Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
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Fairways Ridge Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Hello, We apologize for all of your issues. Please be aware that the Fairway Ridge Apartments/Townhomes are now under new management and all of your maintenance and customer service experiences with staff are very serious and we would love to address them all individually with you today. If you are currently still living at the Fairway Ridge property and this is a recent pictures and issue still ongoing as of today, please contact me directly today. I am the new Marketing and Communications manager here at Atlantic Realty Management, Inc. and as I stated previously Fairway Ridge Apartments/Townhomes are now under new management and we strive to provide superior customer service at all of our properties and this includes superior maintenance service response time. I am contacting the maintenance supervisor for Fairway Ridge Apartments/Townhomes immediately following this response to your review. We just hired a very qualified maintenance supervisor who will take care of this property, and I ensure you that him and his team will resolve all of your issues as well as, any ongoing or future maintenance issues. Please feel free to just reach out to me directly and I will work to make sure that your request are resolved in a timely manner and that you receive the superior customer service that we provide to all of our residents here at Atlantic Realty Management, Inc. We look forward to hearing from you today with your contact information. Please list your apartment number and a good contact number so I can contact you directly to go over all the concerns and issues you stated in your review for Fairway Ridge Apartments/Townhomes. Regards, Atlantic Realty Management, Inc. Marketing and Communications Manager Email: [email protected]
Hello, I am sorry for the late reply to your review. This review was just noticed while checking the community online reputation today. Nevertheless, I want to first say thank you for being a resident at Fairway Ridge since 2014. We strive to provide superior customer service always. I am sorry for any miscommunication or ongoing maintenance issues that you have experienced. I have reviewed an emails from September 11, 2015 that were sent regarding your various issue and I am now in leasing office working to get more details. Please contact me directly via: [email protected] if you are still experiencing any issue with your unit at Fairway Ridge. I am the Marketing and Communications Manager and I happy to assist. Please feel free to contact me today via email anytime. Have a Great and Positive Day!! Sincerely, Jessica Harris Marketing and Communications Manager Atlantic Realty Management, Inc.
Thank you for the amazing review. We would like for you to stop by the leasing office today or sometime this week and see Tammy. She has something special for you. Fairway Ridge is under new management as of May 1, 2015 and we all here at Atlantic Realty Management, Inc. care about our residents and we truly appreciate them all. Have a great week from all of the A.R.M. Cares Team Sincerely, Marketing and Communications Manager Atlantic Realty Management, Inc.
Thank you for the amazing review. We would like for you to stop by the leasing office today or sometime this week and see Tammy. She has something special for you. Fairway Ridge is under new management as of May 1, 2015 and we all here at Atlantic Realty Management, Inc. care about our residents and we truly appreciate them all. Have a great week from all of the A.R.M. Cares Team Sincerely, Marketing and Communications Manager Atlantic Realty Management, Inc.
Thank you for the amazing review. We would like for you to stop by the leasing office today or sometime this week and see Tammy. She has something special for you. Fairway Ridge is under new management as of May 1, 2015 and we all here at Atlantic Realty Management, Inc. care about our residents and we truly appreciate them all. Have a great week from all of the A.R.M. Cares Team Sincerely, Marketing and Communications Manager Atlantic Realty Management, Inc.
Hello, We apologize for any of the issues your experiencing while residing at Fairway Ridge Apartments. We are currently under new management and our goal is to provide superior customer service to all of our residents. Please send us your contact information and we will contact you to discuss any open work orders and/or current concerns regarding your apartment at Fairway Ridge Apartments. Again, we are under new management and we are here to listen and resolve your issues/concerns. We look forward to hearing from you soon. Marketing and Communications Manager Atlantic Realty Management, Inc.
Hello, Thank you for choosing us as an option for your relocation to Baltimore, MD. We are currently are under new management and we apologize for the delay in responding. As the new management for Fairway Ridge Apartments we plan to provide superior customer service to all of our residents. If you are currently still looking for a very affordable apartment with an excellent leasing and maintenance team you have definitely found the right place at Fairway Ridge Apartments. Please contact the leasing office today at: 410-448-0099 and ask to speak with Tammy and she will assist you and schedule a tour today. We offer studio units, two/bedroom two/bath apartments as well as, townhomes which are two and three bedrooms. I am sure you will fall in love!!! We look forward to hearing from you soon. Regards, Marketing and Communications Manager Atlantic Realty Management, Inc. www.atlanticrealtyinc.com
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$1,275
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N/A
Studio
$1,134
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N/A
2 Bedrooms
$1,128
N/A
N/A
2 Bedrooms
$1,012
N/A
N/A
2 Bedrooms
$1,366
N/A
N/A
3 Bedrooms
$1,276
N/A
N/A
3 Bedrooms
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Fairways Ridge Apartments