What are noise levels like at Perry Hall Apartments?

The community is rated 2.8/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Perry Hall Apartments?

The community is rated 2.6/5 stars, signifying moderate satisfaction on average.

How safe is Perry Hall Apartments?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.6/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 44 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Perry Hall Apartments, Baltimore, MD

Renter Ratings

Noise	N/A
Grounds	2.6
Safety	3
Office Staff	1.6
Maintenance	1.6
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	5

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	44 days

Ratings & Reviews (76 Reviews)

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Resident • 2015 - 2020

12/04/2020

Since the new management company took over, I see that maintenance and customer service has gone down. Since COVID the infestation of mice is crazy. They aren't scared to run out any time of the day or night. They need to address the issue. The lady… See More

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Perry Hall Apartments Manager

01/11/2021

Hi, we appreciate your feed back. As a management company we take all complaints/frustrations in high regards as we are committed to ensuring our residents receive utmost care & respect, and a top quality living experience. In efforts to ensure our management goals are met, we are vigorously working towards having the best team in place. Would greatly appreciate if you would reach out to us at [email protected] so we can further discuss and rectify. Thank you!

Former Resident • 2020

11/25/2020

Disgusting place and the lady from the leasing office is the rudest meanest person you'll ever meet!! Who hurt you so bad that makes you think you can disrespect people? Anyway I uploaded photos of the molds in the bathroom. They tried to fix this problem… See More

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Perry Hall Apartments Manager

01/11/2021

Hi, your feedback is genuinely appreciated. Truly apologize for any interaction in which you may have been treated with out utmost care and respect, as that is a far cry from what we strive for. As a management company we have been vigoursly working towards better living conditions for our residents, quality service and fast paced work order turn around time. Would greatly appreciate if you would reach out to us at [email protected] so we can further discuss and work to rectify any challenges you still may be facing. Thank You!!

Charles.eller • Resident • 2020

11/01/2020

Let's start off by saying the picture provided isn't what there apartments look like. The apartments aren't as nice as they seem. They do not care about your safety, they make it seem that way when signing the lease but fail to tell you that not… See More

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Perry Hall Apartments Manager

11/11/2020

Charles, thank you for voicing your concerning with the property. We apologize that you have found your experience thus far to be unpleasant. We have recently assumed management over the property and have been working vigorously to get all in order. The team has been executing work orders in timely fashion, as well as maintaining the common grounds as well. We have also begun nightly patrols around the property to ensure all is in order. If you have any additional concerns or would like to talk to a team member please feel free to reach out to us at [email protected]

Former Resident • 1996 - 2005

08/16/2020

I lived in PHA from 1996 to 2005 in a one bedroom on the top floor in the Silver Spring bldg. For the area is was cost effective with no real amenities. I guess I was lucky to live in a building with mostly senior women… See More

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Perry Hall Apartments Manager

08/17/2020

Thank you for taking the time to leave a review about your experience at Perry Hall:)

anonymous • vrp • 2016 - 2020

07/10/2020

I moved to these apartments, because they are convenient to shops, grocery, and school. Also they are one of the less expensive apartments in the area. I gave up a few amenities for the value. However, maintenance department is lazy and only half fixes appliances. These… See More

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Perry Hall Apartments Manager

11/11/2020

Hi, we appreciate you voicing your concerns. As new management we now have a solid amazing team and have been working vigorously in bringing the property up to our standards from great customer service, work order turn around time, property upkeep and property upgrades. We hop to meet and exceed your management expectations :)

anonymous • vrp • 2010 - 2012

12/24/2019

I Lived in there for 2 years. Excellent maintenance and staff. very quiet place and people walked around. big bedroom and living room. problem with rent on line. they dont have rent on line. some crack on walls. that all. Good day.

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Perry Hall Apartments Manager

11/11/2020

Thank you for the wonderful review. We have recently assumed managed over the property, and now have online rent payments available:)

Resident • 2018 - 2019

07/21/2019

Where to begin? I've had so many problems in this apartment. But let's start with some positives! The layout is very smart. It feels roomy although the kitchen is a little wonky looking. The grounds are very well kept. I only see a few pieces of… See More

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Former Resident • 2018

11/11/2018

I lived here for 10 years and this place waa good when we first moved in but has really taken a turn for the worse over the past few years. We have had a lot of issues recently. We were without hot water for over a… See More

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Resident • 2017

07/17/2017

Maintenace team are friendly and professional, however I been livining here for a almost four months and had several maintenance issues within my apartment. My first month I had issue with the hot water hot water heater was inoperable. I called ro report the problem. Since… See More

