Ratings & Prices for The Glens on Battery Lane, Bethesda, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.2
Safety	4
Office Staff	4.2
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	4.8/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.6/5
SatisFacts™ Renewal Survey	3.2/5

Review Count

Number of reviews in the past 365 days	45

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	10.33 days

Ratings & Reviews (171 Reviews)

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Verified Resident • vrp • 2021

02/20/2021

Move in was a breeze! Adolfo was extremely helpful and made this process easy. The access key code at the front door isn't working so that has been inconvenient when ordering food, letting guests in, etc. See More

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The Glens on Battery Lane Manager

02/22/2021

We are happy to hear the move in process was so seamless for you and I'll be sure to pass along your kind words to Adolfo! Please email me your contact information at your earliest convenience to see how we can better assist you with the issue you mentioned, my email is [email protected] Sincerely, Mary Alice Haft - Sr. Community Manager

Verified Resident • vrp • 2019 - 2021

Updated Review

02/08/2021

You are paying for location here. Bottom line. It's adjacent to downtown Bethesda and since it's older with less amenities it's priced reasonably. I was homeless 10 years ago so I have a higher tolerance for less-than-ideal living situations. The issue that I didn't care about… See More

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The Glens on Battery Lane Manager

02/26/2021

Thank you for sharing your experience with us. Your comments are so helpful for us to improve and grow! I would love to get more details so I may make sure any deficiencies are addressed. If you are amenable, I would like to have a one-on-one call with you so we can explore the items that have upset you. If you would, please email me at [email protected] the preferred times and contact information so I may assist. Your opinions are very important to us! Mary Alice Haft - Sr. Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2021

Updated Review

02/06/2021

My experience at this community has been poor. Security & safety are a major issue: I've had hundreds of dollars worth of packages stolen and my car was recently broken into. Management refuses to put up security camera or do anything to solve the problem. My… See More

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The Glens on Battery Lane Manager

02/26/2021

Thank you for taking the time to share your concerns with us. We do understand your frustration. At Aldon Management, the Resident experience is very important to us. If you are unhappy, we want to help. If you would like, I would welcome a phone visit to hear more about your experiences and resolve them. If you would like to schedule a call at a convenient time for you, please email me your contact information at [email protected]ement.com and I will make myself available to you. Mary Alice Haft - Sr. Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

Updated Review

02/04/2021

This is a comfortable community - the other residents are generally quiet and congenial and the staff is friendly and responsive. It's in a good location, with lots of interesting restaurants close by and with a grocery store and pharmacy both within walking distance.

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The Glens on Battery Lane Manager

02/18/2021

We appreciate your feedback and are happy to hear you are enjoying the location and it's proximity to restaurants and shops. We look forward to seeing you around the community. Please don't hesitate to reach out if you should need anything. Mary Alice Haft - Sr. Community Manager

2 Previous Reviews· Last 12/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/30/2021

Need to provide a gym, laundry rooms on each floor, carpet removed in foyer, more secure mailroom, packages are stolen all the time. Barbecue use outside would be ideal. Better functioning elevators, they seem to break or run very slowly

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The Glens on Battery Lane Manager

02/04/2021

Thank you for your review. Our top priority is to provide enjoyable living by offering superior service to our residents. We would love the opportunity to improve your experience. Please reach out to us at your earliest convenience. Thank you, and we hope to hear from you soon. Mary Alice Haft - Sr. Community Manager

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020 - 2021

Updated Review

01/18/2021

I am here from early 2020. I find that 4998 Battery Lane is a very good place to live. The community service is good. Usually, the people stay here calm and quiet, but sometimes I found the noise of running, hammering etc.

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The Glens on Battery Lane Manager

01/26/2021

Thank you so much for your review. We are happy to hear that you are enjoying your home. Please don't hesitate to reach out if you should need anything. Mary Alice Haft - Sr. Community Manager

Previous Review

· 09/10/2020

ah1332a • Resident • 2021

01/15/2021

Live here currently (4998, Jan 2021). Honestly, the worse place I have ever inhabited. Thin walls, horrible plumbing, disgusting and expensive laundry room (at least $15 to do two weeks worth of laundry) cars getting broken into, and literally THOUSANDS of dollars of package theft. THOUSANDS.… See More

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The Glens on Battery Lane Manager

01/26/2021

Thank you for sharing your thoughts on our community with us. Although we are saddened to learn how you have been feeling about our community, we truly appreciate your feedback as we move forward and improve our services. I would love to have the opportunity to improve our communications with you so please contact me at your earliest convenience at [email protected] Thank you. Mary Alice Haft - Sr. Community Manager

