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The Promenade At Harbor East

1001 Aliceanna Street, Baltimore, MD 21202
1001 Aliceanna Street, Baltimore, MD 21202

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The Promenade At Harbor East

1001 Aliceanna Street

Baltimore, MD 21202

 
 
 
 
 
 

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Ratings & Reviews (32 Reviews)

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Resident 2020 - 2021
Rating Breakdown
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Maintenance
Neighborhood
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Office Staff
03/23/2021
Great location! Close to many restaurants and shops. . My apartment has a great view of the harbor and my neighbors are friendly. The staff was very helpful through the leasing and move in process and are very responsive whenever I have questions. See More
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The Promenade At Harbor East Manager

03/29/2021

Thank you for taking the time to let us know about your experience at Promenade. We appreciate the 5 star review! We also think the Promenade offers some of the best harbor views in the city! Please let us know if we can assist you with anything in the future. Lauren Y- General Manager

Jdavis85 • Former Resident 2020 - 2021
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03/23/2021
Barbara Ebanks at the concierge was so helpful and always smiling and have a warm welcome goes out the way to help others , she made my home so warm welcoming, I will refer this apartment to friends and family. See More
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The Promenade At Harbor East Manager

03/29/2021

J Davis- Thank you for taking the time to let us know about your experience at the Promenade- we're thrilled to hear it's been a positive one. We appreciate the kind words about Barbara- we are certainly lucky to have her. Lauren Y- General Manager

Resident 2016 - 2018
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10/29/2018
I have lived in the Spinnaker and the Promenade for three years now. The location, cleanliness, quiet, attentive staff and quick response to issues are some of the benefits I have realized first hand! Also, The Promenade clearly has the best Concierge around.....Jessica Harris is a… See More
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The Promenade At Harbor East Manager

12/20/2018

Hi, Thank you so much for your high rating! We are very lucky to have Jessica on our team. We hope to be of service to you again in the future. Best wishes, Jeffrey Long General Manager Spinnaker Bay at Harbor East

Resident 2018
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Maintenance
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Office Staff
10/05/2018
I am moving out today and will definitely be sad to go. The staff here was amazing, especially the concierge they have in the lobby. Always incredibly friendly, and very protective of the security of the building and it's residents. Apartments are well maintained, and you… See More
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The Promenade At Harbor East Manager

12/20/2018

Hi, We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that you have enjoyed your experience here at The Promenade at Harbor East! If you ever decide to move back to Baltimore we hope you come visit us! We hope to see you soon! Jeffrey Long General Manager Spinnaker Bay at Harbor East

 Verified Resident 530603vrp 2017 - 2018
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Office Staff
08/21/2018
Overall good experience, friendly and safe environment. Great location close to many attractions.Maintenance responds the same day of the request. I have enjoyed my time here and will recommend to friend. See More
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The Promenade At Harbor East Manager

08/29/2018

Hi, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. We hope to be of service to you again in the future. Best wishes, Jeff Long General Manager The Promenade at Harbor East

 Verified Resident 529170vrp 2018
Rating Breakdown
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Office Staff
08/18/2018
It's a nice experience to live in the Promenade. The apartment has a beautiful sight view. The public space is clean. The staff are willing to help. Overall the Promenade is somehow give the renter a felling of a warm home. See More
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The Promenade At Harbor East Manager

08/27/2018

Resident, Thank you so much for providing us with feedback on your experience here! We sincerely thank you for the positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Jeff Long General Manager Bozzuto at Harbor East

Former Resident 2015 - 2018
Rating Breakdown
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06/30/2018
Although I never lived at the Promenade (I lived across the street at Spinnaker Bay), I have to praise the concierge here. Jessica Harris is amazing. She is a ray of sunshine - always upbeat, positive and extremely helpful. Like I said previously, though I did… See More
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The Promenade At Harbor East Manager

08/01/2018

Hi, Thank you so much for providing us with feedback on your experience here! We really appreciate your positive review. Jessica is a valued member of our team and a major reason Promenade is such a special place to call home! We hope to be of service to you again in the future. Best wishes, Jeff Long General Manager Bozzuto Management Company Promenade at Harbor East

 Verified Resident 443458vrp 2017 - 2018
Rating Breakdown
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Office Staff
01/21/2018
Very expensive apartment, but a nice area and nice surrounding businesses. Can't afford to live here again, but it's a nice place if you can afford it! Jessica at the concierge is the nicest woman on the planet and deserves a raise! She rocks! Very clean… See More
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The Promenade At Harbor East Manager

