Bay Hills Apartments

451 Shore Acres Road, Arnold, MD 21012

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Bay Hills Apartments

451 Shore Acres Road

Arnold, MD 21012

 
 
 
 
 
 

ApartmentRatings Property Breakdown

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4.7National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.7
Work Order
Our team's performance in responding to service requests.
91%RECOMMENDED
THIS PROPERTY
VS
89%CITY AVERAGE

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Verified Resident 723428 2019 Recommended
Reviewed 12/05/2019
The management made signing a lease and moving into an apartment with pets really easy, even from 1800 miles away. I did all of my paperwork via email and phone because I had not yet moved to the area. Apartment are quiet overall. Community is pet… See More
Bay Hills Apartments Manager12/05/2019

Dear New Neighbor, In this internet world, we are pleased our website made it easy for you to move across country to enjoy the cities close by in Maryland. Barb and her staff strive to provide the quality service you deserve. We want you to be with us for many years.

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Resident 2019 Recommended
Reviewed 05/08/2019
Barbara, the manager is professional and personable, she almost reassured me that she wasn't worried about my credit and said I wasn't a criminal. Living in an apartment after having homes is much more comforting for me esp with a disabled daughter,. I don't have to… See More
(Resident Photo) Image of Bay Hills Apartments in Arnold, MD
Bay Hills Apartments Manager05/08/2019

Dear Bay Hills Resident, We appreciate you taking the time to write a review. Barbara is an outstanding manager. The goal of Barbara, her staff and the maintenance team is to provide the quality, dependable customer service you deserve.

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Verified Resident 605834 2018 - 2019 Recommended
Reviewed 02/19/2019
Wonderful place to live. Very close to the elementary school which is fantastic. Shopping is only a 5 minute drive. Easy access to major roads. The appearance of the community always looks great and the apartments are always taken care of well.
Bay Hills Apartments Manager02/19/2019

Dear Bay Hills Resident, We appreciate your testimonial. The central location, across from Broadneck Elementary School - one of the Top 10 elementary schools in Maryland! - and close to Anne Arundel Community College, the acclaimed Broadneck High School, and two excellent middle schools in the county, makes Bay Hills Apartments the perfect place for students and for educators! Being so close to College Parkway, Route 2 and Highway 50, the location provides easy access to Annapolis and Baltimore, and across the Bay Bridge. We will be sure to send along your kudos to the maintenance team, who works diligently to provide the wonderful place you call home. It is our goal to provide the customer service you deserve for many years!

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Verified Resident 551227 2018 Recommended
Reviewed 10/03/2018
Its a safe and quiet environment,clean and well maintained. The staff are friendly and professional, responds to work request in a timely manner. Have ample parking space and near schools so a good place for families.
Bay Hills Apartments Manager10/10/2018

Dear Bay Hills Resident, We agree Bay Hills is the ideal location, as it is in the excellent Broadneck school district, Anne Arundel Community College and the Naval Academy. The community is also close to Annapolis and the fun just across the Bay Bridge. We appreciate your favorable comments concerning our staff and that our maintenance team is providing you with the 24/7 Blue Ribbon service you deserve. Let your family and friends know about Bay Hills; when they move in, you will receive $300! Simply go to the Residents tab at AandGManagement.com to complete the Refer A Friend.

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Verified Resident 547331 2011 - 2019 Recommended
Reviewed 09/24/2018
Nice people, beautiful area and great schools. It's a quiet community and a great place to live ! I have lived here for 8 years. Bay Hills staff is very professional and friendly. They are the best apartments in Arnold by far
Bay Hills Apartments Manager09/26/2018

Dear Bay Hills Resident, We appreciate your comments concerning the Arnold community, and our management and leasing staff in particular. We strive to provide the quality care you deserve, and it is out goal for you to enjoy your neighborhood for another eight years!

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Verified Resident 541264 2018 Not Recommended
Reviewed 09/10/2018
This experience has been awful! We have been renting this apartment since February and have ONLY stayed due to contractual obligation. We have had to contact maintenance more times in the 7 months that we've lived here than multiple years in other complexes. The management of… See More
Bay Hills Apartments Manager09/12/2018

Dear Resident, We are concerning with your comment. Please call our main office at 410-766-8900, to speak to a regional manager. It our goal to resolve any issues and create a comfortable rapport with the Bay Hills management staff. We wish to provide the customer service you deserve for many years. Please reach out for assistance.

