Flats at Bethesda Avenue

Dear Valued Resident, We are blown away by your kindness! Thank you so much for your generous review. We are all so thankful to work alongside a team of individuals who strive to uphold Bozzuto's core values together. Your experience means the world to our team, and we want to do everything in our power to make the Flats truly feel like home. One of the elements that makes our community so special is the wonderful Bozzuto signature services offered. For example, our Concierge team is available 24/7 for your convenience to assist with any questions, package delivery, dinner reservations, etc. They also provide a Home Away from Home service which allows you to feel at ease when traveling knowing that your plants may be watered, cats may be fed, mail will be delivered, etc. Rest easy and enjoy your travels! If there's anything more that we're able to offer to make this experience even better from your perspective, please do not hesitate to reach out. We would love to hear! Thank you again, and please feel free to visit our Leasing Office anytime - even simply to say hello! Sincerely, Becca Sherman Assistant Property Manager The Flats at Bethesda Avenue

Dear Valued Resident, We are so glad to hear you're enjoying your time with us here at the Flats! Your remarks mean the world to us. You've touched on two of the elements we are most proud of here at our community: the amenity spaces and the amazing location. While the features of our apartment homes are certainly brag worthy, we don't believe it should end there. Living within the Flats is more of an experience. With an onsite fitness center and our weekly complimentary fitness classes, you can ditch the gym membership. Our community lounge is the perfect space to entertain. Bring your friends, laptop, or a glass of wine - with wifi, cable, kitchen space, and a spacious atmosphere, this serene space is suited for many purposes. Lastly, as you mentioned, our roof top has such a phenomenal view of downtown. Whether we're firing up the grill up there for an event or perhaps our residents are enjoying a nice read in a lounge chair during the day, you'll love to enjoy the breeze. Our location directly downtown could not be better. With shops, restaurants and services galore, you will find yourself at the heart of Bethesda in the center of convenience. Our Resident Advantage card makes it even sweeter by offering great deals and savings upon your visit to our neighboring businesses. With the close proximity of the Metro, you not only have Bethesda to enjoy, but the entire DC region easily accessible! Thank you again for your kind words, and please let us know if you have any additional comments - we would always love to hear! Sincerely, Becca Sherman Assistant Property Manager The Flats at Bethesda Avenue

Good Afternoon, Valued Resident! Thank you so much for offering such sweet words. We are thrilled to hear that we are meeting the five-star mark and want to do everything within our control to ensure it stays this way! Both our cleaning team and service team do such an amazing job of ensuring that everything is in order and maintained in a timely manner. Our Bozzuto Service team in particular does their very best to make sure that service requests are acknowledged within 24 hours to ensure that a game plan is in place for a smooth and quick resolution. We are always here for you! If there's anything that perhaps we have missed or any items not mentioned above, please do not hesitate to reach out at 301-683-7410 or feel free to pop in to the leasing office - our door is always open! Thanks yet again, and have a wonderful day! Sincerely, Becca Sherman Assistant Property Manager The Flats at Bethesda Avenue

Dear Valued Resident, Your feedback is so incredibly important to our team. Thank you so much for taking the time out of your day to share your experience with our Flats community. It is such a privilege for our entire staff to be a part of a group of individuals who make this space feel like more than just an "apartment building" but instead a comfortable place to call home surrounded by such amazing community. We look forward to continuing our traditional monthly events including wine nights and resident breakfasts with high hopes of incorporating brand new event ideas, as well, as opportunities for neighbors to meet and mingle. It is hard to find a complete balance between suburban serenity mixed with the liveliness and convenience of city living, and we believe that the Flats is in the perfect location in downtown Bethesda to accomplish just that - the perfect mix. If you are looking for the trendiest restaurants and retailers, look no further than directly outside the front door. However, our gorgeous courtyard covered in lovely landscaping and fountains provides a quiet oasis allowing for a peaceful and relaxing atmosphere at any time of year. Again, thank you so much for the kind words. We love hearing about the experiences of our residents as that is the only way we will be able to grow. If there's anything our team is able to do to earn that final star, please let us know. We're open to any and all suggestions and would be happy to discuss further if you'd like to come by the office! Thank you, and have a wonderful day! Sincerely, Becca Sherman Assistant Property Manager The Flats at Bethesda Avenue