Verified Resident • vrp • 2017 - 2020

Updated Review

12/19/2020

I have enjoyed living here I've always had a pleasant experience with both the management and also with the maintenance department. Glenn's on battery lane is an excellent place to call home and should be considered in your apartment search. Not to mention the free parking,… See More

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The Glens on Battery Lane Manager

12/29/2020

Thank you for sharing your review. We are happy to hear that you enjoy living in our community. Please continue to share your feedback with us. We aim to please and love to hear from our residents! Thank you. Mary Alice Haft - Sr. Community Manager

Previous Review

· 09/10/2020

Verified Resident 845376 • vrp • 2020

11/19/2020

It is great so far. I really like it because it is very warm here and I am happy to be here. Thank you to Adolfo for helping me and my girlfriend with the whole process of moving in from looking to an apartment to the… See More

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The Glens on Battery Lane Manager

11/30/2020

Thank you so much for your review and welcome to The Glens on Battery Lane. Our goal is to make all our residents feel at home and we are glad to have hit the mark with you! We take great pride in our staff and we look forward to continuing to provide you with the best experience possible. Mary Alice Haft - Sr. Community Manager

Verified Resident 844276 • vrp • 2020

11/16/2020

Happy to stay here I'll recommend to friends and family stuff members are very friendly and good customer service appartement are so clean and secure quit neighborhood I can come anytime with no worries nice

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The Glens on Battery Lane Manager

11/18/2020

Wow, thank you for taking the time to share your 5 star rating and review! We are pleased to hear how happy you are with your choice and that you love everything from location, to the apartment itself and our exceptional staff. Have an awesome day! Mary Alice Haft - Sr. Community Manager

Verified Resident 842497 • vrp • 2020

11/11/2020

I just moved in a week ago ?? so we are just getting getting used the neighborhood and it's surroundings. We had a very good experience getting the apartment and moving in. Our sales agent, Mona Sims was great. See More

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The Glens on Battery Lane Manager

11/18/2020

We're pleased to hear that Mona was able to make your experience so amazing. Thank you for taking the time to share your feedback, we look forward to serving you throughout your time at The Glens on Battery Lane. Welcome home! Mary Alice Haft - Sr. Community Manager

Verified Resident 840283 • vrp • 2020

11/05/2020

So far neighbors are great but the bug problem is very overwhelming and I wish that they would have been more prompt about getting an exterminator. I contacted someone on Saturday and it's Thursday and they are just now coming.

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The Glens on Battery Lane Manager

11/18/2020

Thank you for taking the time to share your feedback with us. We are pleased to hear your neighbors are great! In regards to the issue you experienced, we have an extermination company that comes to perform preventative and scheduled treatments on Thursdays, this should have been communicated to you when you reached out to us on Saturday and we would like to apologize for the miscommunication and inconvenience if that was not the case. Please know that we appreciate your feedback as we are always looking for ways to improve. Kind Regards, Mary Alice Haft - Sr. Community Manager

Verified Resident 700038 • vrp • 2019 - 2020

11/05/2020

Community is good and cooperative. However I would prefer to have a better mailing/in coming packages system so we all don't fear that our package will get stolen. Also, security should be improved. A stranger can walk in anytime of someone opens a door for them.… See More

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The Glens on Battery Lane Manager

11/18/2020

Thank you so much for your review and feedback. We can assure you that our community is continually improving. If you would like to discuss any of the concerns you have, please don't hesitate to reach out to me at [email protected] I hope to hear from you soon! Mary Alice Haft - Sr. Community Manager

Verified Resident 838831 • vrp • 2020

11/02/2020

So far, it has been okay. I was unhappy that, 1) I was not informed about the air conditioning and heating situation prior to moving. Had I known that I would not be able to use air conditioning for months, I would have likely considered another… See More

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The Glens on Battery Lane Manager

11/18/2020

Thank you for taking the time to share your concerns. I would like to get additional information from you. Our goal at The Glens on Battery Lane is to deliver an exceptional customer experience and addressing issues is a top priority. I would like to discuss this further so that I can talk to the team about your experience. Please email me at [email protected] when you have a moment. Kind Regards, Mary Alice Haft - Senior Community Manager

Verified Resident 682068 • vrp • 2020

10/24/2020

So far so good. Only down fall are the .recycle bins in front of my unit. Smelly of they can be moved, that would make it better. Also extra car tags for multiple vehicles in units would be good. Even paint for it See More

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The Glens on Battery Lane Manager

10/27/2020

Welcome to The Glens on Battery Lane! We are glad you are settling in nicely and enjoying our community so far. We are always actively working on ways to improve, please contact me directly to discuss your review at [email protected] We appreciate your feedback and are so glad you are here! Mary Alice Haft - Sr. Community Manager

Verified Resident 733010 • vrp • 2019 - 2020

10/22/2020

Mostly I've had a great experience here. I've only had two real issues. First is not knowing who to contact in the management office for different things, the other is package theft. Mgmt is clearly not doing anything about package theft.