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Verified Resident 529706 2018 - 2019 Recommended
Reviewed 08/20/2018
Nice, quiet, and safe community tucked away on the Broadneck Peninsula which are Blue Ribbon Schools. Pet friendly. Leasing office and maintenance staff are wonderful. Community is extremely well lit, so trash can be taken out and dogs can walked after dark.
Bay Hills Apartments Manager08/20/2018

Dear Bay Hills Resident, Welcome to Arnold - home to some of the best schools in the county. Conveniently, your community is across the street from Broadneck Elementary School and just a few blocks from Anne Arundel Community College. We appreciate you letting us know our maintenance team is providing you with the 24/7 Blue Ribbon Service you deserve. It is our goal for you to call Bay Hills Apartments your home for a long time!

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Verified Resident 496792 2010 - 2018 Recommended
Reviewed 06/06/2018
It's been good. Rent is getting too high though. Probably look for another place after this year. After 8 years can't take the increases anymore. I'm just typing this last sentence to fill the minimum word requirements
Bay Hills Apartments Manager06/08/2018

Dear Loyal Bay Hills Resident , WOW! We are honored to have you continue to reside at Bay Hills Apartments. Over the past eight years you have watched this gem of a community continue to improve in so many ways. As rents rose to account for cost-of-living expenses, Bay Hills has made many exterior improvements, to include new three-story glass entryways, freshly painted, newly carpeted and brightly lit hallways, the availability of washers and dryers in the apartments, as well as the completely renovated community laundry rooms. There is new siding and abundant landscaping, a bark park and picnic grilling areas. Dollar-for-dollar, we think we are the best value anywhere. We agree that living requirements are getting higher in this area; yet the cost of moving can reach as high as $3,000! Residents can lock down renewal costs by opting for a two-year lease - that is two years without a rental increase. In addition, improvements and upgrades may be available for long-time residents, so please reach out to Barbara in the management office to see if you qualify. There is a good chance that after eight years, your apartment home can look even more like new. Please don't give up on us at Bay Hills Apartments.

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Verified Resident 495540 2018 Recommended
Reviewed 06/04/2018
Bay Hills apartments is a nice community to live! The apartments are very spacious and the washer/dryer is a much needed amenity! The complex is kid friendly and safe.The staff is friendly and nice. It would be a great place to stay!
Bay Hills Apartments Manager06/07/2018

Dear Bay Hills Resident, Being only minutes from Anne Arundel Community College and downtown Annapolis makes it easy for you to enjoy the area, while still maintaining the small-town feel. Broadneck Elementary School is within walking distance! It is great to know our staff treats you as you should be treated. The office is on site for any questions or comments, and, as you know, our 24/7 Blue Ribbon maintenance service is so easy to access on line or by phone. We hope you do stay and invite your friends and family to live in this great community as well! Complete the Refer-A-Friend information on your Residents tab at AandGManagement.com, and you'll receive $500 when the person moves in!

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Verified Resident 495626 2018 Recommended
Reviewed 06/04/2018
We are very happy living here. We have a fantastic view of the golf course from our balcony, all our appliances (save for the dishwasher) are in working order, and overall we just love the area. We will definitely refer any prospective tenants to Bay Hills.… See More
Bay Hills Apartments Manager06/07/2018

Proposed Response: Dear Bay Hills Resident, Your view of the golf course is stunning, and, although you are in a quiet neighborhood, you are so close to the Bay and Annapolis, and have easy access to all the sporting events Maryland offers! Please do refer friends and family, as they make the best neighbors - and you will earn up to $500 when they move in! Simply go to our website at AandGManagement.com and click on your Residents tab to complete the Refer-A-Friend form. Your mention of a non-working dishwasher is disheartening; please complete the Maintenance Request form, or simply contact the on-site management and leasing office at 410-974-0300. We want your summer days to be spent enjoying your apartment home with loved ones, not worrying about appliances. Our Blue Ribbon maintenance service is here for you 24/7!

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Verified Resident 480307 2018 Recommended
Reviewed 04/25/2018
I'm new here, but so far so good. I like the neighborhood. The location is convenient to work. The office staff are accommodating. The floor plan suits me. I'm pleased that the bedroom is so spacious. Thank you.
Bay Hills Apartments Manager04/27/2018

Dear New Resident, Welcome to the Bay Hills Community! We agree that the location is central to the many shops, restaurants and activities in Arnold,as well as in Annapolis, and we are pleased that you found a great neighborhood close to your work. To provide the best customer service, the office staff is conveniently located on site, and maintenance team strives to provide Blue Ribbon Maintenance Service 24 hours a day, seven days a week. Have you checked on line at AandGManagement.com for great cost-saving ideas to help in decorating your new apartment home? Notice the Residents tab where you can pay rent online, request maintenance, and complete a form to welcome your friends and family to the neighborhood. Should anyone you refer move in, you will receive up to $500!

