I've said this time and time again, "your front desk person is the most valuable employee". They are really the people who make or break the company. They are the face! Cierra, proves me right, yet again. I usually correspond via email to communicate issues that I have within my apartment. Most times those issues are repaired by the end of the day and if not, she gives me a time frame. She has a remarkable personality, she's approachable, and always professional. She's the reflection of what a great assistant should be.