Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 30.03 days |
Contact Property
Harbor City
3101 Cherryland Road
Baltimore, MD 21225
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 36 |
Percentage of reviews responded to | 94.44% |
Average time to respond to reviews | 30.03 days |
We appreciate your candid feedback as it helps us know what we're doing right and any areas that you feel could use improvement. Our team is always here for you and we encourage you to reach out to us directly at [email protected] if you have any questions or concerns, as we'd love to assist. In the meantime, we hope you have a great weekend.
Hearing you would recommend Harbor City to others made our day! We're so glad the community has been a source of joy for you and you find our service to be attentive. Thank you for taking the time to share this review with us, and we hope you have a great day!
We appreciate your review and are always open to suggestions from residents regarding ways to elevate your experience even further. Please feel free to send us a note at [email protected] and we'll be happy to go over your feedback.
Your comments are valued and we want you to have a phenomenal experience at Harbor City. If you have any maintenance concerns, please do not hesitate to reach out to us at [email protected] so we can speak directly. We care about your feedback.
We appreciate your feedback. It's great to know our service has been satisfactory and you're enjoying our convenient location with close proximity to shopping. We hope you have a great day!
Thanks for this awesome feedback and 5-star rating! It's great to hear how much you're enjoying residing at Harbor City. We love providing residents with a phenomenal place to call home and your feedback speaks to our efforts. We hope you have a great day!
We're so glad you're enjoying your townhouse! It's great to read your positive feedback about our friendly community and peaceful atmosphere. If you'd ever like to discuss any aspects of your experience, we're always here for you and can be reached at [email protected]
Thank you! We're so happy you've chosen to reside at Harbor City and we're glad your experience has been an enjoyable one. Should ever need anything, our team is always happy to help!
Thank you so much for this review. At Harbor City, we take great pride in providing exceptional customer service and an easy move-in process. Should you require any more assistance, please feel free to let us know. Thank you so much again for this review, and we hope you have a fantastic day.
I'm sorry to hear about this. Our team is here to assist if you would like to discuss your experience further. Please do not hesitate to reach out to us at [email protected] to chat further.
Oh no, I am very sorry to hear about your experience with us. I'd like to go over this matter and any other matters you may have, so that we can better understand and hopefully improve your experience. If you could contact me at [email protected] when you get the chance, that would be great. Thank you and I look forward to hearing from you.
Thank you for taking the time to leave us a review. We're sorry to hear about your initial experience and we'd be happy to assist if you ever have any questions or concerns. Feel free to reach out to us directly at [email protected], as our team is always happy to assist.
We value your feedback and want to ensure you're experiencing only the best customer service from our team. Please feel free to reach out to us at [email protected] so we can go over any suggestions or comments you have. We're always happy to hear from our residents!
We're so glad to hear you're enjoying Harbor City, and we thank you for choosing to reside with us! Please do not hesitate to reach out to us at [email protected] if you ever have any questions or concerns, as we'd be happy to help. We hope you have a great day!
What a wonderful review -- thank you so much! We are absolutely thrilled you are enjoying your residency at Harbor City. Thanks for sharing this feedback with us, and we hope you have a great day!
Thanks for sharing how much you're enjoying your experience at Harbor City. We are glad you find our service to be great and you love the area! We hope you have a great day!
This is lovely feedback, and we're so appreciative of it! Thank you for sharing your wonderful experience with us. It's great to know you're loving your home and the community!
Thank you for taking the time to leave us this amazing review. We are very glad that you are having a wonderful leasing experience at Harbor City. We love the awesome sense of community within our complex thanks to our wonderful residents! Thanks again for the excellent feedback -- we hope you have a great day!
Thank you very much for leaving us this feedback. We are happy to hear that you have had such an enjoyable leasing experience at Harbor City. It is wonderful knowing that our team is meeting the expectation of our residents with their polite and professional manner. Thank you once more for this wonderful review and I hope you have a great day.
Thank you so much for pointing out the excellent value offered here at Harbor City. It's great to know you're enjoying your residency in our wonderful community. Your awesome star rating and positive recommendation made our day!
Hi there and thank you for leaving us this review. We are so glad you have chosen to lease here at Harbor City, and I'd like to personally address these matters ASAP, so that we can better improve your experience. If you could contact me at Mid[email protected] when you have a chance, that would be great! Thank you so much again and I look forward to hearing from you soon.
Thank you very much for this review. We are so glad that you are enjoying your experience here at Harbor City. It is wonderful to hear how you love the mirrors in your home, and find the value to be great. Thank you once more for this kind feedback, and I hope you have a good day.
Thank you very much for providing us with this feedback. We are so glad that we have exceeded your expectations at Harbor City. It's lovely to know that you are enjoying your townhouse and find our community to be an excellent value. Thank you once more for this review, and I hope you have a great day.
Wow! Thank you so much for this review. We absolutely love hearing how much of a positive impact Harbor City has left on you and your family. This is just fantastic news, and I'd love to make your experience even better if at all possible! If you would like to contact us about the mice, please feel free to at [email protected] We appreciate this wonderful feedback, and I thank you again for this review.
Thank you so much for this feedback. We're glad to hear your experience with our office staff was great. As for the maintenance, we apologize for any inconvenience you may have experienced during that time. I am glad to hear the matter was solved, however, and if you have any questions or concerns, please contact us at [email protected] . Thank you again and have a great day.
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Contact Property
Harbor City
3101 Cherryland Road
Baltimore, MD 21225