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Verified Resident 465441 2018 Recommended
Reviewed 03/17/2018
very neat and clean. very helpful Have not been here more than seven days, ask me later .Everyone , from Barbara in the office to Lon and Marcus have been courteous and knowledgeable of their jobs. They have completed their work and leave the are neat… See More
Bay Hills Apartments Manager03/19/2018

Dear Resident, We appreciate your information concerning broken glass. Any trash is unacceptable; however, as you stated, broken glass is dangerous. Our maintenance team understands the importance of clean and well-maintained areas and will be extra vigilant. Our management and leasing office is onsite for your convenience. Please stop in or call 410-974-0300 to report any danger so that we may clear up any unsafe environment quickly. Another convenient opportunity to contact us is on our website at AandGManagement.com. On your Resident tab, simply click on Maintenance Request for our 24/7 Blue Ribbon Service maintenance team to resolve any issues quickly and courteously for you.

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Verified Resident 440950 2011 - 2018 Recommended
Reviewed 01/15/2018
The apartments are in a very safe location. The management and maintenance staff are easy to work with and provide a quality experience for the residents. I believe that anyone that would like to live here will enjoy the experience. See More
Bay Hills Apartments Manager01/17/2018

Dear Bay Hills Resident - We are happy to add your feedback to the growing list of residents who express their positive experiences living in the Bay Hills Apartments community. We are ever striving to provide our residents with quality apartment living. We hope you will remain with us for many years!

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Verified Resident 421882 2017 - 2018 Recommended
Reviewed 11/20/2017
I love living in the Bay Hills Apartments! Management is the best! The staff is extremely conscientious and cordial, maintenance is awesome, and the grounds are impeccable. All of this is based in a lovely, safe community near shopping and a great school!
Bay Hills Apartments Manager11/20/2017

Dear Bay Hills Resident, Welcome to the Neighborhood! We are proud of our recent upgrades and renovations to create a comfortable, enjoyable environment. We are glad you have settled well in your cozy home, and are able to enjoy living close to the water, the great restaurants and your quick drive to Annapolis. Barb, the manager at Bay Hills, and our efficient maintenance crew strive to keep you cozy in your new apartment home!

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Verified Resident 416930 2017 Recommended
Reviewed 11/08/2017
Thank A and G and the staff of Bay Hills Apts. We just move the these aptsand the staff and residents are very nice . The apts conditions are what we want. Very nice community and close to schools. We love it
Bay Hills Apartments Manager11/10/2017

Dear Bay Hills Resident, Confirmation that our residents are happy, not only with their apartment home, but also with the staff and crew, are our top priorities. We are pleased to hear of your positive experiences in the community! We agree that the Arnold area is beautiful, the community is lovely, and the Broadneck schools are top-notch. Welcome to the neighborhood!

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Verified Resident 396842 2017 Recommended
Reviewed 09/18/2017
Great location staff is very friendly and accommodating. Apartments are spacious and designed well. I wish the dog park was larger there is no room for large energetic dogs to run and loose energy. I got lucky with a light at the corner of my building… See More
Bay Hills Apartments Manager09/26/2017

Dear Bay Hills Resident: We are pleased to hear how much you enjoy your apartment home. We strive for customer and resident satisfaction and so enjoy hearing testimonials which reflect your approval. We agree that our dog park isn't the largest and would have loved to make our dog park larger however, our space was limited. May we suggest Broadneck Dog Park located at 618 Broadneck Rd, Arnold, MD, US, 21409 which includes a fenced dog park, and includes separate areas for large and small dogs. We are continually making improvements to our communities and invite you to speak with Barbara, our fantastic onsite manager, regarding the lighting in the back of the buildings. We look forward to continuing to serve you for many years to come.

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Verified Resident 397213 2017 Recommended
Reviewed 09/18/2017
So far so good. Area is great, but wish the smell in my bathroom, not from poo, be found anf eliminated. Currently the problem still persists. Knowing that it emanates from the bathroom should help find where it is.
Bay Hills Apartments Manager09/20/2017

Dear Bay Hills Resident, Welcome to Bay Hills! We appreciate your comments and take them seriously. A&G Management wants you to be happy and comfortable in your new home - that is our goal! It is our understanding that the smell in the bathroom has been resolved however, if you are still having an issue, we want to encourage you to reach out to Barbara, Bay Hills Community Manger, at 410.974-0300, or stop by the leasing office. Barbara is committed to resolving any and all issues as they arise. This is the beauty of an on-site leasing office - they are available to assist you! Have a fantastic day.

