Review History for Verified Resident 759858

Waterloo Place


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Resident 759858

Verified Resident ā€¢ 2019 - 2020

4/16/2020

Waterloo Apartments is in a great location. The community is secure and beautiful, I have never felt unsafe. Unfortunately, I seemed to have picked a not so great unit (one of the two level apartments) as it seems to be constructed very poorly. I was fairly happy until winter came when I started noticing that the windows and especially patio doors leaked a lot. Not only that but the furnace (which is on the second floor) and the thermostat (which is on the first floor) also contribute to making it impossible to have a comfortable temperature throughout the apartment. Since the windows leak, the first floor is always freezing. The thermostat reads this and tells the furnace to turn on and stay on which makes the second floor extremely hot. So all this winter I have had to wear my winter coat constantly when I am on the first floor, and then strip down when I am on the second. We tried buying and installing the plastic window covers but that has not worked either.
    Manager

    4/18/2020

    Waterloo Place
    While we're happy to hear you're enjoying the location and community, we're sorry to hear you've been experiencing these issues. Please reach out to our team at your earliest convenience to discuss any issues with the windows in your home. We would love the opportunity to work with you to solve the problem and improve your experience in the future - thank you!

    Review 34 out of 196

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    Waterloo Place

    March 2024

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