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The Glens on Battery Lane Manager

10/27/2020

Thank you so much for your positive comments about The Glens on Battery Lane, we are glad that overall you have had a good experience. We would like the opportunity to discuss your concerns further, you can always message us directly through the resident portal or give us a call at (301) 368-8572 for assistance, you can also reach out to me directly at [email protected] Have a great day! Mary Alice Haft - Sr. Community Manager

Verified Resident 224583 • vrp • 1999 - 2020

10/15/2020

Excellent maintenance and location -- utilities included -- diverse resident population -- nearby grocery store, many haircutters, restaurants, a major rescue squad -- free bus service -- outstanding public schools

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The Glens on Battery Lane Manager

10/23/2020

We strive for 100% satisfaction, and it is great to hear that you have had such a positive experience at The Glens on Battery Lane. Please let us know if there is anything else we can do to make your home more enjoyable. Have a great day! Mary Alice Haft - Sr. Community Manager

Verified Resident 657838 • vrp • 2019 - 2020

10/15/2020

This is a no-frills building, but the neighbors are mostly quiet and respectful, the maintenance staff are friendly, and the apartments are large and reasonably priced for the area. If I have to be stuck in an apartment during COVID, I'm glad it's this one. I… See More

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The Glens on Battery Lane Manager

10/21/2020

We appreciate your review and are thrilled to hear that you are enjoying your home and all the conveniences The Glens on Battery Lane has to offer such as location and proximity to nearby businesses. Please don't hesitate to reach out should you need anything. Mary Alice Haft - Sr. Community Manager

Verified Resident 832269 • vrp • 2007 - 2020

10/13/2020

Roaches are invading my building. Been here since '07 and it's never been this bad. New neighbors just moved in above and they have no consideration for the people that live below them. This is a great location.

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The Glens on Battery Lane Manager

10/14/2020

Thank you for bringing this to our attention. We'd love a chance to learn more about what you're noticing, so we can see how best to assist you. Whenever you have a moment, please contact me at [email protected] We hope to hear from you soon. Mary Alice Haft - Sr. Community Manager

Verified Resident 797273 • vrp • 2018 - 2020

10/08/2020

I moved into this apartment 2 years ago, but I have live in there apartments since 1995. I have had great experience with Aldon staff. It is close to my work, supermarkets, fastfood and fine restaurants, schools, parks and walking trails

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The Glens on Battery Lane Manager

10/09/2020

Thank you for your 5 stars. This review makes our day and we're so honored to hear you have been living in our Aldon communities for 25 years. We appreciate your feedback and are so glad you're here! Mary Alice Haft - Sr. Community Manager

Verified Resident 808532 • vrp • 2020

10/08/2020

The Glens on Battery Lane is within walking distance to NIH, metro and Harris Teeter supermarket. There's also a free Bethesda circulator stop steps away from the complex to get around in town. The management is overall good. Maintenance is prompt on weekdays (do expect response… See More

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The Glens on Battery Lane Manager

10/09/2020

Our team is so happy to hear that our community and convenient location are the perfect fit for you and hope you continue to enjoy your time at The Glens on Battery Lane! Thank you for taking the time to share your experience with us. Mary Alice Haft - Sr. Community Manager

Verified Resident 823223 • vrp • 2020

09/24/2020

Everyone in the leasing office was so nice and helpful. Adolfo Black made my process seamless and it was a huge relief considering this was my first apartment that I was renting by myself. He even took time to show me where I would be unloading… See More

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The Glens on Battery Lane Manager

09/29/2020

Thank you so much for taking the time to share your wonderful review of our community! We love to hear comments about our team and the experience we provide to our residents. Please reach out to our team if you need anything at all and thank you for choosing to call The Glens on Battery Lane home! Mary Alice Haft - Sr. Community Manager

Verified Resident 821765 • vrp • 2020

09/21/2020

Great experience! I moved from Italy and the assistance was great. The apartment was perfect for our needs. Best position for NIH workers. The NIH Clinical Center is 10 min walking distance. The staff is helpful See More

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The Glens on Battery Lane Manager

09/24/2020

Thank you for this wonderful review! We are so glad we can be of service to you with every aspect of joining our community. We appreciate knowing you love it here so far and are always around to lend a helping hand. Welcome home! Mary Alice Haft - Sr. Community Manager

Verified Resident 814040 • vrp • 2019 - 2020

09/08/2020

This community is better than I guessed. It's close to the Bethesda downtown and Metro, but not noisy. Bethesda Trolley trail and public park between apartments and NIH. Close to Harris Teeter. The rent price is reasonable.

