| Number of reviews in the past 365 days | 3 |
| Percentage of reviews responded to | 100% |
| Average time to respond to reviews | 10.33 days |
Carlson Woods Townhomes
103 Village of Pine Run Court, Baltimore, MD 21244
103 Village of Pine Run Court, Baltimore, MD 21244
Floor Plans
- $2,089+
Contact Property
Carlson Woods Townhomes
103 Village of Pine Run Court
Baltimore, MD 21244
epIQ Index Report Card
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
- online reviews
- resident surveys
- manager's engagement with renter reviews
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Community epIQ Grade
Ratings & Reviews (15 Reviews)
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Verified Resident • vrp • 2019 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/06/2021
I love this community if your willing to pay high dollar for something that will never be yours but definitely feels very close to owning a home nice size home. Great community good staff an clean neighborhood See More
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Carlson Woods Townhomes Manager
01/15/2021
Thank you for your review of our community and for being a resident. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are happy to hear that we have met that goal. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. We look forward to serving you for years to come! Christina M.
Verified Resident • vrp • 2005 - 2021
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
Good location, Close to work, shopping, place of worship. Neighbors are friendly overall. My only concern is that it takes a long time for maintenance to respond to repairs. I would like to have some upgrades such as me carpet, paint job, toilets and microwave... We… See More
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Carlson Woods Townhomes Manager
01/15/2021
Thank you for your review of our community and for being a resident. Our goal as management is to provide a quality, comfortable living experience for each of our residents and I invite you to contact me at 410-683-7000 to discuss your concerns and repairs. We look forward to serving you for years to come! Christina M.
Verified Resident • vrp • 2019 - 2021
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/04/2021
I love where I live I appreciate the kind and professionalism !I would recommend this property to my friends and family I can get around to the shopping centers and plenty of food places to eat! I'm safe See More
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Carlson Woods Townhomes Manager
01/15/2021
Thank you for your 5 Star Review! We take pride in knowing that you enjoy your apartment and community. We strive for excellence and are happy that those standards have been delivered by the on-site team and we appreciate the online referral!
Previous Review· 09/10/2020
Verified Resident 465974 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/06/2019
Great maintenance team, pool is nice in the summer not too crowded. The mice are ridiculous. Even with the exterminator coming each week they are still a problem. Quiet community for the most part. Close to shopping, schools and restaurants. See More
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Carlson Woods Townhomes Manager
04/10/2018
Thank you for taking the time to write a review of Carlson Woods Townhomes! We know there are many places to choose from in the Randallstown area and take pride knowing that you chose Carlson Woods to call your home! We strive to make the move in process as easy as possible and are happy to hear that your transition was so smooth. We look forward to having you as a resident for years to come. Thanks again for choosing Carlson Woods! Sincerely, John H. Community Liaison
Verified Resident 648008 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/03/2019
Good community but the cockroaches issue is my main concern so that it doesn't get to the level of bugs, the bathroom are not good form the day we moved in. All the electrical sockets needs overhauling. Please the lock of the main door is defective.… See More
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Carlson Woods Townhomes Manager
06/12/2019
Thanks for taking the time to review Carlson Woods and bringing these issues to my attention. I assure you that this situation is not typical at your community. Please give me a call at 410-683-7000 so I can make sure your concerns are addressed once and for all. Sincerely, Roxie B. Community Liaison
Verified Resident 636094 • vrp • 2016 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/06/2019
Community is a perfect clean place to live and call a is worth of the money you paid. Excellent services and security. Easy access to bus stop, hospital, schools, playground, swimming pool and more. See More
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Carlson Woods Townhomes Manager
05/08/2019
Thank you for your 5 star review of Carlson Woods. Your fellow resident agree with you that it's an extraordinary and special place to live. Thank you for accentuating our excellent service staff and location. We appreciate your residency! If you need anything, please contact us at 410-655-2700 or https://www.liveatcarlsonwoods.com/. Thanks again! Roxie B. Community Liaison