Thank you so much for taking the time to highlight your experience here at the Flats! The sense of community existent is truly what makes us the Best of Bethesda. We do not want our residents to feel at home only in the span of their own individual apartments; rather, we hope to provide an experience which allows neighbors to come together and feel a sense of pride and ownership over the community as a whole. We are so thrilled to hear that you experienced this in your time at the Flats - whether at a resident event or in daily interactions with our team. We wish you the best of luck in your new home, and please know that our door is always open! Sincerely, Becca Sherman Assistant Property Manager The Flats at Bethesda Avenue 301-683-7410

Thank you so incredibly much for your wonderful review of our community! We tend to agree that our apartment homes are truly top of the line. With hardwood floors spanning the entirety of the apartment, spacious floor plans, and incredible closet space with signature Elfa shelving from the Container Store, all are sure to absolutely fall in love at first sight. Location is also one of our favorite aspects of the community! The proximity to the Capital Crescent, as you mentioned, is truly unbeatable - especially for our beloved furry friends! We strive to create an atmosphere that is effortless and comfortable for residents - a place that truly feels like home. We are so thankful to hear that we are hitting the mark for you, and we are always eager to hear ways, as well, in which we are able to improve! If you have any suggestions or further feedback, we're all ears. Please contact a member of our team at 301-683-7410. Best, Becca Sherman Assistant Property Manager

Thank you so incredibly much for your wonderful review of our community! We tend to agree that our apartment homes are truly top of the line. With hardwood floors spanning the entirety of the apartment, spacious floor plans, and incredible closet space with signature Elfa shelving from the Container Store, all are sure to absolutely fall in love at first sight. Location is also one of our favorite aspects of the community! The proximity to the Capital Crescent, as you mentioned, is truly unbeatable - especially for our beloved furry friends! We strive to create an atmosphere that is effortless and comfortable for residents - a place that truly feels like home. We are so thankful to hear that we are hitting the mark for you, and we are always eager to hear ways, as well, in which we are able to improve! If you have any suggestions or further feedback, we're all ears. Please contact a member of our team at 301-683-7410. Best, Becca Sherman Assistant Property Manager

Dear Valued Resident, Thank you so much for taking the time out of your day to provide such thoughtful feedback about our community. While you mention the Flats as being right in the heart of Bethesda, we believe it truly IS the heart of the Bethesda. Our amazing residents and incredible sense of community create such a strong tone for what really makes downtown Bethesda such a special place to live. Whether you're looking to get out and about to explore the diverse group of retailers, restaurants, fitness centers, and services located just beyond our doors or if you'd prefer to have our team bring the fun to you in one of our top notch resident events, you will never be at a loss of opportunities. If you have any ideas or suggestions for resident events or partnerships, please do not hesitate to give our team a call! We'd love to hear all of your ideas. Thank you, again, for your amazing review! Please let our team know if there's anything you need from our end. We'd always love to help! Sincerely, Becca Sherman Assistant Property Manager 301-683-7410

Dear Valued Resident, Thank you kindly for taking the time to review our community and provide such thoughtful feedback. We are so delighted to hear that we're checking all of your boxes, and we hope to continue to do so! Please continue to stay updated, as we're always on the lookout for new and creative ideas to bring the Flats together. As always, if you or your family are in need of anything, please let us know how we're best able to assist. Have a wonderful day! Sincerely, Becca Sherman Assistant Property Manager Flats at Bethesda Avenue 301-683-7410

Good afternoon! We truly appreciate you taking the the time to share your experience at the Flats at Bethesda on Apartment Ratings. Our team is thrilled that you enjoy our location, we couldn't agree more that it's outstanding being in the heart of downtown Bethesda and adjacent to the Capital Crescent Trail - the best of both worlds! Our team is looking forward to continuing to raise the bar in the upcoming months with inspiring events to mix & mingle with your neighbors. We are delighted that you call the Flats home and if you have any suggestions that can improve your experience, please do not hesitate to reach out to us directly. Sincerely, Kristin Kristin Fitzgerald Property Manager (301) 683-7410

