Avana Heather Ridge
#2,454 #2 #127

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Avana Heather Ridge

16021 English Oaks Avenue, Bowie, MD 20716
(316 Reviews)
$1,871 - $11,257/mo

Avana Heather Ridge Reviews

(268)

4.4 rating

See Details

316 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1151062

Verified Resident 2022 - 2023

6/17/2023

Living here at this beautiful community has been nothing short of amazing and beautiful. A very clean and quiet neighborhood. Lovely atmosphere. The management has been nothing short of amazing and lovely. I will be extending my lease. The maintenance is nothing short of amazing with their response time. I love living here and will not leave this community until I am buying my own house

    Manager

    6/20/2023

    Avana Heather Ridge
    Verified Resident 1151062, we are so happy to read such a great review about Avana Heather Ridge! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Avana Heather Ridge! Lenette Vargas, Community Manager
    Review Author Icon

    Resident 1150244

    Verified Resident 2021 - 2023

    6/14/2023

    Place is a dump, and seriously overpriced. I only lived here because I didn’t have another option. I would not recommend this place to anyone. Crime is rampant. Dog crap everywhere thanks to entitled residents who let their dogs out off-leash. You can’t open your windows unless you want your home to smell like a hookah bar.

      Manager

      6/15/2023

      Avana Heather Ridge
      Hi Verified Resident 1150244, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (301) 464-6305. We look forward to hearing from you.
      Review Author Icon

      Resident 1146544

      Verified Resident 2023

      6/3/2023

      Not a newer community, which shows in architecture, condition, and some in unit equipment. But, maintenance seems somewhat proactive, is responsive and knowledgeable. Grounds are well kept. Square footage and storage vs. what you pay were a main reason I rented here.

        Manager

        6/6/2023

        Avana Heather Ridge
        Verified Resident 1146544, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Heather Ridge! If you have any further questions, please give us a call. We're always happy to help! Lenette Vargas, Community Manager
        Review Author Icon

        Resident 1145716

        Verified Resident 2022 - 2023

        5/31/2023

        A great experience to live in a comma such as this one...,........................,...,,,,,,,,,,....,,,,,,....

          Manager

          6/1/2023

          Avana Heather Ridge
          Thank you very much for this review! We appreciate your kind words and if there is anything further we can do for you, please don't hesitate to let us know and we'd be happy to assist! Lenette Vargas, Community Manager
          Review Author Icon

          Resident 1144571

          Verified Resident 2022 - 2023

          5/27/2023

          Overall, a lovely community. I feel safe and love the quiet atmosphere. Location is great and is walking distance to many restaurants and shops and several walking trails/parks. The staff is friendly and helpful and replies to requests promptly. The landscaping is beautiful and provides the community with gorgeous views.

            Manager

            5/31/2023

            Avana Heather Ridge
            Verified Resident 1144571, we're happy you found our staff to be so supportive during your experience here at Avana Heather Ridge. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Lenette Vargas, Community Manager
            Review Author Icon

            Resident 1143690

            Verified Resident 2022 - 2023

            5/24/2023

            Thank you Ms. Lenette you have a Wonderful Management! My heartfelt Thanks for your assistance And help . You always take care and things needed the request and repair on time , I truly appreciate it. God bless you and your whole management! I’m blessed to be a part of this community with your Management.

              Manager

              5/25/2023

              Avana Heather Ridge
              Verified Resident 1143690, we're happy you found our staff to be so supportive during your experience here at Avana Heather Ridge. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Lenette Vargas, Community Manager

              Updated Review

              Review Author Icon

              Resident 1067890

              Verified Resident 2018 - 2023

              5/1/2023

              I’ve lived at Heather Ridge for nearly 5 years. It’s quiet and I feel safe. They’re in a great location and there’s ample parking. The leasing office is very responsive to any issues that arise. I love that they do multiple things for the residents.

                Manager

                5/2/2023

                Avana Heather Ridge
                Verified Resident 1067890, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Heather Ridge. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Lenette Vargas, Community Manager
                Review Author Icon

                Resident 1132851

                Verified Resident 2023

                4/19/2023

                Very nice apartment (except front door has dents, unclean spills in concrete in stairwell) and nice/helpful office personnel so far! The facilities/grounds are nice. Wish there were security cameras/surveillance for the price & really wish smoking (especially marijuana which is currently illegal) was not allowed because of smells in stairwell & getting into our apartment triggering asthma symptoms.

