Maintenance could be better at resolving issues. Property is well kept but units could use upgrades to include washers and dryers. The walls are thin so you can hear the neighbors talk and shower. Office staff is just okay.
Manager
1/15/2021
Village of Pine Run
Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community. Christina M.