Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 56.15 days |
Contact Property
Kenilworth at Hazelwood & Windridge Apartments
5738 Cedonia Avenue
Baltimore, MD 21206
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 39 |
Percentage of reviews responded to | 84.62% |
Average time to respond to reviews | 56.15 days |
Thank you for your feedback! We're glad to hear that you are enjoying your home here at Kenilworth at Hazelwood and that our team has helped to make your experience worthy of 5-stars. We hope that you continue to take advantage of all that we have to offer for years to come and that you won't hesitate to let us know if we can be of assistance to you in the future. James Hammond, Community Manager
Thank you for the positive review! We're glad you're happy at Hazelwood & Windridge. Please reach out if there is anything we can do to make you happier in your home. Jade McCoy, Community Manager
Thank you for taking the time to voice your concerns about the community. We set a high standard for ourselves, so we are disappointed to hear that your experience with us has not been a positive one as of recent. Please give me a call at 410.488.6000. I look forward to hearing from you. Jade McCoy, Community Manager
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that you've experiencing issues in your home. Please reach out to us so we can work towards a resolution. Jade McCoy, Sr. Community Manager
We love to see that you're feeling great about your home! Thank you for submitting this wonderful five-star rating. It is incredibly rewarding knowing that all our hard work is paying off. Residents are our main priority. We thank you very much for taking this time to leave this feedback! Jade McCoy, Community Manager
Thank you for this kind review! We are so lucky to have James on our team. It's great knowing our team has provided you with excellent service and you're happy here. Please let us know if we can be of assistance in the future! Jade McCoy, Community Manager
We embrace all feedback and are sorry to hear that you not get the experience you deserved in our community. We hold our team to a high level of excellence, so it is disappointing that we missed the mark. We apologize for this and would like the opportunity to speak with you to ensure this doesn't happen again. Should you wish to discuss your experience further, we encourage you to reach out us at 410.488.6000. Jade McCoy, Community Manager
We are very happy we could provide you with a positive experience! It is our mission to provide excellent customer service and we are happy to know that we have exceeded your expectations. Please let us know if there is anything else we can do for you; we are more than happy to help! Thanks again for the recommendation regarding amenities! Jady McCoy, Community Manager
Thank you for taking the time to write this review. We are gratified to hear from more than a decade-long resident. We're sorry to hear that your experience has been anything less than pleasant over the past couple months. We would appreciate the opportunity to make you happier in your home, so give me a call at your earliest convenience. I look forward to speaking with you. Jade McCoy, Community Manager
Thank you for the 5-star rating and review! We're glad that our excellent service and beautiful community have made you feel at home. It's always amazing to hear that our residents would recommend the community to their friends and family. We're happy to offer our residents referral bonus', so let us know if you send someone our way! Jade McCoy, Community Manager
Thank you for the kind review. I am happy to hear that you love the community. Our service and grounds team work hard to keep the community clean and enjoyable! We enjoy working with our residents and providing top notch customer service. We look forward to seeing you at our next resident event! Jade McCoy, Community Manager
We appreciate you taking the time to provide your feedback. At our community, we strive to provide an excellent level of service and living experience, and we are sorry to hear you've had concerns. If you would like to discuss this further, please give me a call at 410.488.6000 and I'd be happy to help. Jade McCoy, Community Manager
Thank you for your feedback! We're glad to hear that you are enjoying your home here at Hazelwood & Windridge and that our team and fun resident events have helped to make your experience a great one. We hope that you continue to take advantage of all that we have to offer for years to come and that you won't hesitate to let us know if we can be of assistance to you in the future. Jade McCoy, Community Manager
Thank you for your feedback! We're glad to hear that you are enjoying your home here and that our quiet community and convenient location have helped to make your experience worthy of a good one. Please let us know if there is anything we can do to make your experience here worth 5-stars. Jade McCoy, Community Manager
Thank you for the review and recommendation! We are so happy you enjoy living at Kenilworth at Hazelwood & Windridge. We take all suggestions seriously, and will put them to use as we work to improve the property. If there is anything we can do to make you happier here, please reach out! Jade McCoy, Community Manager