Verified Resident 611037 • vrp • 2018 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2019
Overall I am pleased with the community and staff. Maintenance and office staff are usually very responsive. The neighbors are cool also. The only issue I really have is that for the price paid you would think the appliances in the kitchen and laundry rooms in… See More
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Carlson Woods Townhomes Manager
03/06/2019
Thank you for taking the time to review Carlson Woods. We appreciate your input on potential renovations and your suggestions have been passed onto upper management. We are glad that you gave us 4 stars, please give us a call and let us know how we can make this a 5 star review at 410-655-2700. We appreciate your residency at Carlson Woods! Sincerely, Roxie B. Community Liaison
Verified Resident 498962 • vrp • 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/11/2018
Well as of right now I can say very good this far. Keep up the good work and hopefully I'll be able to tell other nice people to fill out an application and join Carlson Woods community.Staff is very nice and helpful See More
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Carlson Woods Townhomes Manager
07/03/2018
Thank you for your review of Carlson Woods Townhomes. We appreciate the feedback and know there are many places to call home on the Liberty Road Corridor of Baltimore County and take pride in knowing that you chose our community to call home. We strive to provide great customer service and a clean, comfortable and well-maintained townhome community and appreciate all referrals from our great residents. Please remember we have an incentive throughout the year to recommend new residents to our communities. Please contact our office at 410-655-2700 for more details. Thanks again for the great review! Sincerely, John H. Community Liaison
Verified Resident 416801 • vrp • 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/08/2017
The home experience is okay. I hear nearly everything including conversations from my neighbors. Things aren't high quality in the home and easily break. The staff are all polite, but maintenance is slow. If these things can be overlooked it's worth it. The homes are spacious… See More
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Carlson Woods Townhomes Manager
11/08/2017
Thank you for your review of our community. Our goal as Management is to provide great customer services and a clean, comfortable and well- maintained townhome community. We are sorry to hear that we have not exceeded these goals for you and would invite you to contact me directly to discuss your situation in further detail. I can be reached at 410-683-7000 or via email at [email protected]artmentservices.com. I look forward to speaking with you soon. Regards, John H. Community Liaison
Resident • 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/08/2017
For $1,600 dollars a month you should really explore other options. The community is absolutely horrible. You will have people from up the street parking in front of your home, trash in front the dumpsters, children playing in the street and the possibility of embarrassment every… See More
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Carlson Woods Townhomes Manager
11/07/2017
Thank you for taking the time to review our community. We strive to provide great customer service and clean, comfortable homes at a reasonable price. I am sorry to hear that we have not accomplished this goal for you and can assure you this is not typical for residents to feel this way in our community. I would like to get more details and discuss your particular situation. I would invite you to contact me directly at 410-683-7000 or at [email protected] I look forward to discussing your concerns in your review. Regards, John H. Community Liaison
Verified Resident 381438 • vrp • 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/09/2017
We love this community. We first moved into Pine Run Apts and now we're in Carlson Woods. Nice clean community with fast requests being completed if there are any issues with Maintenance. I would definitely recommend living here. See More
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Carlson Woods Townhomes Manager
11/07/2017
Thank you for your review of our community. We are appreciative that you took the time to offer your comments. As most of our residents know, our goal as Management is to provide excellent customer service to our residents and to provide them with a comfortable, well-maintained home and community. It is always a pleasant surprise to have our efforts recognized by our residents and neighbors and your thoughts will be shared with the on-site staff. Again, thanks for your review. John H. Community Liaison
Verified Resident 326928 • vrp • 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/31/2017
