Review History for notpleased37

Powder Mill Village Apartments


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notpleased37

Resident 2013 - 2017

3/20/2017

the bookkeeping here is horrible they post your payments when they want regardless if they were paid on time and then they have no accurate way of recording your payments that are made. The balcony conditions are horrible as well the bottom of my balcony got painted only because peolpe where moving in under me however I have requested my balcony be painted for the last 3 years and have been told we will be repairing and painting next season I guess my season hasnt come however they repair and paint the same group 11206 every parking is terrible most neighbors have moved just for parkin g and the lack there of and noise complaints I can here everything in the building when my neighbor sits on the toilet and I'm in my bathroom on the toilet my seat will move. I had a $500.00 credit on account feb 11th 2017 however I received a notice on my door saying I had a $4.25 balance so I ran to pay but then questioned it and was told I didn't owe the $4.25 however it was accepted and never applied to my account then I get email stating I have a balance of $174.40 and I have no idea why and then email directly after that states I have a balance of $74.70 which is also incorrect per my records however if its not paid by tonight I get charged more $ but they haven't explained how i even have a balance. Its pay this and we will let you know later but then I will never see the credit like my $4.25 credit from previous month.. laundry fac only 2 wash 2 dryers in every other budiling with 12 units in each building and they are always broken and they are 1.75 - 225 per wash again only 2 in every other buidling
    Manager

    3/21/2017

    Powder Mill Village Apartments
    Thank you for your review regarding the Powder Mill Apartment Homes. Management welcomes all feedback from our current and future residents. It appears that you are experiencing a few different concerns. We would like to address them with you directly in order to gather all of the necessary information in order to work towards a mutually beneficial resolve. Please contact our Community Relations Department at (800) 900-9439 or by email: communityrelations@smcmail.com to discuss these concerns and any further questions you may have. Best regards, Alicia

    Review 16 out of 222

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    Powder Mill Village Apartments

    March 2024

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