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Resident • 2017

06/18/2017

This has been one of the worst places that I have ever lived. My lease is up soon but I cannot wait to leave. Upon move in, there were bugs. Needless to say it took a while for the bugs to leave. Also our toilet was… See More

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Prospective Resident • Visited 2017

04/07/2017

I came in to look for an apartment home with them and i am a big believer in first impressions. When I walked in nobody greeted me and i had to make my presence be known. When i described what type of apartment i was looking… See More

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Resident • 2013 - 2016

06/16/2016

You get what you pay for with this apartment building. The apartments are outdated. The few appliances they have are older than me, I'm sure. The "on-site laundry" room is a joke! There is one set, meaning 1 washer and 1 dryer per "laundry room"--which is… See More

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bikramrahul • Resident • 2015 - 2016

05/31/2016

Enjoyed my stay at this place for a year. Maintenance guys are super and will respond within 30 mins. The grounds and the surroundings are always kept clean. The overall community is kept clean and you won't find a single piece of trash/dirt anywhere. Rooms were… See More

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anonymous • vrp • 2016

04/01/2016

I lived on a top floor apartment and I was having constant issues with my ac and heat unit not functioning. Maintenance is attentive to the residents needs, but not highly skilled in the ac/heat department. The neighbors in my complex were very noisy meth and… See More

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FIREFLYMANDO • Resident • 2014 - 2016

03/17/2016

I moved here in 2014, with very little rental history, so i had to take what i could get at the time. The place then had an 86% rating and how that has fallen. first TRASH ROOMS ALL HAVE RATS, laundry facilities are in the trash… See More

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Resident • 2015

12/30/2015

I moved her recently and have regretted it ever since. This place has a mildew smell there have been mice, roaches, etc. My car was broken into! The neighbor's are heavy smokers so the hall smells smoky all the time. The laundry rooms have rats and… See More

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Resident • 2013 - 2015

10/18/2015

I bought a Dodge challenger and someone tried to steal it within one month. I know because of the crow bar marks from them trying to pry the door open, and the window was off track. I couldn't sleep for days after that. I filed a… See More

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1kindsistah • Resident • 2014

11/25/2014

We moved to PHA in March of this year. So far I'm very happy with this place. It's fairly quiet, with lots of families. We've had a few problems with our apartment but maintenance comes out quickly to resolve the issue. The apartment is spacious, the… See More

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jmiers • Resident • 2011 - 2013

06/18/2014

Nice place. Probably the most bang for you buck. Pros: Well Kept, good price, mostly families, maintenance is prompt and professional. Cons: The east side of the property is unsecured and people cut across it constantly. I wrote letters to the property management requesting a fence… See More

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warning7675 • Resident • 2013

07/25/2013

I thought they were reasonable. I lived there 2 years and lost all respect when they said I could not add my adult brother because I failed to add him as occupant on the day he came to stay with me. He was in terrible accident… See More

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JRDBlairwood • Resident • 2012 - 2013

06/17/2013

I moved in just over a year ago. The neighbors have been very nice, PHA offers a quiet community with kids play areas, plenty of free parking, washer/dryers within every complex in addition to the availability of a storage locker. My stay was pleasant the response… See More

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pinkismyfavcolor • Resident • 2012 - 2013

05/16/2013

I enjoy my apt. and the location (except that now I have new neighbors above me who are loud as hell and sound like they play with bowling balls all night...ugh!!). The maintenance crew are really great. JR really is the best. I never have to… See More

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Prospective Resident • Visited 2013

03/31/2013

'm planning to rent at 8702 Blairwood 3rd floor. I'm really concern about the burglar that lived in that floor. Is he still there? How's the people in that building now? Please, I need your response. I will be so grateful for you. Read more: http://www.apartmentratings.com/rate/MD-Baltimore-Perry-Hal… See More

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kconn123 • Resident • 2013

01/16/2013

dodoes anybody know the phone number for the 24 hour maintenance pha has to offer? they painted a apartment and the whole complex including my apartments smells of fumes. it's ridiculous. please help

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Resident • 2010 - 2012

11/30/2012

Truthfully, apartment ratings just show you how unpredictable certain places AND people are. My roommate & I moved from Park Crescent into PHA & lived there from September 2010-March 2012. As we did one year with a 6 month extension. However, one thing I was not… See More

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•

Updated Review

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Perry Hall Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC

Review CountB

Manager's Review EngagementA+

Manager's Review Reply TimeB-

Ratings & Reviews (76 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Perry Hall Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time