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Verified Resident 394413 2017 Recommended
Reviewed 09/11/2017
Quiet community, family-friendly, pet friendly, clean, good schools, golf course views, in a residential area, close to highways, community college few minutes down the road, ample parking, play ground for kids. See More
Bay Hills Apartments Manager09/21/2017

Dear Bay Hills Resident - We appreciate hearing from our residents. We agree that our Bay Hills community offers beautiful views overlooking the golf course and is nestled in a peaceful residential area! If you are interested in recommending someone to Bay Hills, you are entitled to a $500 referral fee when the new resident moves in. For more information about this special program, talk to Barbara at your on-site leasing and management office, or look on our Web page at AandGmanagement.com for Refer-A-Friend information. It is easy to do and a wonderful program. We wish you a continued wonderful stay, and remember our doors are always open to your needs. We hope you will remain with us for many years.

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Verified Resident 393524 2016 - 2017 Not Recommended
Reviewed 09/08/2017
On the outside the community is beautiful, especially at night. Very quiet, made up of a diverse group of people. Old buildings, small kitchen, so all the things that come with old construction you will experience. See More
Bay Hills Apartments Manager09/14/2017

Thank you very much for sharing your comments regarding the Bay Hills community. Yes, we know that Bay Hills apartments are not the newest ones in Anne Arundel County but we are proud to say we are the most improved ones you will find in beautiful Arnold, Maryland. Unlike the "newer communities", Bay Hills Apartments , located in the renowned Broadneck Peninsula boasts a magnificent, upscale, quiet, residential area with mature trees and landscaping surround. A&G Management Company has worked very hard to create an even more beautiful place for our residents. Brand new contemporary glass entrance fronts have been installed, with new exterior lighting and address identification. Our new hallway designs include new carpeting, wall treatments and upscale lighting. We offer a washer and dryer in every apartment, in addition to one laundry room in each building. We appreciate your comments and take them seriously. A&G Management wants you to be happy and comfortable in your new home - that is our goal! Thank you for sharing your feelings with us.

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Verified Resident 391596 2017 Recommended
Reviewed 09/04/2017
First contact was friendly and helpful. Office staff went out of their way to accommodate us on move-in date, type of apartment, application, etc. Walk-through and move-in went well. A few problems with preparation of apartment prior to move-inwere corrected quickly. See More
Bay Hills Apartments Manager09/07/2017

Dear Bay Hills Resident - Welcome to the Bay Hills community! appreciate hearing from our new residents and their experiences. The Bay Hills community offers beautiful views overlooking the golf course and is nestled in a peaceful residential area! We hope you will remain with us for many years.

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Verified Resident 390277 2015 - 2018 Recommended
Reviewed 08/30/2017
The staff is always pleasant, courteous and helpful. Tenants are courteous and helpful. I am pleased with the surrounding and view. I would recommend living here to my family, friends and acquaintances. See More
Bay Hills Apartments Manager03/06/2018

Dear Bay Hills Resident, The view at Bay Hills IS gorgeous, and when the spring and summer flowers bloom, the landscaping is superb! We are pleased you are comfortable in your apartment home and you would want others to become your neighbors, also. Hopefully, you will visit our website at AandGManagement.com to click on the Refer-A-Friend tab. Complete it and when that special person moves in, you will receive up to $500! Should you have any questions, visit your on-site management and leasing office, or you can call 410-974-0300 for more information. We appreciate your glowing review!

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Verified Resident 378217 2008 - 2017 Not Recommended
Reviewed 08/02/2017
Not so good.....,,,,,,,...........................................
Bay Hills Apartments Manager08/04/2017

Dear Bay Hills Resident, We are puzzled by your comment and wish to be able to assist you. Please take a moment and reach out to Barbara Wurzberger, Bay Hills Community Manager, at 410.974.0300, so she may assist you.

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Verified Resident 344454 2017 Recommended
Reviewed 05/15/2017
Nice and quiet spacious apartment that has washer dryer and dishwasher which is a plus wonderful community the neighbors are friendly and there is ample parking The leasing office is very helpful and friendly
Bay Hills Apartments Manager05/19/2017

Thank you for reaching out to us; we love hearing from our residents! We agree, the Bay Hills community features beautiful landscaping and a family-friendly environment. How wonderful to have another opinion on our community manager, Barbara's fantastic can-do attitude! She, along with our entire Bay Hills team, has resident satisfaction high on the list and are committed to our Blue Ribbon Service policy. Thank you for providing us valuable feedback.