Thank you for your review! We are so happy that you enjoy living at our community. Thank you for your residency and we hope you'll live with us for years to come. Jade McCoy, Community Manager
Thank you for your nice review and recommendation! We're thrilled to hear that your family loves the community. I'm sorry to hear that you've had concerns regarding our maintenance team. I would love the chance to discuss this with you and work towards a solution. Jade McCoy, Community Manager
Thank you for your nice review and recommendation! We're pleased to hear that you enjoy the many benefits of the community's location. If there is anything we can do to elevate your experience, let us know. Jade McCoy, Community Manager
Thank you for the wonderful review! We are so happy to hear that you love the location and our many amenities. We're always here to help, so please let us know if there is anything we can do to make you feel more at home. Jade McCoy, Community Manager
Thank you for the great review! It's amazing to hear that you love your apartment and that our team could make that possible. As always, we're here to help, so don't hesitate to reach out if you need anything. Jade McCoy, Community Manager
Thank you for the 5-star review and recommendation! It's always a pleasure to hear that you have been met with exceptional service from the entire Hazelwood & Windridge team. Please let us know if there is anything we can do for you in the future. Jade McCoy, Community Manager
Thank you for taking the time to share your review. We strive to provide the highest level of service and are sorry that your experience has not been a reflection of that. Please give me a call directly so that I can work to turn your experience around. I am confident that I can make you happy to call Kenilworth at Hazelwood home. Jade McCoy, Community Manager
Thank you for reviewing Ridge Gardens. Our team strives to provide the highest level of service so it's reassuring to know that you have had a good experience with our team. I am sorry to learn that you have had other concers, however. Please feel free to reach out to me if you would like to discuss your past experience or if you have open items of concern in your home. I hope to hear from you soon. Jade McCoy, Sr. Community Manager
Thank you for your honest review. We are so happy that you have had a wonderful experience in your first couple weeks here. We do understand that parking can be a concern and we are always looking for ways to improve and will certainly continue to make note of your comments. Please feel free to contact us directly if you would like to discuss your experience further. Jade McCoy, Community Manager
Thank you for taking the time to share your review. We strive to provide the highest level of service and are sorry to learn that you've had concerns. Please give us a call so that we can get more details and work to improve your experience. I look forward to hearing from you. Jade McCoy, Community Manager
Thank you for the 5-star review! We are excited that you've found your home here and that our team has been helpful. Please let us know if there is anything else we can do to continue providing you with an exceptional experience. Jade McCoy, Community Manager
N/A
477
N/A
1 Bedroom 1 Bath
N/A
477
N/A
1 Bedroom 1 Bath Renovated
N/A
551
N/A
1 Bedroom 1 Bath Den
N/A
551
N/A
1 Bedroom 1 Bath Den Renovated
N/A
639
N/A
1 Bedroom 1 Bath Renovated
N/A
689
N/A
1 Bedroom 1 Bath Deluxe Renovated
$1,040 - $1,500
689
2 Units
1 Bedroom 1 Bath Deluxe
$1,065 - $1,255
639
3 Units
1 Bedroom 1 Bath
N/A
785
N/A
2 Bedroom 1 Bath Renovated
$1,151 - $1,596
785
1 Units
2 Bedroom 1 Bath
$1,185 - $1,490
809
2 Units
2 Bedroom 1 Bath Deluxe
$1,250 - $1,595
809
1 Units
2 Bedroom 1 Bath Deluxe Renovated
N/A
1,185
N/A
2 Bedroom 1.5 Bath Renovated
$1,190 - $1,560
792
4 Units
2 Bedroom 1.5 Bath
$1,240 - $1,685
1,185
2 Units
2 Bedroom 1.5 Bath
$1,260 - $1,520
792
1 Units
2 Bedroom 1.5 Bath Premium Renovated
$1,530 - $1,820
1,101
1 Units
3 Bedroom 1.5 Bath
Live in Baltimore, MD and surround yourself with beautiful landscaping, charming homes, and thoughtful amenities. Located near Cedonia Avenue and White Avenue, Kenilworth at Hazelwood & Windridge Apartments are just minutes away from all of the shopping, dining and entertainment that Baltimore has to offer.Kenilworth at Hazelwood & Windridge Apartments offer unique one, two, or three bedroom apartment homes that include controlled access entry doors, large closets, and custom window coverings just to name a few of the amenities we offer our residents. Stretch out in your spacious floor plan, take a dip in your shimmering pool, or get involved with the many resident events available. If you're looking for a home in Overlea or want to experience the perks of a wonderful apartment home in a convenient location, Kenilworth at Hazelwood & Windridge are the places for you in Baltimore. You deserve the very best in apartment living and our community offers an easy lifestyle.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Kenilworth at Hazelwood & Windridge Apartments
5738 Cedonia Avenue
Baltimore, MD 21206