Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 12 days |
Contact Property
Cub Hill Apartments
11 Springtowne Circle
Baltimore, MD 21234
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 12 days |
Thanks for choosing to call Cub Hill home. We're happy to hear that you get to be closer to your family. If you need anything in the future, we can be reached at 410-529-8100 or https://www.liveatcubhill.com/ Roxie B. Community Liaison
Thank you for your review and online referral to your peers. We appreciate you accentuating the benefits of calling Cub Hill home like the premier location and abundant parking spaces. If you need anything in the future, please reach out to us at 410-529-8100 or https://www.liveatcubhill.com/. Thanks again, Roxie B. Community Liaison
Thank you for the great review of Cub Hill. We appreciate your feedback and are happy to know that you are liking the convenient Parkville location. If we could be of more assistance to you, please do not hesitate to reach out to us at 410-529-8100 or https://www.liveatcubhill.com/ Sincerely, Roxie B. Community Liaison
Cub Hill strives to provide the best customer service and we are thrilled to see that we have achieved this goal for you. Thank you for sharing your kind words online. We appreciate your residency! As always if you ever need anything, please reach out to us at 410-529-8100 or https://www.liveatcubhill.com/. Thank you, Roxie B. Community Liaison
Thank you for the 5 star review and online referral to your peers! We strive to provide the best customer service and we are thrilled to see that we have met this goal for you. Please let us know if you need anything by reaching out to 410-529-8100 or https://www.liveatcubhill.com/. Thanks again, Roxie B. Community Liaison
Thanks for the 4 star review of Cub Hill and the online referral to your peers. You perfectly accentuated the convenient location and quiet community feel! Please reach out to us at 410-529-8100 or https://www.liveatcubhill.com/, if you need anything. Thanks again! Roxie B. Community Liaison
We are glad to hear that the staff on site is doing a great job addressing community concerns and following up. I'm sorry to hear about your concerns with your neighbors. Please give me a call personally at 410-683-7000 and I will do everything I can to make sure this situation is addressed once and for all. Sincerely, Roxie B. Community Liaison
Thank you so much for the 5 star review of Cub Hill Apartments! We know that you had a lot of apartment communities to choose from with your move and we are so glad you chose Cub Hill to call home. Please do not hesitate to reach out if you need anything at 410-529-8100 or https://www.liveatcubhill.com/ Thanks again, Roxie B. Community Liaison
Thank you so much for the 4 star review of Cub Hill Apartments! We strive for 5 star reviews, so please contact us if there is anything that we can do to further improve your residency at 410-529-8100 or https://www.liveatcubhill.com/. I'm happy to hear that you appreciate the quiet yet convenient setting that Cub Hill has to offer. Thanks again, Roxie B. Community Liaison
Thank you so much for the 4 star review of Cub Hill. Many of your neighbors appreciate the quiet and convenient location in Parkville, just like you. Don't hesitate to reach out to 410-529-8100 and let us know how we can make this a 5 star review. We appreciate your residency and hope you stay with us for years to come. Roxie B. Community Liaison
Thank you so much for your residency at Cub Hill and for the 4 star review. If there is anything we can do to make it a 5 star please call the Leasing Center at 410-655-2700. Thank you, Cub Hill Apartments
Thank you for taking the time to review our community. Our goal as management is to provide great customer service and clean, comfortable and well-maintained apartment homes. I am sorry to hear that we have not lived up to these standards for you and can assure you this is not typical. I would invite you to contact me directly at 410-683-7000 or at [email protected] I look forward to discussing your situation in further detail in order to improve our processes and better our community. Talk to you soon! Regards, John H. Community Liaison
Thank you for providing your feedback about our community! We are so pleased to hear that you enjoy your home as well as its convenient location. Alexis J Community Liaison
Thank you for providing your feedback and for choosing our community to call home. Our goal is to provide our residents with quality service along with a clean and comfortable living environment. Your comments are important to us and have been addressed with management. Thanks again for your residency with us! Alexis J Community Liaison
Thank you for your residency with us and for providing your feedback! We are very pleased to hear about your easy move in process and that you enjoy your home. Don't miss out on our Resident Referral Program which rewards our residents for referring family and friends. Alexis J Community Liaison
Thank you for your residency with us and for providing your feedback, which is greatly appreciated. Our goal is to provide our residents with quality service along with a clean and comfortable living environment. Certain policies and procedures are in place to ensure the appearance of the community is well-maintained. I invite you to contact my directly at (410)683-7000 to discuss your particular situation and improve your experience with us. Thanks again for choosing our community to call home! Alexis J Community Liaison
N/A
612
N/A
1 Bedroom 1 Bath
$1,110 - $1,637
815
6 Units
2 Bedroom 1 Bath
A unique suburban community with 1 and 2 bedroom apartments, conveniently located in Parkville near the Beltway and Park-n-Ride. Close to shopping, schools, recreation, and major thoroughfares - everything you need is within your neighborhood at Cub Hill.
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Contact Property
Cub Hill Apartments
11 Springtowne Circle
Baltimore, MD 21234