02/04/2018

Verified Resident, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

lorcr123 • Resident 2016 - 2017
Rating Breakdown
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12/03/2017
We lived at the Promenade from November 2016 to November 2017. We enjoyed our residency there and are especially grateful to one individual: Jessica Harris. She made our stay there so wonderful! Every time we walked in the door she is smiling and asking about how… See More
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The Promenade At Harbor East Manager

12/04/2017

Dear Lori and Steve - Thanks so much for taking the time to share your experience at Promenade and how Jessica provided such extraordinary customer care and made your time here so much better. She is indeed a treasure and we are lucky to have her taking care of our residents so well. I wish you the best and please do not hesitate to let us know if we can be of further assistance. Best, Lisa Evans General Manager

 Verified Resident 409304vrp 2013 - 2017
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10/21/2017
We moved in thinking we would only be here for a year or two. Instead we find ourselves hard pressed to imagine ourselves anywhere else. The staff is friendly and attentive and our animals love the full length windows and the terrace. For those who enjoy… See More
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The Promenade At Harbor East Manager

11/12/2017

Dear Verified Resident - Thank you so much for taking the time to let us know that you are fully enjoying living at Promenade and making the Harbor East area your home. If there is anything we can do to make it even better, please do not hesitate to let us know. Best, Lisa Evans General Manager

 Verified Resident 396034vrp 2017
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Office Staff
09/15/2017
I moved in Promenade in 12 August, living with my friend in a 2B2B room. It is a great apartment especially close to my school - Carey business school. Everything is convenient here. Nice service, nice environment See More
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The Promenade At Harbor East Manager

09/27/2017

Dear Resident - I'm so happy you are enjoying making The Promenade and Harbor East your home. If there is anything we can do to make it even better, please let us know. Best, Lisa Evans General Manager

 Verified Resident 348106vrp 2017
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Maintenance
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Safety
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Office Staff
05/23/2017
I moved from a relatively unsafe neighborhood downtown to Harbor East in April. This move has been such a fresh start and I have loved the Promenade so far. The parking garage is well lit, feels safe, and I can always park at a comfortable distance… See More
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The Promenade At Harbor East Manager

06/02/2017

Dear Resident - I appreciate you sharing your experience so far at Promenade and am so happy you are enjoying your new home. I do have some great news about the package policy -- we are working on completing a package pickup service at Promenade itself which we expect to be in place by the end of June so stay tuned for more information on that coming soon. If we can do anything to help make your experience even better, please do not hesitate to let us know. Best, Lisa Evans, GM

 Verified Resident 303993vrp 2015 - 2017
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Office Staff
01/24/2017
It's been a great experience so far. Accommodating when moving in, the front desk experience is usually very positive. Great extra amenities, and the gym discount is amazing. There are a good number of resident events, and they are always changing to keep it interesting. Free… See More
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The Promenade At Harbor East Manager

02/21/2017

Thank you so much for taking the time to share your experience. I am so pleased that you enjoy living at The Promenade and if there is anything we can do to make it even better, please let us know. Have a wonderful day. Lisa Evans General Manager

Resident 2014 - 2016
Rating Breakdown
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Office Staff
05/10/2016
I currently live here. Will is wonderful, so are the maintanence guys (Dave, Bryan, etc) and most of the staff at Spinnaker are always willing to assist. If something breaks, it's fixed ASAP. Here are my concerns with this apartment complex. I make many suggestions and… See More
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The Promenade At Harbor East Manager

06/21/2016

Thank you for taking the time to share your concerns and provide suggestions as to how better to serve our guests at The Promenade. Although we would like to have a greater amount of amenities, the size of the property unfortunately doesn't provide for the same amenities as those found in much larger communities. The pool hours actually were increased in the middle of last year's season and continue again this year. Both Spinnaker Bay and The Promenade's pools open on Memorial Day weekend and the only reason Spinnaker Bay is open for just a couple weekends past that is in deference to the condo owners who share the pool. I will certainly look into the possibility of pool furniture for next year as it has been several years since we have purchased new. Although there is one management team for both properties, they are two separate legal entities. Also, residents at Spinnaker Bay expect to be able to utilize the amenities that are there for them so we would not open them up to other property's use. The agreement we have with MAC provides for a deeply discounted rate for all Promenade residents to be able to enjoy an incredible fitness facility and is not available to Spinnaker Bay residents. We are continuing to look into the best way to offer package pickup at Promenade but all packages for both properties are delivered to Spinnaker Bay by the carriers since they can be signed for by a staff member. We would be happy to arrange to have a resident's packages taken over to Promenade but many times the issue is that the Concierge is only there after 3:30pm, Monday - Friday so there is a much more limited time for pickup vs. at Spinnaker Bay. If there is ever a package you need and are not able to pick up at Spinnaker, we will gladly deliver it to Promenade to be picked up or delivered to your apartment should it be urgent. I appreciate your comments and concerns and we will continue to strive to provide a great place to live. Lisa Evans, GM

