The Apts are beautiful. Leasing mgmt team is not nice once you move in. Maintenance and cleaning has gone down dramatically since moving in. It is time for an interior face lift. The concierge team is amazing!
Manager
6/17/2020
Gallery Bethesda
Thank you for taking a moment to share your thoughts with us. While we’re glad that you’ve had great interactions with our concierge team and find our apartments beautiful, it’s unfortunate to learn that you have concerns with some aspects of our community. We can assure you that providing our residents with great service is of the utmost importance. Please give our management office a call at your earliest convenience, so that we may work with you to address your concerns. You may also contact our Customer Success Team by email at CustomerSuccessTeam@vmimgmt.com
~ Customer Success Team