Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 88.89% |
Average time to respond to reviews | 34.78 days |
Contact Property
Kingston Townhomes
736 W. Kingsway Road
Baltimore, MD 21220
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 9 |
Percentage of reviews responded to | 88.89% |
Average time to respond to reviews | 34.78 days |
Thank you for the excellent review of Kingston. We are happy to see you can appreciate your convenient Middle River neighborhood. Please let us know if you need anything in the future be reaching out to 410-686-4500 or https://www.liveatkingston.com/ Roxie B. Community Liaison
Thank you so much for you overall, positive review of Kingston Townhomes, we truly appreciate your continued residency. Please give us a call at 410-686-4500 or reach out to us online at https://www.liveatkingston.com/. We would love the opportunity to discuss your concerns in more detail and address the situation to the best of our ability. We look forward to speaking with you! Roxie B. Community Liaison
Thank you for taking the time out of your day to share this great review of Kingston. We are thrilled that you love the secluded Middle River neighborhood, the exceptional staff and great neighbors. If you need anything, please reach out to us at 410-686-4500 or https://www.liveatkingston.com/ Thanks you for your continued residency! Roxie B. Community Liaison
Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community. Roxie B. Community Liaison
Thank you for choosing Kingston to call home! We are sure that you will love it here. Please let us know if you need anything by reaching out to us at 410-686-4500 or https://www.liveatkingston.com/. Roxie B. Community Liaison
Thank you for taking the time to post a review for Kingston Townhomes. We strive to provide 5 star service and invite you to contact us at 410-683-7000 to discuss how we can improve your experience with us. Thanks again for the feedback. Thanks again, Roxie B. Community Liaison
We're so glad you moved into Kingston Townhomes and are glad that you are satisfied so far. Please let us know if you need anything by reaching out to us at 410-686-4500 or https://www.liveatkingston.com/ Roxie B. Community Liaison
We strive to provide the best customer service in a well maintained environment for our residents and we are happy to see that we have achieved this goal for you. Thank you for taking the time to leave a review and the referral to your peers. If you need assistance in the future, please reach out to us at 410-686-4500 or liveatkingston.com. Thanks again, Roxie B. Community Liaison
Thanks for taking the time to leave a review for Kingston and being an advocate for your community. We truly appreciate the online referral to your peers. As always, if you need anything, we can be reached at 410-686-4500 or https://www.liveatkingston.com/ Thanks again, Roxie B. Community Liaison
Thank you for your very kind review and online referral to your peers. We are glad that you are liking the community as well as the office staff. We work very hard to achieve the best customer service that the industry has to offer and are thrilled to see that we have achieved this goal for you. As always if you need anything, 410-686-4500 or https://www.liveatkingston.com/. Thanks again, Roxie B. Community Liaison
Thank you for taking time to share your experiences with us. We are happy to hear the positive feedback and especially happy that you chose to call Kingston Townhomes your home. Sincerely, John H. Community Liaison
Thank you so much for the 5 star review of our Kingston Community. As management, we strive to provide great customer service and a well maintained community for our residents to call home. We are happy to hear that we have achieved these goals for you. Your kind words will be passed on to the on-site staff. If there is anything that you should need in the future, please contact me at 410-686-4500 or https://www.liveatkingston.com/. Sincerely, Molly C. Community Liaison
Hello again! I spoke with you recently regarding your maintenance concerns. Please reach out to me again, if you are still experiencing these issues at 410-683-7000. We really appreciate your residency and are thrilled that you chose to call Kingston home! We hope that you stay for years to come! Sincerely, Roxie B. Community Liaison
Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issues may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community. Sincerely, Roxie B. Community Liaison
Thank you for taking the time to review Kingston. We are glad to see your overall rating is very positive! Although we understand the high cost of living and the pressures of financial obligations, we believe that Kingston Townhomes is of an excellent value at a very reasonable price. The primary purpose of the rental increases is to allow management to purchase services that are essential to the operation of the community. Please let us know if you need anything else by reaching out to 410-68-4500. We truly appreciate your residency and your input. Sincerely, Roxie B. Community Liaison