Dear Valued Resident, Thank you so much for providing us with such detailed feedback. We are truly grateful to be rated so highly in your opinion! It's truly the residents who make this community as fantastic as it is. With such well attended community events such as yappy hours, yoga classes, and wine tastings, it's fantastic to see the sense of community continuously expanding. If you would like to further discuss any of your concerns regarding noise, it'd be my please to either speak on the phone or meet in person. With quiet hours between 10pm and 8am, we hope that our residents will be able to enjoy a peaceful environment in their apartment homes. If you have any further suggestions, we would absolutely love to hear them. We're all ears! Please feel free to stop by during leasing office hours or call 301-683-7410. Thank you again! Sincerely, Becca Sherman Assistant Property Manager Flats at Bethesda Avenue

Valued Resident, we are very happy we could provide you with a positive experience! Thank you so much for your four star review. We are so glad to hear about residents making great use out of our fabulous amenity spaces. With a beautiful rooftop lounge, a 24-hour community room, and a state of the art fitness center, you'll never be at a loss of places to go and things to do. As a Bozzuto managed community, we believe that perfection is a goal worth pursuing. If you have any further suggestions as to how we'd be able to earn that last star, we'd love to hear them. Feel free to stop by our office or give us a call at 301-683-7410. We are so grateful to have you and thankful for your kind words! Sincerely, Becca Sherman Assistant Property Manager Flats at Bethesda Avenue

Dear Valued Resident, We love receiving reviews like this one! Thank you so much for taking the time to elaborate on what its like being a resident at the Flats. The team is constantly working towards planning new events that will provide residents with an opportunity to meet and socialize with their wonderful neighbors. With that being said, please do not hesitate to let us know if we are missing any events that you feel might be successful here, we would love your feedback! Thanks again for taking the time to write such an elaborate review. We are thrilled that you are loving everything about your time here with us. Warm regards, Lindsey Hopmann Property Mananger (301) 683-7410

Good afternoon! Thank you so much for taking the time to share your experience at the Flats so far on Apartment Ratings. We are so happy to hear that you enjoying your apartment home and the peaceful environment that it brings! The team takes great pride in what they do and truly enjoy getting to know each and every resident at the Flats. We hope to see you at our Summer Solstice party tomorrow evening on our roof terrace. Please do not hesitate to ever reach out if you think of anything that could be improved upon at the Flats. All the best, Lindsey Hopmann Property Manager (301) 683-7410

Dear Valued Resident, I certainly want to thank you on behalf of our entire team for such a thoughtful response, we are humbled by your generous review of our Flats community. We believe that finding the perfect apartment home is not only a practical choice but a personal choice as well. The Flats team strives to create memorable experiences for all our residents and I am so pleased to hear that our community has exceeded your expectations! We hope to see you at all our upcoming events and don't hesitate to stop by if you need anything at all. Sincerely, Kristin Fitzgerald Assistant Property Manager (301) 683-7410

Dear Valued Resident, Thank you so much for sharing you feedback on Apartment Ratings. We are so thrilled to hear that you absolutely love your apartment home and the Flats at Bethesda community! The expansive windows overlooking the Capital Crescent Trail in the Flats Fit Club is one of our favorite features in this room - have you had a chance yet to join one of our weekly fitness classes? We also will be hosting a Summer Solstice party on our Roof Terrace to celebrate the first day of Summer next week. We hope you will use this as another opportunity to take advantage of our beautiful rooftop amenity! If there is anything the team can do to enhance your experience at the Flats at Bethesda, please do not hesitate to reach out to us directly. Have a wonderful upcoming weekend! Sincerely, Kristin Fitzgerald Assistant Property Manager (301) 683-7410

Good afternoon Valued Resident, Thank you kindly for your positive remarks, we agree that our Concierge team is absolutely top-notch! Having a 24-hour Concierge, our residents can always expect personalized service that goes above and beyond on a daily basis. We agree that our location in the heart of downtown Bethesda, adjacent to the Capital Crescent Trail, is perfect for our residents and their four-legged friends - so glad you are enjoying it! A summertime Yappy Hour will be hosted in the Courtyard in the upcoming months, stay tuned for details! Have a fantastic weekend and please don't hesitate to stop by if you need anything, including a treat at the front desk for your furry friend. Sincerely, Kristin Fitzgerald Assistant Property Manager (301) 683-7410