 Verified Resident 99630vrp 2013 - 2014
Rating Breakdown
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Office Staff
09/21/2014
We couldn't ask for a friendlier concierge. Maintenance team is friendly and always there within 24 hours (not including non work days). Beautiful view and top rated restaurants and shopping are only a few blocks away, walking distance. See More
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The Promenade At Harbor East Manager

09/25/2014

Dear Valued Resident - Thank you so much for sharing your wonderful experience living here at The Promenade. I hope you continue to enjoy your home and all the great things our property and the area have to offer. Please let me know if there is anything we can do to make it even better. Sincerely, Lisa Evans General Manager

 Verified Resident 45343vrp 2013
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Office Staff
12/28/2013
I feel my only complaint is the gathering in the lobby and having to go around and over people and children when exiting or entering building, they really don't clean up after themselves either. I find the staff very helpful and friendly. See More
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The Promenade At Harbor East Manager

03/03/2014

Dear Valued Resident - Thank you for your recommendation and for your feedback about the lobby area as well. We do take all issues that impede the enjoyment of your home very seriously and act quickly to do what we can to balance the activity in the common areas. Please feel free to contact me should you find that this continues. Sincerely, Lisa Evans General Manager

 Verified Resident 45319vrp 2013
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Office Staff
12/28/2013
It has been great. Besides the constant gatherings in the lobby of the promenade. See More
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The Promenade At Harbor East Manager

03/03/2014

Dear Valued Resident - Thank you for your recommendation of The Promenade as well as for your comments relating to the community space. The lobby and community room are available for all residents to utilize and we expect all to conduct themselves in a positive manner thus allowing for a positive living experience for all. We certainly invite everyone to bring all concerns to our attention so we are able to address them quickly and to the best of our ability. I am always available to discuss further should you wish. Sincerely, Lisa Evans General Manager

 Verified Resident 33501vrp 2012 - 2013
Rating Breakdown
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Maintenance
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Office Staff
09/19/2013
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The Promenade At Harbor East Manager

12/03/2013

Dear Resident - Thank you for you taking the time to positively rate our community. I hope you continue to enjoy your home here at The Promenade. Sincerely, Lisa Evans General Manager

 Verified Resident 33376vrp 2012 - 2013
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Office Staff
09/19/2013
So far wonderful.....moved in 2013 that was not a choice See More
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The Promenade At Harbor East Manager

12/03/2013

Dear Resident - Thank you so much for your kind review. I hope you are continuing to find Promenade and Harbor East a wonderful place to call home. Sincerely, Lisa Evans General Manager

Resident 2011 - 2013
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/15/2013
I'd say this apartment building is average, the biggest plus to me is the location, and the biggest con is the price of a tiny apartment. Management is average at best- the "sister" building Spinnaker Bay is across the street and that is where mgmt. is… See More
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The Promenade At Harbor East Manager

04/26/2013

Dear Resident - Thank you for taking the time to share your positive feelings of living at The Promenade as well as your concerns. I understand the feeling that the managment team is not focused as much on the property, however, much of that is due to not having a staff on site and sharing a Concierge and amenities with another site. We want all residents to enjoy their home as well as the atmosphere of the building and will continue to work towards promoting a greater sense of community at The Promenade. Thank you for making The Promenade your home and please feel free to let us know how we can be of greater service. Sincerely, Lisa Evans General Manager

 Verified Resident 14041vrp 2011 - 2013
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Office Staff
04/24/2013
Great neighborhood and building mgmt is highly responsive. Only negatives: no gym and a shared doorman with the building next door See More
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The Promenade At Harbor East Manager

