Review History for Msjeanette52

Fairways Ridge Apartments


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Msjeanette52

prospective ā€¢ Visited 2015

12/8/2015

To whom it may concern, I'm Jeanette Bailey a mother of two boys, 12 years ,10 months old and 7 months pregnant with a baby girl. I recently applied and was approved to rent a townhouse in your Fairway Ridge Complex early November. I made a deposit of $100 to hold the rental until repairs were made from the prior residents. I was told that move in date would be 11/21/15. After several calls it changed to 11/22/15. After that date came and went I was told that it will be Thursday, Dec. 3rd. I spoke with Alphonso on several occasions and he reassured me he called the Property manager, who had yet to do a walk-threw of the unit. The previous leasing manager Tammy was relieved of her duties due to lack of knowledge of her position. The next move in date was moved to 11/25/15 they also discussed that he'll have the manager Mrs Shields do the walk through on or before 11/25/15 to check on the progress of the unit and call me at latest Fri eve to determine whether the keys can be picked up on 11/24 or 11/25. I was then informed that it would be an additional key fee of $60 for two keys which was never discussed so it made me think it was a miscellaneous fee just to get more money. I alerted Alphonso I applied online for services, the unit was denied and the per BGE the issue is I need a lease before they will put an account in my name and then it takes 3-5 business days to process application again. He stated that will not be a problem as soon as the account is in my name they will switch it. He however, forgot to run that across the property manager. I contacted the company on a Friday 11/27/15 to alert I'd be able to view the new unit that was allegedly available for me all the sudden. As I did with Alphonso. Only to speak with Natalia later stating that property was no longer available.. I'm truly saddened by this experience. Today is 12/8/15 and I have yet to receive a call from anyone since last month about the unit or my $100 deposit that I strongly feel needs to be returned to me since I was denied a unit and giving the run around since I applied online in early November.

    Review 14 out of 76

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    Fairways Ridge Apartments

    March 2024

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