I am so happy to hear that you love calling Kingston home! I also have great news! We will now be trimming the front lawns of Kingston Tonwhomes to maintain a uniform look throughout the community. You will be receiving a notice soon with further information. If you have anymore suggestions on how to make this a 5 star review, please give us a call at 410-686-4500 or go online to https://www.liveatkingston.com/ Thanks again! Roxie B. Community Liaison
Thank you for your residency with us. We are so pleased to hear that you enjoy the community as well as its surrounding area! Alexis J Community Liaison
Thanks you for taking the time to review Kingston Townhomes. Your renovation suggestions have been passed onto upper management. I'm glad you to hear that you like the Middle River neighborhood and are enjoying the benefits of home ownership with none of the hassle, thanks to Kingston's 24 hour emergency maintenance team. Please reach out to us if you need anything, by calling 410-686-4500 or going online to https://www.liveatkingston.com/ if you need anything. Thanks again, Roxie B. Community Liaison
Wow! Thank you so much for the excellent review of Kingston Townhomes in Middle River. We are glad that your move in went exceptionally well. We appreciate the online referral to your peers. If there is anything we can do to make your residency even better, please don't hesitate to reach out to 410-686-4500 or https://www.liveatkingston.com/ Thanks again, Roxie B. Community Liaison
Thank you for this great and kind review of Kingston Townhomes. We are so glad to hear that you like the quiet location in the heart of Middle River as well as your friendly neighborhood. If you need anything, do not hesitate to reach out to 410-686-4500 or https://www.liveatkingston.com/. Thanks again, Roxie B. Community Liaison
Thank you for your review of our Kingston Townhomes. We are appreciative that you took the time to offer your comments. As most of our residents know, our goal is to provide excellent customer service to our residents and to provide them with a comfortable, well-maintained home and community. It is great to know that we have met these standards and that you appreciate the roomy floorplans and excellent location of Kingston. Again, thanks for your review. If you should need anything from us, I hope you will contact us at 410-686-4500 or https://www.liveatkingston.com/ Sincerely, Roxie B. Community Liaison
Thank you for making our community your home. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are disappointed to hear that you feel we haven't met that goal. I would appreciate the opportunity to discuss your comments and promise to make every effort to resolve any issues you have. Please contact me directly at 410.683.7000. I look forward to speaking with you soon. Thank you, Roxie B. Community Liaison
Thank you for taking the time to review Kingston Townhomes and giving us a 4 star review. We appreciate your residnency an hope you stay with us for years to come. I invite you to contact me directly at 410-683-7000, or email me at [email protected] to let me know how we can further improve your stay. Thank you again, Roxie B. Community Liaison
Thank you for taking the time to write a review of Kingston Townhomes. We know there are many places to call home in the Middle River/ Essex area of Baltimore County and take pride in knowing that you chose us over our competition. We are happy that we have earned another valued customer and your residency and satisfaction come first in our community. Please let us know if there is anything we can do to make your stay with us more comfortable. Thanks again for recommending us to your peers! Regards, John H. Community Liaison
Thank you for writing a review of our community and for selecting our townhomes to call your home. We strive to provide great customer service and a clean, comfortable and well-maintained townhome. I am sorry that you feel we have fell short of these goals for you and can assure you this is not a typical sentiment among residents. I would invite you to contact me directly at 410-683-7000 or via email at [email protected] to discuss your particular experiences in more details. I look forward to talking with you. Sincerely, John H. Community Liaison
$1,571 - $2,131
1,100
8 Units
3 Bedrooms 1 Bath
Located in a quiet, established neighborhood in the Middle River area, Kingston offers residents easy access to just about everything you could want. Our renovated three bedroom townhomes are spacious and offer a long list of terrific standard features. Your family, and pets will enjoy spending time outdoors with a private fenced back yard anytime of the year.
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Contact Property
Kingston Townhomes
736 W. Kingsway Road
Baltimore, MD 21220