04/26/2013

Dear Resident - Thank you for your positive comments about The Promenade as well as the Harbor East neighborhood. We truly feel this is the best place to live in Baltimore. Although it would be convenient to have a fitness center in the building, all residents are given the opportunity for a deeply discounted membership at the Maryland Athletic Club which is just across the street. MAC offers a huge selection of classes, pools and fitness equipment that would not be possible to fit into a small property fitness center. If you are not already taking advantage of this offer, I highly recommend taking a tour of the MAC facilities. Please feel free to contact the management team with any questions or concerns you may have and thank you for making The Promenade your home. Sincerely, Lisa Evans General Manager

 Verified Resident 4137vrp 2012
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12/11/2012
This is a test review from ApartmentRatings. This will be deleted in a few minutes. See More
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Alena21202 • Resident 2012
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Grounds
Office Staff
08/28/2012
I've been living in the Promenade for almost a year now and was attempting to write this review for awhile. Living in one of the Bozzuto-managed buildings I would expect not only the nice facade of the complex but also reasonable service. However Bozzuto has completely… See More
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The Promenade At Harbor East Manager

08/29/2012

Dear Valued Resident - I appreciate you expressing the concerns and frustrations you have experienced since moving into the property. We certainly want all our residents to enjoy their home and try to provide the best customer service at all times. I understand your desire for a full-time front desk attendant, however, the Promenade has not maintained that position since it was opened. When the management office was merged with Spinnaker Bay in 2010, it actually improved the level of customer service by providing 24-hr access to packages and allowing for an immediate contact in case of an emergency. As an added convenience, a phone with a direct line to the Spinnaker Concierge is located in the business center so it is not necessary to walk across the street to speak to the front desk. We acknowledge that the ability to retrieve packages is very important to our residents. We currently offer 24-hour package pick up and display whether or not a package is waiting for you on the Building Link display screen by the mailroom. On short-notice occasions when our usual front desk team is out, we may have to bring in a security guard who does not have the training or authority to access resident information and is not able to provide packages. Luckily this is not often but it can and will happen from time to time. We generally try to send a notice to everyone via BuildingLink to let residents know that packages will not be available for pickup after a certain time. Although our on-line payment system is extremely convenient, there have been times when there have been issues with double payments when multiple authorizations have been placed into the system. Over the past month we have set new procedures in place to make sure only one auto payment is active and have worked with the software provider to research any error to find out what happened and fix the issue. I apologize that you have experienced an unacceptable high number of double transactions. I trust they were reversed in a timely manner and you have had little issues since then. We do value you as a resident and will continue to improve in any area necessary so we can provide the highest level of customer service expected from Bozzuto. If you would like to discuss your concerns in more detail, I would be happy to set a time to meet with you. Sincerely, Lisa Evans, General Manager

Prospective Resident Visited 2009
Rating Breakdown
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Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/04/2012
This place needed the upgrades and I love how it looks now. Too bad some of these people don't know how to take care of things! See More
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The Promenade At Harbor East Manager

03/06/2012

Dear Valued Resident - I appreciate your comments about how wonderful The Promenade looks now that the renovations have been completed. We are very proud of the finished product and have received many compliments from residents and visitors alike. I also share your concern that some residents and visitors will not treat all the lovely finishings in the way they should but I have faith that everyone wishes to live in a beautiful environment and will do their part to maintain the luxury atomosphere. Sincerely, Lisa Evans, General Manager

Resident 2011
Rating Breakdown
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Maintenance
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Safety
Grounds
Office Staff
09/09/2011
Noisy. Performing a renovation. Will appear nice after. The walls are paper thin and you can hear everying inside and outside of your apartment. See More
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The Promenade At Harbor East Manager

09/27/2011

Thank you for providing us with your concerns relating to the ongoing renovation. I certainly understand the inconvenience past several months have brought, however, there is a light at the end of the tunnel as the renovation of the residential areas is fast coming to an end. The new lobby and amenity areas will be available for use within the next few weeks and all work in the hallways should be winding down by the middle of October. Once completed, The Promenade will be the place to call home in Harbor East with designer up-scale furnishings and decor to rival any residential community. We appreciate all our resident's understanding and continued patience as we come to the end of this grand renovation project. If you would like to discuss your concerns further, I would be happy to set up a time to speak with you. You may reach me at 410-727-2799 or via email at [email protected]

 Updated Review
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Features & Amenities

