What are noise levels like at The 501?

The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The 501?

The community is rated 4.3/5 stars, signifying extreme satisfaction on average.

The community is rated 4.8/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.8/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.5 days to their community reviews in the past year.

The Time Group WPM Real Estate Group

What is the pet policy at The 501?

Cats Allowed Pet Limit: 2 Dogs Allowed Pet Limit: 2

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The 501, Baltimore, MD

Renter Ratings

Noise	N/A
Grounds	4.3
Safety	4.8
Office Staff	4.8
Maintenance	4.5
Neighborhood	4.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	3.5/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1.5 days

Ratings & Reviews (12 Reviews)

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Verified Resident 873632 • vrp • 2017 - 2021

02/16/2021

It is very convenient to center city Baltimore. I worked in Mount Vernon so I walked to work. Not only near all the best restaurants district in Baltimore but convenient to Amatrack West Baltimore platform access to Washington DC. A DEFINITE PLUS FOR TRAVELING BY TRAIN.… See More

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The 501 Manager

02/17/2021

Thank you for taking the time to rate our community. We're glad to know you've enjoyed all the conveniences of The 501's location!

Verified Resident • vrp • 2020 - 2021

02/09/2021

The staff is very nice and considerate of the resident's situation. When I was injured, they helped me bring packages upstairs, and they even brought my grocery delivery up to my door. They also greet me by name when they see me.

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The 501 Manager

02/10/2021

Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. Thank you, also, for your kind words about our staff, we're glad you've been happy with your service here!

JV_T • Resident • 2017 - 2021

02/04/2021

I love living at the 501 and will remain here for the foreseeable future. The people here are pretty down to earth and the staff are outstanding. I recommend living here to anyone (single or couples) who wants to be close to downtown and still have… See More

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The 501 Manager

02/06/2021

nijah24 • Resident • 2017 - 2021

02/04/2021

I have been a resident for 4 years now and have no complaints. Affordable apartment located downtown with free Wi-Fi access!!!! The staff always respond to any service request I put in timely and efficient. Also I love the hardwood floors and updated appliances it really… See More

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The 501 Manager

02/06/2021

Thank you for the wonderful review of our community. We're glad to hear you've enjoyed living here, and that we've helped make your experience a positive one!

MF808 • Resident • 2019

10/12/2019

Been living at The 501 for a year now and I must say I'm very pleased with this property. From Management to Maintenance everyone is incredibly helpful. The building is always clean. Never have a problem with getting packages. They are delivered to the building and… See More

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The 501 Manager

10/15/2019

Greetings Valued Resident! We appreciate you taking the time out of your busy schedule to write a review about The 501. We work very hard to ensure we maintain a controlled access environment, which includes safeguarding your packages :-) As you mentioned, city living can get a bit noisy at times but it also comes with the conveniences of getting around in a jiffy. We look forward to serving you in the future and as always please let us know if we can do anything to improve your experience. Best, Starr Pope, NALP Property Manger

Aaron_R747 • Resident • 2019

09/27/2019

Excellent Living conditions. Rental office Personnel are very helpful and kind. Great place to live. Beautiful and very clean. Thanks to Miss Starr, Miss Jerri (Property Management) and the Maintenance Personel.

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The 501 Manager

10/15/2019

Hi Aaron! We appreciate you taking the time to share your experience at The 501. We enjoy having you as a resident and we look forward to providing you with great service during the remainder of your tenure! Thanks again, Starr Pope, NALP Property Manager

Ramona_C • Former Resident • 2018 - 2019

09/25/2019

The 501 is where my life began to heal. The warmth and security there is 2nd to none. As with Baltimore, it is charming & consistent with everything about Baltimore that is deeply rooted in history. I will miss living there and I will always view… See More

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The 501 Manager

09/26/2019

Greetings Ramona, We were sad to see you leave The 501, but we are grateful that we had an opportunity to get to know you! We greatly appreciate your kind words and we wish you nothing but the best in the future. If you're ever in the area please stop pass to say hello! Best, Starr Pope, NALP Property Manager

Resident • 2019

04/25/2019

It's so up to date in infrastructure, safe environment, not to be matched staff willingness to help with kind gestures and greatly organized. @@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@ @@@@@@@@@@@@@@@@@@@@@@@@@

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The 501 Manager

04/25/2019

Greetings, We appreciate you taking the time to leave your pleasant comments. We do our best to provide great service. Best Wishes, Starr Pope Property Manager

Resident • 2017 - 2019

03/28/2019

AS SOON AS YOU WALK THROUGH THE DOORS INTO THE 501, NOTHING BUT LOVE & RESPECT ! THE MAINTENANCE CREW KEEPS THIS PLACE SPARKLING LIKE FRESH POOL WATER ! BEST PLACE ON FRANKLIN ST. THE ENERGY IN THE BUILDING IS RELAXING ! A PLACE YOU CAN… See More

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The 501 Manager

03/28/2019

Greetings, We truly appreciate you taking the time to share your positive experience regarding The 501's staff. Our team works very hard to keep the building clean at all times. Don't forget about our Resident Referral program, they say, "Friends make the Best Neighbors." Thank You, Starr Pope Property Manager

Prospective Resident • Visited 2018

06/27/2018

STAY AWAY! This place is fraudulent. They took me on a tour , should me multiple apartments and said they were available for my move in date. Then had me apply with a deposit and never got back to me. I called, emailed and went in… See More

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Resident • 2018

05/10/2018

I lived here for a couple of months and I can say I love it. The 501 is in the middle of everything you need. Also close to the University of Maryland, Hospitals and the Inner Harbor. You can pretty much find a pharmacy, gas station,… See More

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Nicole_E565 • Resident • 2017 - 2018

03/15/2018

I am so lucky that I was able to find a place that is not only perfectly located in central Baltimore but it has all the amenities I wanted for the best price. The streets around the building might not be the safest ever but I… See More

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Updated Review

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Manager

Leasing:

**NOW OFFERING VIRTUAL TOURS** The 501 is positioned in an exceptionally superior and convenient location. The 501 is only a few steps from the University of Maryland campus, making it the ideal location for students, faculty and staff. You won't need a vehicle to enjoy living here. The 501 offers a short walk to restaurants, shops and nightlife of Downtown Baltimore and the Inner harbor. And when you want to venture out a little further, The 501 is right next to the local metro, making it as easy for residents to get where ever they want to go. Or use of the Zip Cars we have on-site inside our garage. There's no better place to call home in Downtown Baltimore.