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The Glens on Battery Lane Manager

09/10/2020

Thank you for this feedback! We're glad The Glens on Batter Lane works out for you and appreciate your thoughts. We're always here to help so please don't hesitate to reach out! Mary Alice Haft - Sr. Community Manager

Verified Resident 812195 • vrp • 2012 - 2020

09/05/2020

Community is great and the neighbors are excellent. The managing office works well. The exterior is kept very clean. Parking is always available and well lit. The laundry room is always available and clean.

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The Glens on Battery Lane Manager

09/10/2020

Thank you for choosing The Glens on Battery Lane as your home! We're so glad our community is the right fit for you. We appreciate the support so much! Mary Alice Haft - Sr. Community Manager

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site

General

24-hour management availability
Elevator
On-Site Maintenance
On-Site Management
Package Receiving Service
Short Term Lease Available

Pets

Cats Allowed
Deposit: $500
Restrictions: Up to 25 lbs. fully grown. Cat rent: $35 per month, Dog rent: $45 per month. $500 pet deposit.
Comments: Up to one pet per apartment, dog or cat, in designated buildings only (4949 and 4890 Battery Lane).
Dogs Allowed
Deposit: $500
Restrictions: Up to 25 lbs. fully grown. Cat rent: $35 per month, Dog rent: $45 per month. $500 pet deposit.
Comments: Up to one pet per apartment, dog or cat, in designated buildings only (4949 and 4890 Battery Lane).

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,547 - $1,651
SQ. FT.
389
Available
Avail.
N/A
Model
Studio

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
799
Available
Avail.
21 Units
Model
C-1BR/1BA

Contact Property

Price
Price
$1,336 - $1,625
SQ. FT.
745 - 899
Available
Avail.
5 Units
Model
1BR/BA

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,550 - $1,850
SQ. FT.
1,005
Available
Avail.
17 Units
Model
C-2BR/1BA

Contact Property

Price
Price
$1,592 - $1,874
SQ. FT.
841 - 1,155
Available
Avail.
5 Units
Model
2BR/1BA

Contact Property

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,774 - $2,141
SQ. FT.
1,061 - 1,195
Available
Avail.
6 Units
Model
2BR/1.5BA

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,950 - $1,995
SQ. FT.
1,113 - 1,241
Available
Avail.
N/A
Model
2BR/2BA

Contact Property

3 Bedrooms, 1.5 Bathrooms

Price
Price
$2,600 - $2,797
SQ. FT.
1,387
Available
Avail.
1 Units
Model
3BR/1.5BA

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,544
SQ. FT.
1,341
Available
Avail.
N/A
Model
C-3BR/2BA

Contact Property

Price
Price
$2,727 - $2,935
SQ. FT.
1,341
Available
Avail.
N/A
Model
3BR/2BA

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Enjoy the lifestyle and convenience that comes with living in Bethesda. The Glens on Battery Lane offers completely renovated one, two, and three-bedroom apartment homes as well as traditional apartments. Conveniently located adjacent to the National Institutes of Health and just minutes to Bethesda Metro, I-495 and Downtown DC, with shopping, dining and entertainment just steps from your front door. We invite you to enjoy urban living in a suburban setting at the Glens. We are virtually open - Call us to schedule your virtual tour today!

Office Hours

Sunday: By Appointment Only
Monday - Wednesday: 09:00 AM - 06:00 PM
Thursday: 09:00 AM - 07:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Glens on Battery Lane?
The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Glens on Battery Lane?
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How safe is The Glens on Battery Lane?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 10.33 days to their community reviews in the past year.

Who manages The Glens on Battery Lane?
ALDON MANAGEMENT CORPORATION

What is the pet policy at The Glens on Battery Lane?
Cats Allowed
Deposit: $500
Restrictions: Up to 25 lbs. fully grown. Cat rent: $35 per month, Dog rent: $45 per month. $500 pet deposit.
Comments: Up to one pet per apartment, dog or cat, in designated buildings only (4949 and 4890 Battery Lane).
Dogs Allowed
Deposit: $500
Restrictions: Up to 25 lbs. fully grown. Cat rent: $35 per month, Dog rent: $45 per month. $500 pet deposit.
Comments: Up to one pet per apartment, dog or cat, in designated buildings only (4949 and 4890 Battery Lane).

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths and 3 Beds, 2 Baths

The Glens on Battery Lane

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsA

Review CountA

Manager's Review EngagementA+

Manager's Review Reply TimeA-

Ratings & Reviews (171 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

The Glens on Battery Lane Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time