Still looking and watchimg but so far the community us excellent .................. ....... See More
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Carlson Woods Townhomes Manager
04/12/2017
Thank you for your positive rating and for being a member of our community. We strive to provide our current and future residents with great customer service, and a clean, well-maintained environment. I am happy that we have achieved these goals for you and proud that you recommend our community to your peers. If there is anything that we can do to maintain your comfort of living, please contact our Leasing Professionals at our Leasing Center 410.655.2700 or email me directly at [email protected] Sincerely, Nikki S. Community Liaison
Verified Resident 258438 • vrp • 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/30/2017
Great place to live ,friendly, Clean ,Gorgeous, Spacious homes.Very close to Alot of stores ,school and a hospital. This is a very friendly environment. Management is awesome and get the job done. I've made a great choice to live here. See More
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Carlson Woods Townhomes Manager
10/12/2016
Thank you for your positive feedback and comments about our community. Our goal is to provide out residents with quality service along with a clean and comfortable living environment and we are so pleased to hear that goal has been met for you. Don't miss out on our Resident Referral Program that rewards our residents for referring family and friends! Thanks again for choosing Carlson Woods to call home. Alexis J Community Liaison
Resident • 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/27/2016
Do not move there!!!!! You can do much better vor that amount of money.....they raise rents each year by $100 or more per month.....very cheap materials ro make repairs with....and numiro uno...MICE.....that' s right.....MICE.....and they do not tell you about that part but you will find… See More
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Carlson Woods Townhomes Manager
10/12/2016
Thank you for your feedback. Our goal is to provide our residents with a clean and comfortable living environment they are proud to call home and we are sorry to hear that has fallen short for you. Although not common, we work closely with a professional extermination services to remedy any issues very quickly. I invite you to contact me to discuss your particular situation in further detail so that we can improve your experience with us. Alexis J Community Liaison (410)683-7000
•
Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Manager
Features & Amenities
Laundry
- Washer/Dryer
Parking
- Off Street Parking Available
General
- Air Conditioner
- Convenient to Schools and Shopping
- DishWasher
- Disposal
- Finished Lower Level
- Gas Range
- Large Closets
- Microwave
- On-Site Maintenance
- Online Payments Accepted
- Package Receiving Service
- Pet-Friendly Community
- Pool
- Private Patio
- Refrigerator
- Three Bedroom Townhomes
- Wall to Wall Carpet
- Yards
Floor Plans & Pricing
3 Bedrooms, 3 Bathrooms
- PricePrice
$2,089 - $2,788
- SQ. FT.
1,960
- AvailableAvail.
2 Units
- Model
3 Bedrooms
Contact Property
Disclaimer: Special, prices and availabilities subject to change.
Leasing:
We deliver only the best in maintenance free living. Our gorgeous, wooded setting and unbelievably spacious floor plans offer you the peaceful living environment you've been looking for. Your new home will provide you with luxuries usually available only to homeowners.
Office Hours
- Sunday: Closed
- Monday - Saturday: 10:00 AM - 05:00 PM
Questions & Answers
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Frequently Asked
What are noise levels like at Carlson Woods Townhomes?
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.
The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Carlson Woods Townhomes?
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
The community is rated 4.3/5 stars, signifying extreme satisfaction on average.
How safe is Carlson Woods Townhomes?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
The community is rated 4.3/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 3.7/5 stars, which is considered being very effective on average.
The community is rated 3.7/5 stars, which is considered being very effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 10.33 days to their community reviews in the past year.
Managers have replied within 10.33 days to their community reviews in the past year.
Who manages Carlson Woods Townhomes?
Apartment Services Inc
Apartment Services Inc
What is the pet policy at Carlson Woods Townhomes?
No pet policy available
No pet policy available
What types of floor plans are available?
3 Beds, 3 Baths
3 Beds, 3 Baths
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Carlson Woods Townhomes is a 1,960 sqft apartment in Baltimore in zip code 21244. This community has a 3 bedroom, 3 bathroom, and is for rent for $2,089 - $2,788. Nearby cities include Halethorpe, Gwynn Oak, Brooklyn, Woodlawn, and Catonsville. 21244, 21207, 21207, 21133, and 21208 are nearby zip codes.