Hello Valued Resident, Thank you so very much for sharing your exceptional experiences with the Apartment Ratings community! Our team takes great pride in creating an environment where all our residents feel right at home. We are so delighted to hear that you enjoy your day-to-day experience and our Away From Home service will provide you with this same peace of mind when out on vacation or away on business. Please do not hesitate to reach out to us if there is anything you need, have a wonderful weekend. Sincerely, Kristin Fitzgerald Assistant Property Manager (301) 683-7410

Hello Valued Flats Resident, On behalf of our entire team, thank you so much for taking the time share your experience at the Flats at Bethesda! We couldn't agree more that our location in the heart of downtown Bethesda is outstanding and love to hear that our building & team continues to exceed your expectations. The Flats community is extremely special and we are so thrilled that you are a part of it! On the heels of celebrating all our amazing residents at our various Resident Appreciation Week festivites, stay tuned for even more enjoyable events planned for the upcoming Summer months! If there is anything we can do to make your experience at the Flats community even better, please do not hesitate to reach out as we are all truly happy to assist! Have a fantastic Memorial Day weekend! Sincerely, Kristin Kristin Fitzgerald Assistant Property Manager (301) 683-7410

Hello, I am so sorry to hear that you are experiencing noise issues in your apartment home. I would love the opportunity to speak further about your observations and put together a plan of action on how we can improve your experience.. Would there be a time this week that might work best with your schedule? I look forward to hearing from you soon! Regards, Lindsey Hopmann Property Manager (301) 683-7410

Hello Valued Flats Resident, Thank you for the wonderful review on Apartment Ratings. We are so pleased to hear that you are enjoying your home with us at the Flats. Our location is definitely one of our favorite things about the community. We are headed downstairs to Pottery Barn for a Sip & Shop event this evening, we hope that you can join us! If not, we hope to see you at our other events taking place this week for Resident Appreciation Week. Please do not ever hesitate to let any of our team members know if there is anything that we could improve upon here at the Flats. Thanks again! Lindsey Hopmann Property Manager (301) 683-7410

Dear Valued Flats Resident, We are so lucky to have such wonderful residents (two and four legged) residents here with us at the Flats. Our location not only provides quick access to shops and restaurants but also provides our four legged friends plenty of space to play in the back courtyard area. We love how strong the sense of community is at the Flats and are much looking forward to seeing everyone at our Resident Luau on Monday to kick off Resident Appreciation Week! Thank you for taking the time to share your feedback with the Apartment Ratings community, we are so appreciative! Please do not hesitate to give us a call if we can ever assist with anything. Warm regards, Lindsey Hopmann Property Manager (301) 683-7410

Dear Valued Resident, We love reading reviews like this one! Thank you for taking the time to share your experience at the Flats on Apartment Ratings. The team works really hard to ensure that all of our resident's expectations are exceeded on a daily basis. Our residents are truly what makes the Flats such a special place to live. We are excited to be celebrating you and your neighbors next week at Resident Appreciation Week. Please do not hesitate to let me ever know if there is something that could improve upon in our community. Have a wonderful weekend! Lindsey Hopmann Property Manager (301) 683-7410

Good afternoon, Thank you for taking the time to write this lovely review! We are so thankful that you now call the Flats at Bethesda Avenue home. Our convenient location and Bozzuto top-notch services definitely help create that care free living environment that our residents deserve! We are so happy to hear that this living environment has exceeded your exceptions. Please reach out to myself or a team member if you ever need anything. All the best, Lindsey Hopmann Property Manager (301) 683-7410

Hello! Thank you for sharing your kind words about the Flats with the Apartment Ratings community. We love that you feel right at home here and are taking full advantage of the Flats Fit Club, club room and roof top retreat (which might be our favorite). The team here takes great pride in our community and also loves to brag about working here. Please do not hesitate to stop by the office if you ever need anything or simply just want to say hello! Thanks again, Lindsey Hopmann Property Manager (301) 683-7410