                  Manager

                  4/19/2023

                  Avana Heather Ridge
                  Thank you for your candid feedback. We appreciate any and all feedback as it helps us to be able to provide a higher level of customer service. I would like the opportunity to better understand your concerns. When you are available to discuss these issues and possible solutions? Please feel free to call me Lenette Vargas, Community Manager at 301-464-6305.
                  Review Author Icon

                  anonymous

                  Resident 2019 - 2023

                  2/20/2023

                  Nice apartment but beware of smokers

                  I have lived in this apartment complex for a few years. For a while I didn’t really have any complaints. The maintenance team is very responsive. The grounds are well kept, the community is pretty quiet, and the location is great. My big complaint is the cigarette smoke smell coming from the downstairs apartment (the person doing the smoking isn’t the leaseholder he’s a guest living there). Even though the person smokes on the patio the smell of the cigarette (the smell is horrible) gets into my apartment and pretty much takes over my living room and sometimes spreads to the kitchen and dining room. It’s gotten to the point where sometimes I have to use a footstool to prop my door open so I can air out the cigarette smell cause it stinks. I was told that since this isn’t a non-smoking community there is nothing that can be done so I’m stuck dealing with a foul-smelling living room almost every evening and some mornings until my lease is up. I hate to say this because I do like it here but if you’re a non-smoker or allergic to cigarette smoke beware.

                    Manager

                    2/24/2023

                    Avana Heather Ridge
                    We appreciate your review and we're happy to hear you've had an overall positive living experience with us. We pride ourselves with providing with providing exceptional service and living experience that puts a smile on our residents' faces. We're sorry to hear that the cigarette smell has been an issue for you. We would love to talk to you more about this. Please feel free to reach out to Lenette Vargas, Community Manager at 301-464-6305. Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 1057180

                    Verified Resident 2020 - 2022

                    1/1/2023

                    Love the community. Im going on my third year here and I have zero complaints. Whenever I put in a maintenance request, team members go above and beyond to ensure satisfaction. I would definitely recommend this community to others.

                      Manager

                      1/3/2023

                      Avana Heather Ridge
                      Verified Resident 1057180, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Heather Ridge. We are always more than happy to assist you if anything else comes up. Take care!
                      Review Author Icon

                      Resident 1095669

                      Verified Resident 2022

                      12/19/2022

                      Everything is fine. The quality of the carpet, the bathrooms, the counters, and the size of the living rooms don't match the rent. The economy seems to make average things very very expensive. Not being able to use the space in the leasing center is a huge problem. Why put the pictures on the website if the space is not available??? Especially with such a small living room.....

                        Manager

                        12/20/2022

                        Avana Heather Ridge
                        Verified Resident 1095669, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Heather Ridge!
                        Review Author Icon

                        Resident 1094941

                        Verified Resident 2021 - 2022

                        12/16/2022

                        People who live above you, will keep you up at night because of the poor installation of the flooring. Walls are thin. Community is pretty quiet. I don’t see any notifications for events that occur at the leasing office. The hours at the leasing office suck because they’re only available Monday through Friday. No one is available on weekends.

                          Manager

                          12/17/2022

                          Avana Heather Ridge
                          Hello Verified Resident 1094941, thank you for reaching out to let us know about your displeasure. We are constantly seeking ways to improve our service to our residents, and your review is valuable feedback. We'd love to speak with directly about the noise complaint policies and communication, so please contact Lenette Vargas, Community Manager at 301-464-6305. Thank you.

                          Updated Review

                          Review Author Icon

                          Resident 1056411

                          Verified Resident 2022

                          12/11/2022

                          I think this is a lovely community of residents. The management team and maintenance staff are courteous, responsive and helpful. It is quiet and peaceful, and only a five minute walk away from the Bowie Community Pond. There is a nice balance of small families, older residents, and couples. So you can really choose to be a good neighbor by saying hello and making small talk. The appliances and interior design of the apartments are about 20 years old, and so it seems cozier than the newer models apartments shooting up. For me, this means less natural light and closed-off spaces in the units. I love the apartment and have settled here nicely over the last six months. Just make sure you add about $150 to the quoted price of your rent because they do add on several additional small fees that seem repetitive and more than a little exploitative. Negotiate the price of your rent down, if you can. Just saying. Over all, I actually do like living here and I really appreciate how much care is taken to make this apartment community highly livable and enjoyable. You can live well here.