Parking

  • Garage

General

  • Business Center
  • Coffee Bar
  • Complimentary Transport Service to Downtown Baltimore
  • Elevator
  • On-Site Maintenance
  • On-site Retail
  • Package Receiving Service
  • Petcare Service
  • Pool
  • Public Transportation
  • Recycling Program
  • Roof-top Terrace with Fountain and Community Room
  • Smoke Free
  • Storage Space
  • Valet Dry Cleaning Service
  • Wi-Fi Access

Pets

  • Cats Allowed
    Rent: $50
    Size: Huge,Large,Medium,Small,Tiny
    Restrictions: *$50 Monthly Fee Per Pet *$500 One-Time Pet Deposit *2 Pet Limit
    Pet Limit: 2
  • Dogs Allowed
    Rent: $50
    Size: Huge,Large,Medium,Small,Tiny
    Restrictions: *$50 Monthly Fee Per Pet Under 40 lbs *$75 Monthly Fee Per Pet Over 40 lbs *$500 One-Time Pet Deposit *Breed Restrictions Apply *2 Pet Limit
    Pet Limit: 2

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price
    Price

    $1,489 - $2,400

  • SQ. FT.

    405

  • Available
    Avail.

    5 Units

  • Model

    Patapsco

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $1,915 - $2,342

  • SQ. FT.

    758

  • Available
    Avail.

    1 Units

  • Model

    Avon

  • Price
    Price

    $1,989 - $2,309

  • SQ. FT.

    626

  • Available
    Avail.

    1 Units

  • Model

    Sassafras

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
Bozzuto
VIEW 271 COMMUNITIES

Experience the best of city living when you choose The Promenade at Harbor East. Take your place in the legacy of Baltimore's vibrant Inner Harbor and the city's most prestigious waterfront community ? Harbor East. Surrounded by the sweeping skylines of downtown Baltimore and the waterfront, these boutique Harbor East apartment homes are second to none. You won't find a more desirable location anywhere else and you won't find a sanctuary full of more conveniences than here. The Promenade at Harbor East features an impressive range of quality amenities, including full-service conceirge, and gorgeous apartment home features, creating an elegant atmosphere of luxury, comfort and living your best. With spacious, open layouts with private balcony options, your home has all you need to enjoy coming home each day or working from the comfort of your home office. With everything you want located right where you live, you'll know you're living in the right place. The Promenade at Harbor East is without a doubt among the best for Baltimore apartments.

Office Hours

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Tuesday: 08:00 AM - 06:00 PM
  • Wednesday - Thursday: 08:00 AM - 07:00 PM
  • Friday: 08:00 AM - 05:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at The Promenade At Harbor East?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Promenade At Harbor East?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is The Promenade At Harbor East?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 6 days to their community reviews in the past year.

Who manages The Promenade At Harbor East?
Bozzuto

What is the pet policy at The Promenade At Harbor East?
Cats Allowed
Rent: $50
Size: Huge,Large,Medium,Small,Tiny
Restrictions: *$50 Monthly Fee Per Pet *$500 One-Time Pet Deposit *2 Pet Limit
Pet Limit: 2
Dogs Allowed
Rent: $50
Size: Huge,Large,Medium,Small,Tiny
Restrictions: *$50 Monthly Fee Per Pet Under 40 lbs *$75 Monthly Fee Per Pet Over 40 lbs *$500 One-Time Pet Deposit *Breed Restrictions Apply *2 Pet Limit
Pet Limit: 2

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath


The Promenade At Harbor East Gallery

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Floor Plans

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The Promenade At Harbor East is a 405 - 758 sqft apartment in Baltimore in zip code 21202. This community has a Studio - 1 bedroom, 1 bathroom, and is for rent for $1,489 - $2,400. Nearby cities include Halethorpe, Gwynn Oak, Brooklyn, Woodlawn, and Catonsville. 21229, 21228, 21216, 21207, and 21207 are nearby zip codes.

  • Price

  • Sq. Ft.

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  • Model

MOVE-IN SPECIAL

The Promenade At Harbor East

Provided by Property Management

Management Photos (22)

  • (Manager photo uploaded on 10/08/2020) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 10/08/2020) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 10/08/2020) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 12/14/2018) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 07/07/2019) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 07/07/2019) Image of The Promenade At Harbor East in Baltimore, MD
  • (Manager photo uploaded on 07/07/2019) Image of The Promenade At Harbor East in Baltimore, MD

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