Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Contact Property
Ross Ridge Apartments
6800 Averill Road
Baltimore, MD 21237
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | N/A |
Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Dear Resident, Thank you so much for taking the time to share your review. I would love to personally speak with you about your concern. Please feel free to reach me at [email protected],Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to share your review. I would love to personally speak with you about your concerns. Please feel free to reach me at [email protected] I look forward to hearing back from you. Sincerely, Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to share your review. I completely understand your frustration about the items sitting outside post eviction and while we take pride in keeping our grounds beautiful unfortunately, per the county we are required to leave personal property out for a set period of time before disposing of them. I would love to personally speak with you if there are still any concerns that have not yet been addressed. Please feel free to reach me directly at [email protected] Sincerely, Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to provide feedback regarding your experience here at Ross Ridge. We do currently offer some upgraded apartment homes. Please contact me directly at [email protected] If you would like more information.Sincerely,Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to share your review. I would love to personally speak with you regarding your concerns. Please feel free to reach me at [email protected] I look forward to hearing back from you. Sincerely, Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for your feedback.We are glad to learn that you have had a great experience here at Ross Ridge. Sincerely, Jasmine SaundersProperty Manager
Dear Resident, I am happy to learn that you love the community. I appreciate your feedback regarding the pool and am excited to say that we do intend on having new pool furniture by next pool season. Sincerely, Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for sharing your review. We are happy you came back to us and hope you continue to love the community. Sincerely , Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to share your review. I would love to personally speak with you regarding your concerns. Please feel free to reach me at [email protected] I look forward to hearing back from you. Sincerely, Jasmine SaundersProperty Manager
Dear Resident, Thank you so much for taking the time to provide feedback. I would like to personally speak with you to ensure that you are happy in your apartment home. Please feel free to reach me at [email protected] I look forward to hearing back from you. Sincerely, Jasmine SaundersProperty Manager
I am sorry that you are unhappy in your home. We wish that every resident at Ross Ridge would be able to enjoy the comfort of their home without maintenance issues. This however, is impossible to predict. We strive to offer the best service to you and our residents. We thank you for letting us know your concerns. This feedback is important for us to improve and provide a better living environment for you. Your concerns will be addressed immediately.Thank you.
Dear Lawrence,We appreciate you providing your feedback. While I don't want to discuss the current status of your account publicly, I am happy to meet with you to further discuss the payment options available. I will be back in touch with you directly or if you prefer to contact me you can reach me at [email protected] you, Jasmine Saunders
Dear Eric, I am sorry to learn that you are not happy with your experience here at Ross Ridge so far. I would love the opportunity to speak with you regarding your concerns. Please feel free to reach me at [email protected] Sincerely, Jasmine Saunders Property Manager
Thank you for your review, we are glad you are enjoying your home.
Thank you for the review, we are so glad to hear how much you love living at Ross Ridge Apartments.
Thanks Sade for updating me on concerns with repairs needed in your apartment home and also concerns with staff. I will do my best take to rectify any remaining problem with your home and also the service you have received from staff. I appreciate you reaching out and allowing me to set an appointment to come to your home so that I can have your repairs done to your satisfaction. As I have expressed to you I take much pride in Ross ridge Apartments and all tenants there. My goal is to make sure all issues are taken care of so that you will love your new home just as the first apartment you had at Ross Ridge. Ross Ridge Management
N/A
790
N/A
One Bedroom Den
$1,120 - $1,740
675
1 Units
One Bedroom
N/A
1,060
N/A
Two Bedroom Den
$1,250 - $2,690
945
11 Units
Two Bedroom
Welcome Home to Ross Ridge and experience the carefree lifestyle of apartment living. A wonderful garden-style community in the heart of Rosedale, Ross Ridge is conveniently located near the fabulous shopping and entertainment you'll find in White Marsh, Towson, and Downtown Baltimore.
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Contact Property
Ross Ridge Apartments
6800 Averill Road
Baltimore, MD 21237