                            Manager

                            12/13/2022

                            Avana Heather Ridge
                            Hi Verified Resident 1056411, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Avana Heather Ridge! Lenette Vargas, Community Manager
                            Review Author Icon

                            Resident 1090550

                            Verified Resident 2022

                            12/3/2022

                            This is a wonderful place to live if you are looking for a nice homelike style a apartment..a very clean quiet neighborhood and really beautiful..and walking distance to Bowie town center shopping plaza

                              Manager

                              12/5/2022

                              Avana Heather Ridge
                              Verified Resident 1090550, we are so happy to read such a great review about Avana Heather Ridge! If you have any further questions, please give us a call. We're always happy to help! Lenette Vargas, Community Manager
                              Review Author Icon

                              Resident 1089392

                              Verified Resident 2014 - 2022

                              11/29/2022

                              Great community! The leasing office staff are responsive to all requests. The Maintenance staff are helpful with any and all issues in the apartment. It is centrally located to shopping, restaurants, and entertainment.

                                Manager

                                11/30/2022

                                Avana Heather Ridge
                                Verified Resident 1089392, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Lenette Vargas, Community Manager

                                Updated Review

                                Review Author Icon

                                Resident 1016051

                                Verified Resident 2022

                                11/17/2022

                                Since moving in I have been pleasantly surprised by how quiet it is. The staff is very helpful and they have always make my concerns a priority. They have responded to my maintenance request promptly and have responded to my emails the same day. They make my family feel comfortable living here. The parking is plentiful and the option of a garage space is a bonus. My family has been very happy since moving here.

                                  Manager

                                  11/18/2022

                                  Avana Heather Ridge
                                  Verified Resident 1016051, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Lenette Vargas. Community Manager
                                  Review Author Icon

                                  Resident 1085348

                                  Verified Resident 2022

                                  11/15/2022

                                  Community is clean and quiet. It is a bit dark at night, more lightning would be a plus. We had a few car break ins which negatively impacted my experience. The leasing office was very professional and made my move extremely easy.

                                    Manager

                                    11/16/2022

                                    Avana Heather Ridge
                                    Verified Resident 1085348, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Lenette Vargas, Community Manager
                                    Review Author Icon

                                    Resident 1076132

                                    Verified Resident 2018 - 2022

                                    10/17/2022

                                    My main thing is the speed through the property the speed bumps resolved nothing. We need a gate at the back of the property with the tenants only have access it will stop the cars that cut through the property.

                                      Manager

                                      10/21/2022

                                      Avana Heather Ridge
                                      Hello Verified Resident 1076132, we appreciate you taking the time to leave us this feedback. Thanks again for the recommendation, and have an amazing day! Lenette Vargas, Community Manager

                                      Updated Review

                                      Review Author Icon

                                      Resident 1068586

                                      Verified Resident 2014 - 2022

                                      9/22/2022

                                      The Avana Heather ridge community is a very friendly, safe and clean one, professional staff always there to assist your needs in a prompt manner.. it is a place to call home, with plenty of parking, free to use the various amenities and nearby shopping, bike trails, walking and plenty of activities to enjoy! A excellent place to live.

                                        Manager

                                        10/1/2022

                                        Avana Heather Ridge
                                        Verified Resident 1068586, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.

                                        Updated Review

                                        Review Author Icon

                                        Resident 992745

                                        Verified Resident 2018 - 2022

                                        8/25/2022

                                        I have enjoyed living at Avana Heather Ridge Apartments. The staff, residents and amenities have all been excellent. It has been a great experience and I will miss the community but unfortunately due to the level of ren increased I must move.

                                          Manager

                                          8/27/2022

                                          Avana Heather Ridge
                                          Verified Resident 992745, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Heather Ridge. We hope to be of service to you again in the future. Best wishes, Avana Heather Ridge

                                          Updated Review

                                          Review Author Icon

                                          Resident 1043387

                                          Verified Resident 2020 - 2022

                                          8/19/2022

                                          Avana Heather Ridge is in a great location, but do not move here. The property is poorly managed and maintained; overpriced; has old appliances; you hear nearly every step an upstairs neighbor takes; and there is not a smoke-free policy.

                                            Manager

                                            9/8/2022

                                            Avana Heather Ridge
                                            Hi there, I would like to get some more details about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to us at (301) 464-6305 to discuss this further.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1017927

                                            Verified Resident 2022

                                            8/18/2022

                                            I'm extremely happy here at Avana Heather Ridge. The Rental Office is very professional and informative, between the office staff and maintenance crew - The community really makes you feel at home. The grounds are very well kept and I love the incentives they provide the residents. Just an overall awesome experience so far.

