Number of reviews in the past 365 days | 29 |
Percentage of reviews responded to | 82.76% |
Average time to respond to reviews | 57.55 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 29 |
Percentage of reviews responded to | 82.76% |
Average time to respond to reviews | 57.55 days |
Good to hear! Thank you for your feedback and Welcome to 2 Hopkins! Please let us know should you need anything. Take care, Jessica Bracy- Building Director
Yay! So good to hear. Glad you chose 2Hopkins as your new home. We truly value our residents. Please let us know if you need anything! Take care, Jessica Bracy - Building Director
Thank you for providing such positive feedback. We truly appreciate you! Please let me know should you need anything. Take Care, Jessica Bracy- Building Director
Thank you!! We truly appreciate your feedback. Yes, we will continue to keep engaging. If you have any suggestions for any new events you would like to see. Please let us know! Take care, Jessica Bracy- Building Director
Thank you for your kind words! So glad to hear you are enjoying your apartment home and the community. We are here for you should you need anything. Please do not hesitate to ask. Thank you, Jessica Bracy- Building Director
Yes, most definitely! I look forward to our in person monthly events, hopefully soon! Glad you are enjoying 2 Hopkins, please let us know should you need anything. Thank you - Jessica Bracy, Building Director
Great to hear! Glad you had a smooth move in process and enjoying your stay at 2 Hopkins. Please let us know should you need anything in the meantime. Take care, Building Director
Thank you for such kind words! So happy you are enjoying your stay at 2 Hopkins Apartments. Please us know if there is anything to make your stay more enjoyable. Take care, Building Director
Yay! Thank you for the positive review of our community. We are thrilled that you are part of our community and enjoying your living experience! Please let us know should you need anything. Take care, Building Director
So glad you are enjoying your stay with us at 2 Hopkins. I could not agree more about the views! Please let us know if there is anything we can assist you with. Take care, Building Director
Thank you for your review! Glad you are enjoying your apartment home. Please let us know should you have any additional concerns that we can address. Take care, Jessica Bracy- Building Director
Thank you for taking the time to leave us feedback. We really appreciate it. Yes, we are located in a great central location of Downtown Baltimore. Please let us know if you need anything! Take care
Yay! Glad to hear you are enjoying 2 Hopkins and all it has to offer. We appreciate your kind words and feedback. Please let us know should you need anything. Again, thank you!
Thank you! So happy you are enjoying your stay at 2 Hopkins! We appreciate and value your feedback. Please let us know if you need anything. Take care
Thank you for your response! So happy you are enjoying your stay at 2 Hopkins. Please let us know if you need anything!
Thank you, so happy you are enjoying your stay and had a wonderful move in experience. I couldn't agree more about our staff and Matthew! Please let us know if there is anything, in addition, we can do. Take care, Jessica Bracy- Building Director
We agree! So glad you are having a great experience. Please let us know should you need anything. Take care, Jessica Bracy- Building Director
Thanks for your positive feedback! We are so happy you love your new apartment and had a wonderful move in experience. So thrilled to welcome you home to 2 Hopkins Apartments! Thank you, Jessica Bracy- Building Director
I am glad you like the apartment! In regards to your neighbor I apologize for the unfortunate encounter you had at move in. I have reached out to resolve this matter. Please contact the office when you have a moment, I would love to resolve any further outstanding issues you may have. 443-220-0740 I truly want you to enjoy your stay at 2 Hopkins! Thank you- Jessica Bracy, Building Director
Thank you so much for taking the time to share your living experience at 2 Hopkins. Our goal is to offer quality customer service to our residents. If you are ever locked out after hours, in the future, please do not hesitate to contact our emergency line 443-220-0740 and someone from our team will be available to assist you. Take care, Jessica Bracy- Building Director
Thank you for enjoying 2 Hopkins! We truly appreciate and value our residents. Jessica Bracy- Building Director
Thank you for your kind words! We are always ready and available to assist with your needs. Please do not hesitate to contact us. Jessica Bracy- Building Director
So glad you are satisfied with our community. We strive to always keep our residents up to date and engaged. Please let us know should you need anything from us. Do not hesitate to contact the office. Thank you, Jessica Bracy- Building Director
Great to hear! We appreciate your feedback and value you as a member of our community. Please feel free to reach out to the office with any noise concerns we strive to address all issues ASAP! Thank you, Jessica Bracy- Building Director
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It's time for brand new apartments to stop using the same old design. 2Hopkins is ending the trend. Your apartment here is set inside a historic building designed in an era when architects respected the way we actually move and use our space. This isn't a place where everything is crammed together and then ornamented to hide the flaws. This is where spaces flow. Where sightlines reach to the skyline. Where light, geometry and utility achieve a timeless aesthetic. And where a few, unique residences are proving the beauty of simplicity. It's an old idea becoming a new way to live
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