control and things return to normalcy. See More

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The James Manager

01/08/2020

Thank you so much for taking the time to review our community. We are glad to hear you are settling into your new home! We know that moving from a home can be an adjustment. We do have Reserved parking as well if you are wanting to park on the top level of the two level parking deck, there are generally plenty of spaces on the 2nd floor. Please let us know and we are always happy to help! Thank you again for choosing The James - Dyana, Community Manager

Verified Resident 758525 • vrp • 2020

04/09/2020

The apartment itself is very nice, clean, new and modern. The amenities seem great but I've been unable to use them due to coronavirus. The only negative is the amount of noise i can hear in my apartment each day, but it is a major factor… See More

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The James Manager

04/09/2020

Thank you for taking the time for your review - we are hoping that we are able to re-open everything soon and we do understand with everyone staying home, there will be some increased noises as well. We hope you are staying safe during this time. Please reach out the Office and we are happy to address your concerns with your neighbor further. - Dyana, Community Manager

Verified Resident 756519 • vrp • 2019 - 2020

03/31/2020

If your looking at Apartment living I would highly recommend "The James"? the cleanliness is spectacular, the Management is an outstanding team that is very helpful when they are needed and the size of the apartments are perfect.

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The James Manager

03/31/2020

Thank you so much for reviewing our community - we love our daily Janitorial Service as well! We are so happy you have found our Management team to be outstanding and if there is anything else we can do please don't hesitate to ask! - Dyana, Community Manager

Verified Resident 756002 • vrp • 2019 - 2020

03/29/2020

It is a very clean building with great amenities. The staff and neighbors are all very friendly. If there is something that needs to be fixed in the apartment the staff is on it that same day. It is also in a great location!

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The James Manager

03/30/2020

We appreciate you taking the time to review our Community and are so glad that you have enjoyed The James location, Office and Maintenance Team! Please let us know if there is anything else we can do to assist you! -Dyana, Community Manager

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Updated Review