                                              Manager

                                              9/8/2022

                                              Avana Heather Ridge
                                              Verified Resident 1017927, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Avana Heather Ridge. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
                                              Review Author Icon

                                              Resident 1051026

                                              Verified Resident 2021 - 2022

                                              8/3/2022

                                              Just a great community to live in. I actually feel at home and would recommend this place to anyone that is looking to move to the area. Nothing but positive things to say about the entire team. Thank you all for welcoming me!!

                                                Manager

                                                9/8/2022

                                                Avana Heather Ridge
                                                Verified Resident 1051026, we're happy you found our staff to be so supportive during your experience here at Avana Heather Ridge. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Avana Heather Ridge!

                                                Updated Review

                                                Review Author Icon

                                                Resident 1050667

                                                Verified Resident 2017 - 2022

                                                8/2/2022

                                                My family and I have been here a number of years under the old management and now with the new, Greystar. The transformation has been a welcomed change. I am so happy that we still have one of the hardest working property management teams and maintenance crew around. If you are looking for convenience, look no further, Avana Heather Ridge has it all. They strive to keep the residential community involved by showing their residents their creative appreciation with occasional events. They are conveniently located near shops for you shoppers and entertainment for those seeking fun. Thanks Avana Heather Ridge for being my number 1. Please keep up the excellent work.

                                                  Manager

                                                  10/14/2022

                                                  Avana Heather Ridge
                                                  Verified Resident 1050667, thank you for your kind review; we are happy to pass along your comments to the team here at Avana Heather Ridge! If you have any further questions, please give us a call. We're always happy to help! Lenette Vargas, Community Manager
                                                  Review Author Icon

                                                  Resident 1049162

                                                  Verified Resident 2012 - 2022

                                                  7/28/2022

                                                  I love my neighborhood. It has a wonderful sense of community. I enjoy the social events and definitely the swimming pool! I love when people ask if this is a condo community and are shocked to find out it isn't!

                                                    Manager

                                                    10/14/2022

                                                    Avana Heather Ridge
                                                    Verified Resident 1049162, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Lenette Vargas, Community Manager

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Birch (736 SF)

                                                    1 Bed, 1 Bath | 736 sq. ft.

                                                    $1,871 - $9,032

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    Birch with Den (836 SF)

                                                    1 Bed, 1 Bath | 836 sq. ft.

                                                    $2,169 - $6,540

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    Spruce (983 SF)

                                                    2 Beds, 2 Baths | 983 sq. ft.

                                                    $2,509 - $7,686

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.5

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.7

                                                    Maintenance

                                                    4.5

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    B+

                                                    Average time to respond to reviews

                                                    5.41 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Additional Storage
                                                    • Bay Window
                                                    • Car Wash Location on Site
                                                    • Clubhouse
                                                    • Convenient to Shopping, Dining and Groceries
                                                    • Fitness Center
                                                    • Grills and Picnic Areas
                                                    • Kitchen and Bathroom Upgrades
                                                    • On-Site Maintenance
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Private Balcony
                                                    • Spacious Closets
                                                    • Wall to Wall Carpet
                                                    • Woodburning Fireplace
                                                    • customer service
                                                    Show Less
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                                                    Leasing

                                                    Surrounded by natural beauty, Avana Heather Ridge is a welcome respite to call home. Our current offerings include one-, two-, and three-bedroom apartment homes complete with upgraded kitchens and bathrooms. We have a floor plan fitting your lifestyle. Enjoy our amenities including a resort-style swimming pool, racquetball court, fitness center, and more.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Greystar

                                                    A-
                                                    A-
                                                    Communities
                                                    3423

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?
                                                    Anonymous
                                                    Asked on: 03/23/2022
                                                    Q: do any apartments have a garage?

                                                    Frequently Asked

                                                    Based on 316 number of votes by renters, Avana Heather Ridge is currently rated 4.4 out of 5 stars.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Avana Heather Ridge is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Avana Heather Ridge is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    Avana Heather Ridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Avana Heather Ridge is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Avana Heather Ridge is rated 4.7/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 5.41 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 1
                                                    Dogs Allowed
                                                    Restrictions: Restricted breeds include: Put Bull Terrier, Staffordshire Terrier, Presa Canario, Rottweiler, Akita, Doberman Pinscher, Alaskan Malamute, Chow and Wolf-Hybrid.
                                                    Pet Limit: 1
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    June 2024

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                                                    Avana Heather Ridge is a 736 - 1,107 sq. ft. apartment in Bowie in zip code 20716. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,871 - $11,257. Nearby cities include Mitchellville, Crofton, Gambrills, Lanham, and Largo.

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