Review History for anonymous

Woodington West Apartments


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anonymous

Resident 2017 - 2019

6/23/2019

After moving into this complex I had high hopes that this apartment would be my home until i finished the home buying process. The leasing office has a revolving door of staff that doesn't communicate with each other and they never inform the residents when the staff members are changing. They have business hour posted that the staff follows when then want. They try to enforce you to use the resident portal only to stick a notice on your door informing you that they only have two maintenance workers between two properties and it will take months for them to fix one issue . When someone finally comes to fix your issues they Half --- fix it and use cheap products so be prepared to report the same issue again. There is a severe rodent problem (exterminators are sent out only to place mouse traps around your home), stuff constantly leaks, every time they change the outside door locks someone comes and breaks them to gain access to the building so they can charge their phones, do drugs and have sex in on the lower levels. Doesn't matter if you keep a paper trail of all your correspondence with them they will not honor it even though they lied about their own policy. Don't be fooled by the hype on their website. They are advertising these luxurious homes only to be informed that the only building that has those amenities is the first building due to it burning down several years ago. The on site laundry facility is always dirty and don't be surprised if there is a non-resident in there lounging. They will say no one has reported this to them but how would they know if they are supposedly out all day handling evictions and they mark issues on the resident portal completed before someone has even Acknowledged the problem. All in all this place is horrible I would never recommend this complex to anyone and it's sad because this complex is in a good location that has easy access to shopping center and major bus lines.

    Review 2 out of 8

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    Woodington West Apartments

    March 2024

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