Review History for serkarakus

Broadview Apartments


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serkarakus

Resident 2019

2/7/2019

We have to live in Broadview Apartment for 2 and half year. Finally, we are going to move out. First of all, we have had several problem with maintenance. They could not fix the AC and they did not replace it with another one. They have refilled the refrigerant every one to two months and never thought to replace it. Finally, we stop using it. We also have had several bad experiences with management. The worse part For this apartment is the management. If you have something from them, good luck! They don't solve the problems, they are creating problems. You should get confirmation email or hand written for everything. Otherwise, you are in trouble. Other staff who work in front desk are mostly good persons. At the end, I don't recommend them. There are several options which are much better then Broadview in the neighborhood.
    Manager

    2/26/2019

    Broadview Apartments
    Hello Serkan K., We want to thank you for your comment. We have enjoyed your residency here over the past few years. I understand your feelings regarding the verbal conversation surrounding the fees that were assessed, and I sincerely was trying to help. Due to your perfect history with our property, I wanted to ensure your departure went well and I sent you an email stating that I would be happy to remove the fee assessed. I would like to hear more about your concerns and solve any other pending issue that you may have. If you could please contact me directly at 410-243-1216, or email me at broadview.pm@kettler.com, I will make myself available at any time M-F 9:00 am to 5:00 pm Sincerely, Tiffany S./Property Manager

    Review 13 out of 138

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    Broadview Apartments

    March 2024

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