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Verified Resident 331011 2016 - 2017 Recommended
Reviewed 04/11/2017
Great apartment, size is huge. However, they don't come with W/D. For a extra $100 a month. The laundry room is a nightmare. You never know what you are going to find. The office gets it cleaned up. Parking is limited near the building.
Bay Hills Apartments Manager04/13/2017

Dear Bay Hills Resident, Thank you for reaching out to us; we have reviewed the cleaning practices in our laundry room to be sure it is in tip-top shape for our residents. Because we found that some residents would rather have a washer and dryer in their apartment home, we have been offering this new option as an upgrade amenity. Concerning our many parking areas, we regularly inspect for expired tags and flat tires and have vehicles removed if not in compliance, to be sure there are enough spaces for two-car families, as well as visitors. While everyone can't be closest to the door, we have made certain the parking areas are well-lit and clean to provide peace of mind to our residents. Now that it is springtime, enjoy the flowers in bloom in our well-maintained landscape outside your home. You mention how huge your apartment is. Follow us on our A&G Management Facebook page and our Website at A&Gmanagement.com for great ideas on how to decorate your home to fit your personal style!

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Verified Resident 302124 2010 - 2019 Recommended
Reviewed 01/18/2017
I lived here at Bay Hills Apartments since 2010 I'm happy with the location the leasing manager Barbara is a pleasure to work with as well as the maintenance man nothing is ever too much trouble the grounds are always well kept I enjoy living here… See More
Bay Hills Apartments Manager01/20/2017

Dear Bay Hills Resident - We are happy to add your feedback to the growing list of residents who express their delight at both the exterior and interior renovations throughout the community! As you know, we are including washers and dryers in our units, as we understand the ease in handling the laundry in the comfort of your home. We hope you will enjoy the Bay Hills community for many years to come!

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Features & Amenities

Laundry

  • Laundry On-Site

Parking

  • Uncovered Parking

General

  • Community Center

Pets

  • Dogs Allowed
    Restrictions: Breed restrictions apply.
    Comments: 2 Pets maximum [dog(s)/cat(s)], 1 of which can be a large dog, no larger than 80 lbs. Non-aggressive breeds. Non-refundable fee of $300/1pet; $400/2 pets, with monthly fee of $35.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,474 - $1,599

  • SQ. FT.

    890

  • Available
    Avail.

    N/A

  • Model

    One Bedroom

2 Bedrooms, 1 Bathroom

  • Price

    $1,636 - $1,811

  • SQ. FT.

    1,032

  • Available
    Avail.

    N/A

  • Model

    Two Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Bay Hills Apartments is a beautiful Arnold community with fantastic views overlooking the Bay Hills golf course. Nestled in a large residential area, parents will appreciate the highly coveted Broadneck school district. And it's just a short hop to Anne Arundel Community College, the Naval Academy and Annapolis. These Anne Arundel County apartments offer unique floorplans, lots of space for entertaining, huge storage areas and the new fitness center. You'll also have access to the Bay Hills community pool, golf course, and the Magothy River, and Sandy Point State Park is right down the street. Easy access to Annapolis without Annapolis rates!

Management Company: A&G Management Co.

Office Hours Closed

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Friday: 09:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 04:00 PM

Questions & Answers (1)

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What are the income requirements to rent? I'm used to living where the requirement is that your gross income is 2.5 times the rent, but I'm finding that in MD this does not seem to be the rule of thumb.

Anonymous · February, 11 2018 · 1 answer
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· Just Now
Dear (hopefully) Future Resident, Our policy is that the resident must gross 60 percent of the rent amount in one week. I hope this answers your question. We noticed your request was listed on our Bay Hills Apartments page. Look at our A&G Website at for all the great amenities at our Arnold complex, as well as other communities. Note that this Presidents Day weekend (Saturday, Sunday and Monday) Bay Hills, as well as our Islands of Fox Chase, our Southgate and our Stage Coach communities in Glen Burnie will each be hosting an open house, with savings up to 15 percent off the market rent! Welcome to Maryland!
Manager Response · February, 12 2018

Bay Hills Apartments Gallery

Manager Uploaded Photos
Bay Hills Apartments is a 890 - 1,032 sqft apartment in Arnold in zip code 21012. This community has a 1 - 2 bedroom, 1 bathroom, and is for rent for $1,474 - $1,811. Nearby cities include Severna Park, Annapolis, Pasadena, Edgewater, and Millersville. 21409, 21146, 21401, 21403, and 21122 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Bay Hills Apartments

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Management Photos (6)

  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD
  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD
  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD
  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD
  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD
  • (Manager photo uploaded on 01/26/2015) Image of Bay Hills Apartments in Arnold, MD

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